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“Great location, lovely hotel, room not so great” 3 of 5 bubbles
Review of Silverland Central Hotel and Spa

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Silverland Central Hotel and Spa
Ranked #53 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
Newcastle, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great location, lovely hotel, room not so great”
3 of 5 bubbles Reviewed November 9, 2012

This hotel was great. It feels as though you are in a 5 star hotel, not 3. The staff were friendly and the food for breakfast was extensive and very nice. The hotel is right next to Ben Thanh, so location wise its great, you can walk everywhere.
We stayed on the top floor - the room was nice, very big bed and had a spa in the bath room. Our room was on the 9th floor and was right next to the lift shaft - which we did hear during the night on and off. The room had a window which opened out to the hallway. This was ok, though at night the hall lights were kept on, the curtain covering the window did not block all the light (I am a light sleeper so this did affect my sleep). I did get up and turn this light off in the hall, but after some time it somehow was switched back on. By the second night I ended up putting towels over the window to block the light! Apart from this, the hotel was great. I recommend getting a room at the front or back, not the middle to avoid the hall light and the lift!

Room Tip: Don't pick the middle room on any level - next to lift shaft and cannot block light from hall wa...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lozzie_087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanh_Dat_Luu, General Manager at Silverland Central Hotel and Spa, responded to this review, November 11, 2012
Dear Lozzie_087,

Thank you for taking out time from your busy schedule to write compliments about Tan Hai Long Hotel & Spa on TripAdvisor.

However, I am regret to hear that you were not happy in regards to our room assignment as well as the curtain covering the window. These such comments will definitely help us to upgrade our facilities and service.

Please do not hesitate to contact me if any further assistance required.

With best regards,

Luu Thanh Dat (Mr.)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,061 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Gold Coast Australia
Level Contributor
121 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

This was my 4th stay at the Hotel and my 7th visit to Vietnam. The location is excellent and the staff are wonderful. This trip my daughter was robbed on our second day and the hotel staff were exemplary in their dealing with the police and the bank and all the drama associated.
The Spa is excellent and the rooms are great and breakfast you can't fault.
It does attract tour groups but don't be put off by that - I would always continue to stay at Tan Hai Long on my next trip to Vietnam.

Room Tip: A Deluxe or Junior suite will give you the extra room for all the shopping purchases!
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  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CarmenA53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanh_Dat_Luu, General Manager at Silverland Central Hotel and Spa, responded to this review, November 11, 2012
Dear CarmenA53,

We are much appreciated for your kind words posted on TripAdvisor in regards to Tan Hai Long Hotel & Spa. This is the best reward to our team and I will share your compliments among them.

However, your stay was not perfect as the outside issue happened to your daughter but I am very happy to hear that my colleagues did handled it with care and has met your expectation.

Please do contact me if we can assist you with anything else.

With best regards,

Luu Thanh Dat (Mr.)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

This hotel is very popular with tourists and we stayed at this hotel for our HCM company trip.

The location of the hotel is excellent, next to Ben Thanh market and close to everything in district 1. The room was clean and comfortable room, shower had strong water pressure, large selection of cable channels on TV, but the bed creaks and I think its time they change.

Breakfast has good selection and I love their Beef noodle soup.

Room Tip: Choose a room that faces the back street and on a higher floor. Its quieter.
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  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Derrick_Ong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanh_Dat_Luu, General Manager at Silverland Central Hotel and Spa, responded to this review, November 6, 2012
Dear Mr. Ong,

Warm greetings from Tan Hai Long Hotel & Spa!

On behalf of the hotel team, I would like to extend our appreciation to your kind words posted on TripAdvisor and this is for sure the utmost reward to our service.

However, I do apologized for the inconvenience caused due to our uncomfortable bed. This issue had brought the attention to Management team and definitely well taken care of.

Mr. Ong, please feel free to contact me if there is any further assistance required.

With best regards,

Luu Thanh Dat (Mr.)
General Manager (Mr.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi, Vietnam
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

I had a very pleasant stay there for 2 nights in a deluxe room with jacuzzi. Nothing to complaint. Staff was friendly and helpful; room was clean. Breakfast was very delicious and variety. Wide variety of food served for breakfast. I loved their SPA, I took a hot stone food massage, it is very relaxing. It is also located in a convenient place, just by walking you can go to big central market and other attractions.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tuntravel t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanh_Dat_Luu, General Manager at Silverland Central Hotel and Spa, responded to this review, November 5, 2012
Dear tuntravel t,

Thank you for choosing Tan Hai Long Hotel & Spa for your most recent stay in Saigon!

