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No hassle Vietnam and Cambodia

Firstly I would like to say to you dear reader TRUST THIS AGENT!! We had a very hectic schedule... read more

Reviewed 3 days ago
536keithl
,
Woodbridge, United Kingdom
Super communication

We booked a Streetfood tour, Sapa- trekking and Halong-Bay thought the agency. All three tripps... read more

Reviewed 1 week ago
JuliaKingma
via mobile
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All reviews vague idea nam cat island halong bay food tour tam coc short notice day trip went smoothly internal flights train tickets excellent service perfect tour vietnam experience sapa tour excellent trip these guys night train
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Reviewed November 16, 2015

Had The great luck to have gotten a guide who took me off the beaten path. We went higher and further and we were rewarded with great views. My home stay family had hot water for a quick shower after all day trekking felt great. Then I got to see how a home cook meal come together with just a fire pit for cooking, enjoyed all of it. I would recommend my guide Ha to all.

Date of experience: November 2015
Review collected in partnership with this attraction
1  Thank Mwnsqn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded November 17, 2015

Hello David, many thanks for your review, it was not luck that you received our guide, she is part of our team and we selected her for your trip to give you the very best tour in Sapa :) Glad you enjoyed the trekking, as this is what we stipulate to our guides; to take you further and also away from the crowds and sellers. Thanks again and all the best for the future, Simon & Ngat.

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Reviewed November 9, 2015 via mobile

I cannot recommend this travel agent highly enough. Having travelled up the coast of Vietnam for 2 months we arrived in Hanoi and fancied going on one of the many advertised trips to Halong Bay. There are so many agents in Hanoi but luckily we found this little gem of an agent and were welcomed in by Simon and Ngat. Simon was so friendly and helpful filling us in on the different trips available. We chose our trip, a 2 day/1 night cruise at a very reasonable price.
We were picked up at our hotel and taken to the pier only to be told the 3 star cruise was now a 4 star! The boat was gorgeous and very classy. Our cabin was beautiful and all the meals were delicious! Halong Bay is breathtaking, photographs do not do it justice. We stopped off to visit a limestone cave on the first day and on the second day were offered an early morning Tai Che lesson on deck followed by kayaking. Everybody on our trip gelled so well and friends were made from all over the world. I would highly recommend this trip and this agent to everyone visiting Hanoi and if possible do 2 nights in Halong Bay as you will not want to leave. Simon also offers great tailor made tours and fantastic Sapa tours which sadly we didn't get to do due to lack of time. Thank you again Simon and Ngat for all your help and for really making our last week in Vietnam one to remember.

Date of experience: October 2015
Thank Vanderanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded November 11, 2015

Thank you so much for the kind words Anne. It looks like you really enjoyed your stay with our selected cruise. We hope you will be back, we will welcome you any time. All the best, Simon, Ngat and Ginger.

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Reviewed November 3, 2015 via mobile

I traveled to Hanoi in late October to early November, and booked 2 guided tours and airport pick up and drop off service with Simon.

Simon is really helpful and replied 24/7 literally. I had a wonderful time in Ha Long Bay and Tam Coc/Hoa Lu. The cruise and tour guides were just amazing! I will come back with my families and friends for sure.

Date of experience: October 2015
Thank AvaL4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded November 6, 2015

Thank you so much Ava, we are so glad you enjoyed your trips with us here at Travel Agent Hanoi. We do hope to see you your family and friends here sometime soon, we will welcome them to Vietnam and alsso give them the same 24/7 service we gave to you. All the best and thanks again from Simon, Ngat & Ginger

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Reviewed October 31, 2015 via mobile

Just returned from Halong bay cruise we booked and can honestly say it's been the highlight of our trip in Asia!
From meeting Simon and his gf Ngat we walked in off the street looking for different options and Simon got us on a boat that was tailor made for us, we didn't want a crazy party boat just something nice for us as a couple and it was spectacular! Halong bay is amazing and prob the highlight of anyone's visit to south east Asia, but I strongly recommend booking with Simon, there's many different types of boats going out, and we were so so happy with ours! All food included we seen the sunset and sunrise from the sun deck made loads new friends, had a few drinks on the top of the boat at night and someone had a guitar and we had a cool wee sing song under the moonlight and stars!
Staff were awesome as was the food and drinks on board, thanks a million Simon and Nat for all your help, information and tips for our next leg :)

Date of experience: October 2015
Thank james M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded November 6, 2015

Thank you James for that lovely review, it makes us happy that we continue to provide excellent tours. Glad you enjoyed Halong Bay, shame you didn't try Sapa but maybe next time as it is an excellent adventure with our own tour guides. All the best James and hope to see you in Vietnam again very soon. Regards, Simon, Ngat & Ginger.

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Reviewed October 25, 2015

We booked the Imperial Legend cruise with Simon and things went almost as planned. When we reached Halong Bay, we were put on a different boat from the same company. After a nervous verification on trip advisor, we realized we actually got a free upgrade!

The agency was straight forward at the time of booking and put us at ease given all the different scams you hear about in Hanoi.

This one is the real deal!

Date of experience: October 2015
Review collected in partnership with this attraction
Thank Max G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded October 29, 2015

Thank you so much for your review, its very much appreciated. We are so glad you got the upgrade, it happens quite a lot with our tours and so great tours become awesome ones and at the same price. :) Anyway guys, thank you again from Simon & Ngat.

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