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“Excellent hotel with its own atmosphere and decorations. Much better than all the fancy chain hotels.”
Review of Queen Hotel

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Queen Hotel
Ranked #229 of 588 Hotels in Hanoi
Goirle
Level 4 Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Excellent hotel with its own atmosphere and decorations. Much better than all the fancy chain hotels.”
Reviewed January 6, 2012

The rooms were well furnished, beds were excellent. Funny decorations with antique mopeds in the cooridors and an extensive collection of clockworks in the breakfast room. Personnel was very friendly and helpfull. Excellent for those that are bored with standard hotels. Location in the heart of Hanoi's old city could not be better.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GertGoirle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    32
    26
    9
    1
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See reviews for
5
38
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
England
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 3, 2011

We were in and out of the Queen over a couple of weeks, staying 7 nights in total. Staff were great, hard-working, conscientious and could not be more helpful. The fabric of the hotel doesn't quite come up to their performance however. The lift never worked and the stairs are evilly steep, and the hot water came and went at whim. Nice rooms at the back, very quiet and an excellent location overall.

Room Tip: Go for rooms at the back - Hang Bac is a very busy street 24 hours a day.
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank schtum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 27, 2011

Spent four nights here and had a great time. Upon arriving at the hotel you're greeted by friendly staff while you walk a small bridge over a beautiful fish pond. It's an oasis of calm and a welcome respite from the busy streets outside. We were upgraded to the VIP rooms at the back of the hotel which had free internet and ridiculously cheap mini-bars... awesome! It's just a couple of blocks from the Hoan Kiem lake, and, once you get used to crossing the street, a short walk from loads of great restaurants.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peripateti C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 19, 2011

Staff were great.............rooms were pretty good ...loved the bikes/clocks/general antiques in the hotel ...pretty neat...breakfast was good....great location in the old quarter..Room had a computer internet ready but the hotel had wifi.....as stated previously the footbridge across the pond is pretty neat...complete with the turtles.. dont think i have ever seen anything like that in the space given...

  • Stayed August 2011, traveled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank gordonPerthAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brixham, United Kingdom
Level 5 Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 19, 2011

This hotel has lots of character unlike new hotels in Vietnam. Its narrow and deep and quite dark inside but the rooms are large and fairly comfortable. Views from the rear rooms are just to the rears of other buildings whilst from the front are of the front of other buildings and the street. Its a city! We stayed for 8 nights in all, with nights away from Hanoi on the 5th and 6th floors and can't say that the noise at the front disturbed us at all. Think that the general street noise doesn't really travel that high. We were upgraded to an Executive room for a couple of nights which was very nice. Free access to the internet (in the executive rooms and in the dining room) was very useful.
Didn't realise for the first day or so that the motorcycles in the hallways were vintage - just thought that they were off the street. The continental type breakfast was pretty basic but sufficient.
The staff however are absolutely first class and could not do enough for their guests. They sorted out a mistake made by our agent for us really well and made sure that we enjoyed our visit.

  • Stayed November 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Michelle191919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 15, 2011

I loved this hotel. The staff were beautiful in spirit, helpful and went out of their way. Giang heated the room after a long trip from Sapa, fetched bread rolls from hoan kiem lake when I was sick, and become a personal guide on the moped around Hanoi..
The rooms were large, and the breakfast room was quirky. It became my home away from home for 10days. Noise was a problem in the rooms on the street side, but this is vietnam, and wouldn't you rather experience the chaos and culture instead of hiding away in a 5 star sterile hotel.. will stay there again on my trip.

Room Tip: room 602 has the best hot water and pressure
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  • Stayed February 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank theroadslesstravelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Level 3 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 6, 2011

We really enjoyed our stay in Queen Travel Hotel in December 2010. We found it to be very quirky - I was especially fond of the little indoor pond overwhich you had to cross by footbridge in order to access the reception desk. The rooms were very large and very comfortable and the bathrooms were complete with hairdryer which is always a bonus! Both our rooms had televisions, dvd players and their own computer with high speed internet access. Hoan Kiem lake was only a 10 minute walk away and there were plenty of good restaurants to choose from nearby. The staff were very helpful and even insisted on helping us to cross the road.

Room Tip: ask for a VIP room
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  • Stayed December 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JemmaD19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Queen Hotel

Property: Queen Hotel
Address: 65 Hang Bac Street | Hoan Kiem District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Children Activities (Kid / Family Friendly) Room Service Airport Transportation
Hotel Style:
Ranked #229 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Queen Hotel 3*
Number of rooms: 10
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Also Known As:
Queen Hotel Hanoi

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