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“Great stay!”
Review of Sherwood Residence

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Sherwood Residence
Ranked #15 of 457 Hotels in Ho Chi Minh City
Certificate of Excellence
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay!”
Reviewed March 18, 2012 via mobile

Hi, my family and I made up of a total of 13 people. We arrived early and of course our rooms were not ready. There was a hassle upon checkin due to our mistake however was rectified efficiently. I applaud the patience of ms van and ms cindy.
1. staffs made us feel welcomed and remembered us. We stayed for 4 nights and they remembered my whole family!
2. rooms were great! my husband wanted to bring it back home! Contemporary design simple and functional. Fully equipped kitchenette. Plus points!!!
Ms cindy, ms van, ms rita, mr thien, mr vo and many more made our trip to hcmc memorable and enjoyable.
Being a hotelier, I was ecstatic to receive such great service. Thank you!

Stayed March 2012
Helpful?
Thank mynameisira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanjaKessel, Manager at Sherwood Residence, responded to this review, April 6, 2012
Thank you for taking the time to give us your comments on your recent stay in Sherwood Residence.

We are extremely proud to receive such praise about our Front Office and Guest Relations Team, facilities and customer services from you being a hotelier yourself.

Rest assured that your feedback will inspire us to continue giving the best experience to all our guests.

Once again, thank you for sharing your experience and we look forward to welcoming you in the near future.

Best regards from Ho Chi Minh City!

Tanja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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457 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Melbourne
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 2, 2012

I stayed 9 nights in this serviced aparment on a business trip. The apartment is very roomy, fully furnished, completed with a fully functional kitchen, laundry, storage cupboards and a dining lounge. The internet is fast. The staff is friendly and the swimming pool is reasonably sized with good opening hours. There is a western style supermarket with nearby where you can get most things if you plan to cook for yourself.

While it is probably an execellent hotel for an expat with a young family, there are some draw back if you are a busy business traveller:
1. There is no foreign currency exchange at the reception, I will have to go to down town in a taxi to get the local currently which is very inconvenient and annoying.
2. Since most of the residence are long term, short term business travellers are readily recognisable by the staff. They know where you stay and your routine. If you want more privacy or being anonymous, this hotel may not be for you.
3. The breakfast is boring like any other hotel - same food everyday!
4. There are not much to do at the proximity of the hotel without getting into a taxi.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grahamqla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanjaKessel, Manager at Sherwood Residence, responded to this review, March 8, 2012
Thank you for having taken the time to write a review regarding your recent stay in Sherwood Residence.

We are extremely delighted that you have enjoyed our spacious rooms, fully equipped kitchen and fast internet as well as the friendliness of our staff.

Our front office staff has been trained to welcome every guest by their name and to know about their habits in order to make them feel at home. In order for you to reach all major sight seeing points and also the business district No. 1, we are providing a shuttle bus on an hourly basis to accommodate our guests.

However, the comments you made are welcome and will be addressed.

We hope to be able to welcome you in the near future.

Best regards from Ho Chi Minh City!

Tanja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 21, 2012

2 week stay Jan 2012 - 3 br apartment - family of 4.We can't say enough positives of our experience, nice staff, friendly, warm, courteous, family orientated.The stay was excellent (we can't say enough). We heard of your business by word of mouth from an Australian couple while we visited Vietnam last time. We will be recommending your service to everyone that we can.Fantastic service and great value for money.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanjaKessel, Manager at Sherwood Residence, responded to this review, February 22, 2012
Thank you very much for having taken a moment of your valuable time to write a review regarding your excellent experience at Sherwood Residence.

We are grateful to receive such remarkable comments on the services provided to you during your stay, wonderful and positive remarks on our team and hotel facilities.

Rest assured that your feedback will inspire us to continue to give the best experience to all our guests.

Once again, thank you for sharing your experience and we look forward to welcoming you in the near future.

Best regards from Ho Chi Minh City!

Tanja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 20, 2012

We rented a two-bedroom, two-bathroom apartment here for the cost of a room at a 4* hotel (U$170 per night including breakfast). The apartment was spacious, furnished in a modern, neutral style and well equiped. Breakfast was good and it was wonderful to have access to a swimming pool (not so great if you are into sunbathing though as it's on the ground floor and quite shaded). The building is in a residential area which is nothing special but close enough to most things one wants to see -and if you need to get a taxi there are always some outside. The staff were friendly, efficient and helpful. A good experience, would stay here again if travelling with two or more people.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TrotamundoLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanjaKessel, Manager at Sherwood Residence, responded to this review, February 22, 2012
Thank you very much for your review posted on Trip Advisor and for having chosen Sherwood Residence as your first choice while in Vietnam.

It is our objective to match traveler’s needs and make their stay as comfortable as possible, which you have experienced through our spacious apartments and efficient staff. Comments and acknowledgment such as yours are very much appreciated.

It was a great pleasure having you with us and we look forward to the opportunity of serving you again in the near future.

Best regards from Ho Chi Minh City!

Tanja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 9, 2012

2 of my frds and i booked a 5D4N stay over the weekend here to do some sightseeing and relaxing. And we got more than we had bargain for actually. Friendly Staffs ranging from Security, Bellboy and even the reception team welcome us with warmth the min we alighted from our taxi. 1 of the receptionists even gave us a free tour around and introduced us the facilities that are available. Followed by a trip to the nearby supermarket which was offline, this was also where she taught us HOW TO CROSS A ROAD IN HO CHI MINH.