We are very happy to hear that you had enjoyed the stay and also very happy about our service provided. Please feel free to contact me if there is anything I can assist to make your stay more comfortable in the future.

I will share your compliments among team and thank you once again for these kind words.

With best regards,

Luu Thanh Dat (Mr.)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Odessa, Ukraine
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed November 1, 2012

Spent about week there. Next to Ben Thanh market so still in the center. Good room. Spa is ok, prices for massage are reasonable.
If I have a chance will stay there again.
Paid about USD 70-80 for standard room.

Room Tip: Seems they have rooms without window. Check in advance.
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank xMIGx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanh_Dat_Luu, General Manager at Silverland Central Hotel and Spa, responded to this review, November 1, 2012
Dear Sir,

Warm greetings from Tan Hai Long Hotel & Spa!

Thank you for your kind words about our hotel posted on TripAdvisor and they are have encouraged our team a lot.

Please do not hesitate to contact me if there is anything to make your future stays with us more enjoyable.

With best regards,

Luu Thanh Dat (Mr.)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 31, 2012

We were so lucky. We booked the deluxe suite and were upgraded to a junior suite with a jacuzzi. Hotel is conveniently located to all must-see sights in HCMC. Room is very clean, comfortable and spacious. We were not affected by the traffic noise as we stayed at the B block. There is a refrigerator in the room and the air-conditioning works well.

We tried the foot message at the KL Spa and it is value for money.

Will definitely stay at this hotel again in our next visit to HCMC.

Room Tip: Ask for B block. Away from traffic noise.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank maxilee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanh_Dat_Luu, General Manager at Silverland Central Hotel and Spa, responded to this review, October 31, 2012
Dear Maxilee,

Thank you for choosing Tan Hai Long Hotel & Spa!

I would like to extend my appreciation for your kind words posted on TripAdvisor about our Hotel. This is more than just a reward to us and I will make sure your compliments will be shared among team.

Please do not hesitate to contact me if any further assistance required

With best regards,

Luu Thanh Dat (Mr.)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vihti, Finland
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 20, 2012

We got upgrade Junior room and our room has nice view from our window, we can see centre of park and of course traffic especially when bussy hour, but it doesn't matter for us.
The room is very clean and excellent.Has free WiFI also. Our bathroom has jaquzzi and they're clean our room and change towels everyday.
Breakfast was very delicious and they make separately between halal food and non halal food and it is really godd especially for moslem.
Great location especially if you like shopping, because near ben tanh market and in the evening you can still continue your shopping without worry how to get hotel.The only you do only walk in 5 minutes.
The staffs are friendly and very helpfull, and they speak English with clearly.
We will definately back to this hotel if we go to Saigon again someday.
I recomend this hotel :)

Room Tip: Junior suite room is excellent with view to the park
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank anna_urs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanh_Dat_Luu, General Manager at Silverland Central Hotel and Spa, responded to this review, October 22, 2012
Dear Ms. Anna,

Thank you for your choice of Tan Hai Long Hotel & Spa as your home away home in Saigon!

We are very happy to receive your compliments on TripAdvisor and they are themselves a prove to our right track on pushing up the Hotel service level.

Your compliments have been shared among team and we are all look forward to welcoming you back to Tan Hai Long Hotel & Spa in the near future.

Do consider me as your personal contact point once there is plan coming back to Saigon!

With best regards,

Luu Thanh Dat (Mr.)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silverland Central Hotel and Spa

Property: Silverland Central Hotel and Spa
Address: 14 - 16 Le Lai Street, Dist 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
#30 Spa Hotel in Ho Chi Minh City
#31 Family Hotel in Ho Chi Minh City
#36 Romantic Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Silverland Central Hotel and Spa 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Three Star Silverland Central Hotel & Spa. Located in the heart of Ho Chi Minh city, next to Ben Thanh market,closed Shopping and entertainment centers . ..8Km from Tan Son Nhat International Airport Silverland Central Hotel & Spa comprise 106 rooms and suites, Non-smoking floors and specially wooden floor for rooms and suites.All rooms and suites boast breathtaking nice view of city and Ben Thanh Market view. KL Spa is decor's Asian contemporary with the quiet spaces and reach a highest of relaxed, with high - grade of therapy - PEVONIA product, professional and skillful staff. Emphasizing blend between nature and lives beside the color harmony of space, gives a feeling really peaceful of relaxation...Whether you are on business trip or on vacation in Ho Chi Minh city. The Silverland Central Hotel & Spa is the perfect place for you. ... more   less 
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Also Known As:
Tan Hai Long Hotel Ho Chi Minh City

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