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“Staff is truly great” 5 of 5 bubbles
Review of Silverland Central Hotel and Spa

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Silverland Central Hotel and Spa
Ranked #52 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Staff is truly great”
5 of 5 bubbles Reviewed June 29, 2014

We are guests from Thailand staying at Silverland Central hotel and spa during 28 June – 1 July, 2014. Tonight we had problem with the Vinasun Taxi. We wanted to see the water puppet show at 6.15 pm and the bell boy called taxi for us. On the way, we were in doubt that the fare was going up very high. Then we got off the taxi near the park and walked back to the hotel. We argued with the taxi driver and he showed us 12,000 dong that we had to pay. We didn’t pay because we thought that we were ripped off.

When we arrived hotel , we informed the front office manager, Ms.Le Ngoc Phuong about the incident. She listened to our story with a calm character. She tried to help us to relax and then she contacted the taxi center. That taxi driver showed up at the hotel with his taxi coordinator. Ms. Le Ngoc Phoung translated and explained everything to us clearly. Finally the taxi manager came and tried to tell us about the fare. Ms.Le Ngoc Phoung always was beside us. Ms.Thien Huong also helped us and cheered us up to calm down.

We greatly appreciated their hospitality with fully service minded personality. This made us want to come back to your hotel again.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Eki123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,061 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 26, 2014 via mobile

Stayed 2 nights, great location, very close to markets and restaurants. Staff spoke fantastic English and had great local knowledge of the area. Markets are next door, laundry at the back, pharmacy close by. Rooftop bar has amazing views and Delish cocktails. Would recommend staying there again.

Stayed June 2014, traveled as a couple
Helpful?
4 Thank Kpp82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 26, 2014

I came with my husband on our own without tour guide. When you stay at this hotel, you do not need any tour guide because the location is so strategic. Their staff were friendly and helpful. I will definitely coming back to this hotel.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Afidahamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed June 25, 2014

Clean new hotel with great location for activities & walking in central Saigon. Price is fair, but those are for rooms without windows. For rooms with window....they are a bit pricier. But you get very good view of the park or the financial tower (rooms facing Le Lai entrance). This hotel is being used by tour package operators from Indonesia and Malaysia, so there are Gala options for breakfast. Breakfast options are more than adequate....Hala, western, and Asian foods. Easy to hail taxi, from front entrance or rear entrance. Rear entrance on An Ninh street is with much less traffic. Front desk staff are very friendly and helpful.

If you like quiet 3-4 star hotel in central area, with character, try Huong Sent on Dong Khoi.

Room Tip: Pay more for rooms with windows. Room 503 was very nice.
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  • Stayed June 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank apain_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batu Pahat, Malaysia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed June 22, 2014

My family of 6 members stayed at this hotel from 6-9June 2014. It was a good hotel, with an excellent location and superb service. We booked 3 rooms, 2 junior suites and 1 deluxe room. To our delight, we were upgraded to two triple junior suites for free. We even got a complementary airport transfer. We would also like to thank the front office manager, Miss Le Ngoc Phuong who was very helpful and tried her best to make our stay there as comfortable as possible.
The hotel is just around 50 metres to Ben Thanh market. Finding a taxi was a breeze, just around the corner. Being Muslims, it was a relief to find a few halal restaurants right at the doorsteps of the hotel. My family and I will certainly stay at this hotel if we are to visit Ho Chi Minh City again in the future.

Room Tip: Try to book a junior suite. More spacious and comfortable.
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  • Stayed June 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank norlina sayang m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCM
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 18, 2014

My family with two kids have a wonderful stay at this hotel. We come to early in the morning because the train arrive to early, the reception allow us to early check in so I was very appreciate about it. The breakfast so nice and delicious. my daughter love the sedfood pizza. I also thank to the house keeping staff who always make the room clean and tidy. The location of the hotel is very central so it is very convenience for us to go to Suoi Tien or Dai Nam by bus because the bus station in front of the hotel. Over all I wiil definitely back to this hotel when I travel to HCM.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank DuNguyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed June 17, 2014 via mobile

We stayed here for 3 nights whilst in Vietnam. The location is excellent - it is very central and all the main attractions are within walking distance. The staff are lovely and very friendly - they will do anything they can to help you. Breakfast was very good with a wide choice and some lovely juices. The rooms were clean, beds comfortable and bathroom has everything you need. Staff will arrange tours if you need help with that. If you want a base to explore HCMC then we recommend this brilliant hotel! On our last night there was a slight disturbance in our electricity we didn't say anything because it was not a problem. The lovely lady "Phuong" at reception very kindly paid for our transfer back to the airport to apologise for this. We were gobsmacked! How kind of them to go an extra mile to help us. A must stay in HCMC!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Mrandmrsstaniforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silverland Central Hotel and Spa

Property: Silverland Central Hotel and Spa
Address: 14 - 16 Le Lai Street, Dist 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
#30 Spa Hotel in Ho Chi Minh City
#31 Family Hotel in Ho Chi Minh City
#36 Romantic Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Silverland Central Hotel and Spa 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Three Star Silverland Central Hotel & Spa. Located in the heart of Ho Chi Minh city, next to Ben Thanh market,closed Shopping and entertainment centers . ..8Km from Tan Son Nhat International Airport Silverland Central Hotel & Spa comprise 106 rooms and suites, Non-smoking floors and specially wooden floor for rooms and suites.All rooms and suites boast breathtaking nice view of city and Ben Thanh Market view. KL Spa is decor's Asian contemporary with the quiet spaces and reach a highest of relaxed, with high - grade of therapy - PEVONIA product, professional and skillful staff. Emphasizing blend between nature and lives beside the color harmony of space, gives a feeling really peaceful of relaxation...Whether you are on business trip or on vacation in Ho Chi Minh city. The Silverland Central Hotel & Spa is the perfect place for you. ... more   less 
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Also Known As:
Tan Hai Long Hotel Ho Chi Minh City

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