The apartment we checked in made me felt very at home. It was a 2 bedroom unit and it was also very clean and tidy. Room service was relatively good. (8/10) The kitchen was a little small as it shared with the laundry room as well. But we had no issues cooking a meal as it had what we needed to whip up a decent meal.

We never had to worry about directions as the staffs are familiar with where we wanted to go and added info about how much the taxi fare would roughly costs us. And none of their guesses were that far off too.

We always looked forward to their breakfast as it is fresh and warm. And fairly wide range of food to choose from. Cereal, Asian, Western..

They also provided Popcorn, Ice-cream or coffee and Tea in the afternoon just by the pool side. If not, we would head for their games room where we indulge ourselves in Xbox 360 or Wii. They got a pool table, mini-ture golf and table-tennis. Parents who have kids can let them have fun in the playroom.

I would consider staying with them on my next visit in sometime soon..

Room Tip: Family and Frds of 4 pax should take a 2 room unit as it is spacious enough. I stayed in 7C and we...
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  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bsk_R103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanjaKessel, Manager at Sherwood Residence, responded to this review, February 12, 2012
Thank you very much for having taken the time to post your recent experience about Sherwood Residence.

We were delighted to read that you have enjoyed the friendliness of the whole Sherwood team as well as the facilities and services we offer.

Hoping that you had a save trip back home we keep on wishing to see you again in our property and thank you for your valuable comments.

Best regards from Ho Chi Minh City!

Tanja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spijkenisse, The Netherlands
1 review
Reviewed February 4, 2012

I went to Saigon to enjoy the celebration of tet. I stayed for 3 weeks in Sherwood residence (SR).
Since I have been travelling very often for business the past 30 years and stayed mostly in upscale hotels I found that this hotel can measure itself to to the top 5 stars hotels.
Especially the staff was very friendly, attentive and helpful. Most of the personell mastered the English language well enough to fluent.
The choice from the breakfast buffet is enough, while the quality is high.
The location of the hotel, quite close to the centre made it possible to walk to most interesting parts of the city centre, and when one does not want to walk there is a very good free shuttle service which brings you around the centre with stops to hotels and restaurants belonging to the same chain as where SR belongs to. Except for Amigos (I expected more), all restaurants were of high standards expecially Kissho (Japanese) and the buffet in the Plaza hotel are exellent. All in all I had a great time celebrating tet and enjoying SR.

Anno B From the Netherlands

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann0B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanjaKessel, Manager at Sherwood Residence, responded to this review, February 7, 2012
Thank you very much for taking the time to post your most positive review on Trip Advisor after your recent stay in Sherwood Residence.

To see that you, with your long traveling experience, have highlighted our staff' s friendliness and you enjoyed our property and facilities is a big reward for us!

We would equally like to thank for the comments you made on our sister restaurants and rest assured that we will be sharing them!

Hoping that you had a save trip back home we keep on wishing to see you again in our Property and thank you for your valuable comments.

Regards from Ho Chi Minh City!

Tanja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 15, 2012

Most value for money deal on the market for a bigger family group I would say.

Most first time visitors would be concerned about getting around in HCM. Rumours of dishonest taxi pirate taxis or those who travel in large family groups may not want to end up moving around too much. These were our constraints that made us a bit cautious about staying away from the main market areas at first. However, it turned out the the Sherwood is pretty convenient location and easy availability of 7 seater cabs made it simple to move around (I mean most rides would,cost only about US$1 to US$4. The hotel is very new and clean. Lifts were the latest (choose the floor from the ground floor), and staff generally helpful. Make sure you ask for the 1st floor 3 bedroom suite if you want to get the cheapest deal. Our apartment on the 9th level worked out to S$250 instead of S$230, although staff was ready to help us change, we decided to stick with existing room.

If you want to know good stuff, ask the guy looking after the swimming pool. My wife got lots of good suggestions from him. e.g. where to get good pho (2 streets away), book good travels (Sinh cafe), and other nuggets of useful information. We returned to give him a tip.

Nice drive down to Cu Chi tunnels. we got a private car cos we only had half a day. A lot more expensive but, well, we got lucky and got a good driver who drove us to see road side stores selling rats, snakes and even a mongoose for food and other little bits of information that made it interesting. about US$70. Call Thuom from singh cafe - at [...], His English is not that great but he makes up for it with v good attitude.

Room Tip: 3 rooms are comfy. get lower floor for good price. forget the view.
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank philip w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanjaKessel, Manager at Sherwood Residence, responded to this review, January 19, 2012
Thank you for having taken the time to write a review regarding your recent stay in Sherwood Residence.

Your comments are extremely valuable to us, as we continue to strive towards improved services and facilities offered to our guests.

It was a great pleasure having you with us and we look forward to have you and your wife back in the future.

Best Regards from Ho Chi Minh City!

Tanja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sherwood Residence

Property: Sherwood Residence
Address: 127 Pasteur St | District 3, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Luxury Hotel in Ho Chi Minh City
#13 Family Hotel in Ho Chi Minh City
#38 Business Hotel in Ho Chi Minh City
#51 Romantic Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sherwood Residence 4.5*
Number of rooms: 240
Official Description (provided by the hotel):
Located on scenic Pasteur Street, Sherwood Residence provides easy access to international schools, consulates, hospitals, and is just a short distance from the Central Business District. An added convenience is the complimentary shuttle service to key shopping, dining, and entertainment hotspots in Saigon's cultural center. Travel assistance is available at the front desk with local and international bookings for weekend getaways or extended trips. And enjoy a direct route to Tan Son Nhat International Airport, just 20 minutes away. ... more   less 
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Also Known As:
Sherwood Residence Hotel Ho Chi Minh City

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