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Jeff S
Tokyo, Japan

Great Stay!!

5.0 of 5 bubblesReviewed Jan 3, 2016
I have nothing but good things to say about La Siesta. Yes, the location is great, the rooms are well appointed and very comfortable, the food is delicious, and the massages at the spa were wonderful . But what really makes this hotel special is the staff. They could not have been friendlier, more attentive and professional. I never saw one staff member without a smile. Look forward to staying there again when I get back to Hanoi.
Date of stay: December 2015
Trip type: Traveled with friends
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoielegancehotel, General Manager at La Siesta Classic Ma May Hotel, responded to this review
Responded Feb 14, 2018
Dear Jeff S

Thank you so much for spending your time to share it with us. I and my team are very happy to hear that you enjoyed your recent stay with Hanoi La Siesta Hotel and Spa. I will definitely forward your compliments to my team in order to continue encouraging them to provide high quality customer service. We look forward to welcome you again in Hanoi.

Best regards,

Pham Trung Dung (Mr.)
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews red bean restaurant duplex suite old quarter halong bay street food tour boutique hotel fantastic hotel exceptional service the hotel staff the hustle and bustle sister hotel welcome drink rooftop bar pho would highly recommend this hotel the location is perfect visiting hanoi
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Reviewed January 2, 2016

Absolutely brilliant hotel in a fantastic location in the Old Quarter. The hotel itself has excellent facilities including a small gym, spa and is spotlessly clean. The front of house manager Long offered us tremendous service, along with the rest of the impeccably trained staff. They even upgraded us to one of the top floor suites for my partner's birthday which is a gorgeous room with an excellent view. The hotel also organised for a porter to transport us to the train station and he accompanied us all the way to the carriage. We had a wonderful stay and did not want to leave, I would absolutely recommend this hotel to anyone looking for awesome location, service and facilities in the Old Quarter.

Room tip: Suites on the top floor have an excellent view over the city
Date of stay: December 2015
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Macdaddy74
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoielegancehotel, General Manager at La Siesta Classic Ma May Hotel, responded to this reviewResponded February 14, 2018

Dear Macdaddy74

Thank you so much for spending your time to share it with us. I and my team are very happy to hear that you enjoyed your recent stay with Hanoi La Siesta Hotel and Spa. I will definitely forward your compliments to my team in order to continue encouraging them to provide high quality customer service. We look forward to welcome you again in Hanoi.

Best regards,

Pham Trung Dung (Mr.)
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2016

Just spent three nights at La Siesta. The staff could not have been more helpful, very good English, and willing to do everything possible to make our stay enjoyable. The room was not huge, but spotless, very big and comfortable bed, clean bathroom with shower and bath. Free bowl of fruit provided along with rose petals on the bed. Location is bang in the centre of the wonderful old quarter of Hanoi - easy walking to main museums and sights. Lots of local restaurants and hotel itself has excellent restaurant.

Date of stay: December 2015
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Kevin F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoielegancehotel, General Manager at La Siesta Classic Ma May Hotel, responded to this reviewResponded February 14, 2018

Dear Kevin F

Thank you so much for spending your time to share it with us. I and my team are very happy to hear that you enjoyed your recent stay with Hanoi La Siesta Hotel and Spa. I will definitely forward your compliments to my team in order to continue encouraging them to provide high quality customer service. We look forward to welcome you again in Hanoi.

Best regards,

Pham Trung Dung (Mr.)
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2015

La Siesta is a great boutique hotel in a fantastic location with amazing breakfasts (I'm still dreaming of them) but it is the warmth of the service and the desire of the staff to truly provide a great experience that sets this hotel apart. We felt welcomed home at the end of every adventure even after having checked out and cannot think of anything more this hotel could have done to help us enjoy our stay.

Room tip: make sure you have breakfast at this hotel its lovely.
Date of stay: December 2015
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Fiona R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoielegancehotel, General Manager at La Siesta Classic Ma May Hotel, responded to this reviewResponded February 14, 2018

Dear Fiona R

Thank you so much for spending your time to share it with us. I and my team are very happy to hear that you enjoyed your recent stay with Hanoi La Siesta Hotel and Spa. I will definitely forward your compliments to my team in order to continue encouraging them to provide high quality customer service. We look forward to welcome you again in Hanoi.

Best regards,

Pham Trung Dung (Mr.)
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2015 via mobile

Stayed here for the second time and pleased to say it remains a fantastic hotel. An oasis away from the chaos, hustle and bustle of the old quarter outside. Rooms are small but well equipped and the service and staff are excellent. Food in the restaurant downstairs is amazing and this time we indulged in a spa treatment which was superb and good value.

Date of stay: December 2015
Trip type: Traveled with family
1  Thank Spackers18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoielegancehotel, General Manager at La Siesta Classic Ma May Hotel, responded to this reviewResponded February 14, 2018

Dear Judespackman

Thank you so much for spending your time to share it with us. I and my team are very happy to hear that you enjoyed your recent stay with Hanoi La Siesta Hotel and Spa. I will definitely forward your compliments to my team in order to continue encouraging them to provide high quality customer service. We look forward to welcome you again in Hanoi.

Best regards,

Pham Trung Dung (Mr.)
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2015 via mobile

The hotel is right in the middle of old town, the best part is the staff. They just make you feel very special, going out of the way to help you with anything you demand. The breakfast is great however the rooms are a bit small. But if you are paying less you cannot complain about the size.

Date of stay: December 2015
Trip type: Traveled with friends
2  Thank tinzyandy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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