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“No window in room, and 8-lane road outside is photoshopped out.” 1 of 5 bubbles
Review of Riverside Hotel Saigon

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Riverside Hotel Saigon
Ranked #216 of 448 Hotels in Ho Chi Minh City
Thailand
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“No window in room, and 8-lane road outside is photoshopped out.”
1 of 5 bubbles Reviewed September 3, 2013

When I stay in 5* hotels in south-east Asia I usually expect a 4* room with a 3* service. Here I got a 2* room with a 2* service

We thought we'd book a little luxury before moving down the coast - it was laughable.
I'd much rather have stayed in a hostel.
The website shows a lovely, grand building sitting on the river front. We got there and it turns out it's not on the river front as there's a crazily-busy, 8 lane, main road separating it - good luck crossing it by the way.

For a relatively expensive price we paid there were no windows in the room, the staff weren't particularly helpful and the breakfast was lousy. If you want luxury stay elsewhere, if you want cheap stay elsewhere - it's noisy and horrible.
Free toiletries, large room and the tourism/trip planner attached to the hotel were good things.
Thank God we only stayed one night.

  • Stayed November 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Daniel-Attenborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 reviews from our community

Traveler rating
    19
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    114
    26
    20
See reviews for
52
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Christchurch, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 20, 2013

Stayed for one night, arrived very late but checkout was still open and helpful. Room was clean and had everything we needed but did smell of stale cigarette smoke. There were no smoking signs in the lobby and hall but none in the rooms so maybe it is allowed. Other than that it was everything we expected it to be for the price paid. Relatively good location depending on what you are in town to see, good choice of options at breakfast buffet, comfy bed and a good hot shower.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Miranda90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed May 30, 2013

We stayed in the riverside hotel for 1 night it cost $60 for the worst night sleep we had in the 7 weeks in hcmc.a lot of the good photos are of the 5 star hotel next door (regency riverside ) the staff are rude and so is management.room was dirty and so was the bed sheets.we hated it and urge people not to stay.we had stains all over the sheets but management didn't won't to know about it.

Stayed May 2013, traveled as a couple
Helpful?
2 Thank Luke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ho Chi Minh City hotels

Timbuktu, Mali
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 19, 2013

Some people must want the life of Paris Hilton from some of the slagging I've seen about this place. If you want 5 star service and accomodations, go pay 5 star prices elsewhere. For simpler folks, this place was fine and the service was good. Our rooms (3 different stays) were clean, quiet and normally furnished with a funky charm of its own. At $35/night, what's there to complain about? Try getting that in London, Paris, New York, San Francisco..etc. even Manila! Not going to happen! Plus, you'll need body guards in those places...we walked around Saigon from this place for 2-3hrs a day and had great fun because the whole district is loaded with shops, bars, restaurants, pho places WITHIN WALKING DISTANCE and a great open air food market is just a few blocks away...get off your lazy butts complainers! The fun floating restaurants are a few feet away at night and the food and service is excellent as the wildly lit boat cruises up the Saigon river for an hour or so with a crazily out of place pseudo Hawaiian fire eating baton twirling bikini girl show that is simply hilarious...what the?? Anyway, I like this place and plan to return to the Riverside Hotel on my next trip back....P.S. The original cook in the restaurant was superb but apparently not there on the 2nd stay as the food was not as good...morning buffet was always great...so much to eat..need those calories for the 3 hr walks around Saigon District 1 taking it all in! Get out and explore the area! Great location!

  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ROGER R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 bubbles Reviewed April 18, 2013

Riverside is like a old lady, desperately trying to keep up an appearance, but really can not fight what time has done to the body. It just cracks, everywhere.
It needs to be emphasized that they really do try to keep up an appearance. The rooms are quite clean (despite of the old man smell) and the breakfeast is a nice attempt.
But still. The beds are really stiff as the pillows. And outside is one of ho chi minhs pehaps busiest street - through the night. If you are not used to it, that could be really troublesome.
I would never recommend any one to pick this hotel, not even when upgraded to the best senior suites.
it is just not worth it.

  • Stayed April 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank jiggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed March 21, 2013

Can imagine this once being a very prestigious hotel but that time has long gone. Still very clean and in a top location but just needs modernising to make it a great hotel. If you want a clean cheap room in a great location then this is a good choice. But if you want luxury go to the renaissance next door.

  • Stayed March 2013
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank AndyTaylorUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed March 13, 2013

Not to be confused with the Riverside Renaissance Hotel just around the corner this hotel is definitely a bit more down to earth, but is generally just as well located (disregarding the busy street in front of it) - with all the highlights of the 1 district within easy reach. Although a bit bleary-eyed the staff was very helpful and friendly and had a good command of English, which was a pleasant surprise after a more pantomime heavy cab ride.
The heavy wooden and dusty furniture may note be of everyone's taste but the rooms were spacious and equipped with a TV offering a good choice of international channels. The lavish breakfast was perfect after a 12hrs flight - ranging from Vietnamese classics like the typical pho and some sort of stinky eggs to continental standards. It made us forget our neck-pain from the hard mattresses as well.

  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank macaronsmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riverside Hotel Saigon

Property: Riverside Hotel Saigon
Address: 18-19-20 Ton Duc Thang St., Dist. 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
Ranked #216 of 448 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riverside Hotel Saigon 3*
Number of rooms: 51
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