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“Excellent”
Review of PARKROYAL Saigon

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PARKROYAL Saigon
Ranked #47 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed October 28, 2013

Excellent hotel with good service, friendly staff, clean and plush rooms. The reception on arrival was prompt, courteous, efficient and soon I was in my clean, tidy and well furnished room.
Internet Wi-Fi was excellent without much hazzle.The bar near the reception was efficient but did not serve any decent wine,The evening meal was very good with variety of sea-food, and local dishes. I did not render outside due to fatigue after long flight .
Overall it was a pleasant satay even though it was only a day and night.
Check-out was alsoi very easy and prompt .

  • Stayed: September 2013, traveled on business
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2  Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded November 2, 2013

Dear Valued Guest,

Thank you very much for giving us an excellent rating. We truly appreciate your nice comments of our hotel and it is great to know that you enjoyed your stay with us even for just one night.

We only want the best for our guests as we ensure that you go back home with great impression of our hotel and memories of a great experience.

It is our hope that we would be able to be of service to you again on your next visit to Ho Chi Minh City.

Sincerely,


Grace Agatep
Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (609)
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322 - 328 of 609 reviews

Reviewed October 22, 2013

Stayed overnight on a trip from Sydney to Paris. Very comfortable rooms and extremely quiet. Excellent staff. Buffet breakfast was great value and wifi worked very well. Would definitely stay here again.

  • Stayed: September 2013, traveled with friends
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1  Thank gailb682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded October 27, 2013

Dear Valued Guest,

Thank you for staying with us and we are so delighted to read your excellent comments of our facilities and services. Most importantly, we are very glad that you had a truly pleasurable experience with us. Your nice feedback is equivalent to recommending us to prospective guests and we highly appreciate that.

We look forward to being of service to you again on your next visit to Ho Chi Minh City.

Sincerely,


Grace Agatep
Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013

Stayed for 3 days whilst on a business trip. Very close to airport and also offered complimentary transfer. Generally a very nice hotel, clean and comfortable. Check in/out very fast and efficient.
Decent buffet breakfast. Would stay again.

  • Stayed: September 2013, traveled on business
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2  Thank HH165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded October 27, 2013

Dear Valued Guest,

Thank you for taking time to post your review of your experiences and we are glad to know that you enjoyed your stay with us.

We look forward to being of service to you again on your next visit.

Sincerely,

Grace Agatep
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

Excellent service friendly staff high recommend going to to this hotel on the 23 oct for 1 night close to airport 30 mins from CBD 5 star looking forward to stay again in this hotel after stay in crown plaza hotel in Toronto what a nightmare .

Room Tip: Stayed in this hotel on 2oct room large
  • Stayed: October 2013, traveled with family
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Thank sandra s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded October 27, 2013

Dear Valued Guest,

Thank you for taking time to post your comments on your recent stay with us. It is great to know that you brought back home great memories of your great experiences at PARKROYAL Saigon.

It was a pleasure having you with us and we look forward to being of service to you again on your next visit.

Sincerely,


Grace Agatep
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

This hotel is very clean and comfortable! The service was courteous and quite eager to please. I chose this hotel for its proximity to the airport... I have a brief layover in Ho Chi Minh City, and I enjoyed one of the best night's sleep in a while. Airport shuttle drivers to and from the airport were very good!

  • Stayed: October 2013, traveled with friends
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1  Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded October 27, 2013

Dear Valued Guest,

It was a pleasure having you as our guest and thank you for the 5 star rating as well as your very gratifying comments of our hotel. Our people are very dedicated to render excellent services to all our guests. Your satisfaction is what matters most to us and we shall continue to ensure utmost comfort.

We would be glad to welcome you again on your next visit.

Sincerely,


Grace Agatep
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013

This í a top class hotel with 4-5 star quality at a reasonable price. The staff are excellent andall speak English well. It's in a good location only about 30 mín tóp to CBD in tãi for under $10 ỉ free courtesy bus.

  • Stayed: October 2013, traveled solo
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1  Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded October 12, 2013

Dear Valued Guest,

Thank you for taking time to post your review of your experiences and we are truly glad to know that you enjoyed your stay with us.

We look forward to being of service to you again on your next visit.

Sincerely,


Grace Agatep
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2013

Very good spacious room, great price, very nice food and presentation.
I was in Vietnam in May 2013 for business in a nearby city. in between work i had two days off so came to HCMC, got a good price over the net for Park royal. Only problem for me was that it was far from the riverside and main nightlife and activity area or shopping centre. Apart from that if you need to be in the other part of city or near the airport, i would recommend Park Royal Saigon

Room Tip: The front rooms overlooking the road are better.
  • Stayed: May 2013, traveled on business
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Thank Marker M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded September 30, 2013

Dear Valued Guest,

We are glad to know that you enjoyed your stay with us. Your comfort and satisfaction are our primary concern and we continue to ensure that our guests bring back home good memories of our hotel.

Thank you and we hope to have you with us again soon.

Sincerely,


Grace Agatep
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL Saigon

Address: 309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Ho Chi Minh City
#36 Luxury Hotel in Ho Chi Minh City
#39 Romantic Hotel in Ho Chi Minh City
Price Range: $92 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Saigon 4*
Number of rooms: 186
Official Description (provided by the hotel):
PARKROYAL Saigon is a 186-room hotel, the first atrium-style hotel in Ho Chi Minh City, conveniently located five minutes away from Tan Son Nhat International Airport. It is also within easy reach to Tan Binh Exhibition and Convention Centre (TBECC) and shopping areas such as Saigon Super Bowl, Parkson and Big C. PARKROYAL Saigon is the practical alternative to business and leisure travellers. All rooms from Superior to Suites offer complimentary high speed and wifi internet access. The Orchid Clubrooms offer Orchid Club Lounge access for complimentary afternoon and evening cocktails. Aside from the convenience of its location, PARKROYAL Saigon also offers guests a dining experience of both Asian and Western cuisines at the Garden Brasserie restaurant with a cool and refreshing view of our outdoor pool garden. Other facilities include a 300-seat ballroom, function rooms, Lotus Bar offering signature cocktails and wines for a relaxing evening and St. Gregory to indulge in a healthy lifestyle. ... more   less 
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Also Known As:
Parkroyal Saigon Hotel Ho Chi Minh City

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