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Reviews (445)
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310 - 315 of 445 reviews
Reviewed May 6, 2012

We recently returned from a trip to Vietnam, although we sayed in some amazing places and hotels I would like to recommend this one to all travellers plannning to visit Hanoi. You can view pictures of all the hotels on the internet but you cannot judge how friendly a place is, Dong Thanh Hotel was the most helpful & welcoming place that we stayed. The staff were extremely friendly and generous. The best example of this was when we arrived in our next holiday destination I realised I had foolishly left my necklace in a spa down the road from the hotel, I emailed them immediatly to ask if they could visit the spa to retrieve it. Anna managed to do just that and even sent it over with a friend who was visiting the UK to post it back to me. The necklace was very senimental and expensive (tiffany) so I was delighted to get it back. The hotel would not even let me pay them for the time and expense they had gone to retun it to me-HUGE THANK YOU to all the staff
Other good points of the hotel are its location-very central to explore Hanoi. The hotel is very clean. I would also recommend booking a taxi with the hotel as it is cheaper that the metered taxi's-we were a bit dubious at first as it is common knowledge that hotels add their fee to taxi's but in comparison to the taxi we got from the airport it was definetly cheaper on the way back. This hotel really does try and help it's visitors in every way. Thankyou again Anna.xx

  • Stayed: March 2012, traveled as a couple
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2  Thank sara r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2012

It's such a great time when we stayed in this hotel. The accommodation is absolutely awesome with friendly staff members. Also they were very helpful in organising a tour to Ha Long bay for us.
We highly appreciate for all their service and support. Surely we will come back in near future.

  • Stayed: April 2012, traveled as a couple
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2  Thank Gigi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

We called the hotel the same day we were supposed to land in Hanoi and booked a room.

When we arrived and checked in we found the room to be very clean and modern and the shower looked brand new.

The best thing about this hotel was a staff member named Anna. What she did for us was so much more than we ever expected.
Before we arrived we talked to her over the phone to book a two days trip to Haloing bay. When we arrived to the hotel at 9 PM she stayed late to personslly great us.

After reading that the 3 days tour was better she helped us to change the crousing company at the last second and avoid the cancelation fee (the first one did not offer the trek on Catba island).

She was very knolagable and helpfull. We felt like she really cared for us.

She also helped us to get train tickets to Saps and a driver to wait for us and take us to the airport when we come back.
Then when we came back she woke up at 5 am to make sure the driver came and that everything is ok.

This woman is a legoned!
You can trust her and consult with her.

Thank you Anna!

Assaf and Hili

  • Stayed: April 2012
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1  Thank Assaf_86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2012

We stayed here as part of our honeymoon and were immediately upgraded when the staff found this out. I'm sure they can't do this for everyone especially in high season but it just made the trip that bit better for us. The room was spotless, we had a separate living area which attracted lots of light and the service from all the hotel staff was absolutely exceptional. Even the ones that couldn't speak english would make sure they found you someone that could. When we checked out we got a bag of coffee presented to us by Anna, our main contact there who was great.

We also did the Ha Long bay trip through the hotel, for which we again got the honeymoon suite on the boat and were presented with a gift from the captain. If you are on a budget and cannot afford a 5 star hotel but don't want a hotel that's in reality more like an upmarket hostel then i would definitely recommend this place, especially at the price. My only tiny niggle was that the breakfast consisted mainly of noodles and vegetables which i do like, but not for breakfast, but this is the cultural norm and there was the option of toast and fruit as well. All in all we really enjoyed our stay here.

  • Stayed: April 2012, traveled as a couple
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1  Thank Hermione12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2012

The Dong Thanh Hotel is really a great place to stay. I cannot add much to what has already been said/written already about it. I can add it is so true that the hotel staff really do make this hotel great. The rooms are clean and the bed linen is fresh and clean, the shower water is hot and the food in the restaurant superb.

Thank you staff at the Dong Thanh!

  • Stayed: April 2012, traveled as a couple
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2  Thank Terry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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