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Review Highlights
Perfect organization

I decided to book my trip just one week before, and Simon helped me to find the best solution for... read more

Reviewed 2 weeks ago
dylandog2
,
Roma
Vietnam first visit.

Simon and Ngat provide a very attentive and personal service for visitors to Vietnam. Ngat's food... read more

Reviewed 2 weeks ago
Owen M
via mobile
Read all 244 reviews
  
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All reviews food tour vague idea nam cat island halong bay tam coc day trip went smoothly hassle free internal flights train tickets excellent service vietnam experience perfect tour sapa tour night train these guys excellent trip
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Reviewed February 6, 2019 via mobile

We booked a Streetfood tour, Sapa- trekking and Halong-Bay thought the agency. All three tripps were perfect organised. Whenever we had questions, Simon phoned back, in less than 15 minutes! People (the guides) were friendly and and the hotels were great! Especially the whirlpool in the room of the boat, where we stayed 2 nights! We felt, that it was a wonderful time in Vietnam!

Date of experience: January 2019
2  Thank JuliaKingma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Julia, glad you enjoyed your trip to Vietnam and especially pleased you got to use the whirlpool on the Halong Bay cruise. Thanks and best of luck on your travels from Simon & Ngat of Travel Agent Hanoi

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Reviewed January 20, 2019

A great experience from start to finish. Tailor made for the four of us with all the necessary flights, collections and connections - not just added into various "off the peg" tours.

Just sorry we didn't get talked into an extra night on the boat, Renata, in Halong Bay! Ace, even with the fog!

Hoi An was a delight - even in the rain!

Red Bridge cooking course with Mimi was the best cooking course we’ve been on - even in the rain!

We will be back. But - better weather next time please Simon!-)

Date of experience: January 2019
2  Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Peter, I will try to make the sunshine gods work in your favour next time :) Glad you enjoyed it all despite the rain and look forward to seeing you guys again in Vietnam. Thanks, Simon & Ngat - Travel Agent Hanoi

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Reviewed December 31, 2018

Having recently returned from a wonderful three weeks in Cambodia and Vietnam we are reflecting on a holiday filled with rich experiences and fond memories. The dramatic and beautiful Hindu and Buddhist temples of Angkor in Cambodia, the exciting and hectic street life in Hanoi and Ho Chi Minh City, the complex turbulent and tragic histories of these beautiful countries described in fascinating museums and historic sites, the stunning landscapes of Vietnam’s north west highlands, the breathtaking beauty of Ha Long Bay and the unspoiled beaches of the Con Dao archipelago.
Hanoi travel agents, Ngat & Simon are perfectionists. With an excellent network of contacts they put together a diverse and fascinating itinerary of the highest quality. We had regular and prompt communications before our trip started. They reacted very quickly and any suggested change to our program was accommodated to, or better solutions suggested. They organised all the internal flights, transfers, hotels, tours and attentive guides. The timetable ran perfectly, the hotels were all to a very high standard, at the village home-stay near Sapa our kind hosts provided delicious traditional food in a an amazing rural location. Both Ngat and Simon’s personal care of our travel needs was everything we could have hoped for.
Simon’s bike tour around Hanoi was an exciting experience: “just follow me and don’t make any unexpected manouevres” off we went and joined the organised chaos! Ngat's seven course food tour, in five Hanoi locations, really gave you a proper idea of Vietnam’s diverse cuisine with an amazing array of tastes and textures.
You can’t go wrong with this professional travel agent team. Their brilliant planning and care provided a wonderful holiday totally free of any organisational stress. It was for us excellent value for money and exceeded all our expectations. A very big thanks.

Date of experience: November 2018
3  Thank Karin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Karin for such kind words. We are so glad you enjoyed your Vietnam & Cambodia holiday with Travel Agent Hanoi. It was also a great pleasure meeting you both and joining you on a bicycle ride around the Hidden Hanoi sights, great time. We do hope you will share your photos with us. Many thanks and all teh very best from Ngat & Simon of Travel Agent Hanoi

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Reviewed December 30, 2018

If you want to experience all the best Vietnam has to offer you, Travel Agent Hanoi is the fastest way to an organized plan and the most relaxed stay in this beautiful country. Everything was planned ahead, from the moment they were waiting for us when we arrived to the moment our pick-up left us at the airport for our departure. We only had 6 days total in Vietnam, so we tried to make the most out of it: first day walking around Hanoi, then 2 days in Halong Bay, two days in Mai Chau and the last day buying souvenirs before leaving. Every detail and more than a few suggestions and tips made it the best and most relaxed part of our trip through Asia!

Date of experience: December 2018
2  Thank José D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded December 31, 2018

Thank you Jose, it was our pleasure to get you exactly what you wanted for the time you were here on your Vietnam holiday. After your studies you deserved to have the best and so glad you chose Travel Agent Hanoi for this. We look forward to hearing about your results back in Portugal. All the very best from your local Travel Agent in Hanoi. Simon & Ngat

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Reviewed December 28, 2018 via mobile

This is my first visit to Hanoi/ Ha Long Bay and Sapa. We have all together 11 persons inclusive a 3 years old toddler. We are all very happy and enjoy the trip so much! Thanks Ngat and Simon for the detail trip planning. The cruising at Ha Long Bay was just fantastic!

If given the second chance to visit Hanoi, we will not hesitate even a second to engage this company!

Date of experience: December 2018
2  Thank yeanchon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded December 31, 2018

Thank you Yaw, I was very privileged to meet your whole family and so glad we were able to produce a great Vietnam holiday for you all. All the very best from us both here at your local Travel Agent in Hanoi. Thanks, Simon & Ngat

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