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“Lovely hotel, super friendly staff”

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Rising Dragon Hotel
Ranked #133 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed June 24, 2013

We arrived very early in the morning, hoping to be able to find somewhere to keep the luggage while we wait for the room, but surprising being able to have a clean room to rest!!! Even with an complimentary breakfast to start our first day in Hanoi!!! The hotel was located close to places of interest in the old town, everything within walking distance. The staff are very friendly and willing to help always. One given a A4 sheet full of sight-seeing and dining recommendation together with warm tips and advice. Another walked us to a store and helped us getting a local SIM. Breakfast was great, with smiling faces on our pancakes!! LOL... And it was fun to chat with the young fella driving us to the airport... Overall, Rising Dragon was a superb place to stay in old town Hanoi... Definitely worth recommending it to all!!!

  • Stayed: July 2012, traveled with friends
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1  Thank GarboH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Media R, Manager at Rising Dragon Hotel, responded to this reviewResponded July 6, 2013

Dear Valued Guest,

It is a great pleasure for Rising Dragon Hotel to have an opportunity to accommodate you recently. We are very delighted to hear that you have been happily satisfied with your stay, and our service has met your expectation.

We are proud to share your sentiments with our team as this will inspire them to strive harder for delighting future guests.

We do hope to welcome you back at Rising Dragon hotel.

Kindly regards,
Rising Dragon Hotel

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246 - 252 of 826 reviews

Reviewed June 22, 2013

We arrived in Hanoi late after a long flight & were picked up by a staff member from the hotel for 17 US dollars. When we arrived at the hotel we were greeted and found that our room was clean, had a fridge & air con and free towels were provided. We decided to book a trip to Halong Bay that evening so we could leave the following day. We asked at the hotel and felt it was very over priced so we left and asked at a few travel places, we were right and explained to the guy at the hotel that we had found it cheaper and we would therefore like him to match it or we would book elsewhere. He seemed angry at us for looking elsewhere and told us that they were cheaper because they were not as good as the one he had offered. When we asked why his options were better he just said the food is better. Eventually after feeling under pressure and uncomfortable he lowered the price and let us book the trip we wanted, not the one he wanted us to book.
Apart from that staff were helpful and the free wifi and free breakfast made this hotel a good stay for us. Finally, there is no lift but staff are happy and willing to carry your bags to your room.

Stayed: May 2013, traveled with friends
1  Thank Rachael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Media R, Manager at Rising Dragon Hotel, responded to this reviewResponded July 5, 2013

Dear Rachael,
We would highly appreciate your kind feedback after staying with Rising Dragon hotel and sincere sorry about the unclear communication from our side. The male receptionist you referred to has been reprimanded and trained to learn how to deliver the information to the guest in a polite and clear manner.
Our staff have been trying to inform you that there were many kinds of tour available with different price and quality. However, we would like to recommend you something reasonable but good and safe which was recommended by other tourists stayed. We only wanted to make sure that you could have an enjoyable trip, and gave you some options for you to decide.
Once again, thank you so much for your constructive review. We are looking for your next visit to Vietnam.
Best wishes,
Rising Dragon Hotel

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Reviewed June 20, 2013

Booked via E-Mail and had good vibes with correspondence. Airport pick up and trips arranged before arrival.Friendly welcome confirmed original vibes accurate.Room was clean with a/c hot water and mini bar wi/fi available but not necessary as free internet downstairs OK.Location a few minutes walk from Hoan Kieem Lake and among many restaurants and bars great for unwinding after a day sightseeing The staff at this hotel go the extra yard to help and make you feel welcome always cheerful and ready to assist with any problem. Would not consider any other accommodation in Hanoi. To Tracy Cindy and Vee thank you for making my stay so enjoyable.This is a budget hotel with 5 star service.

  • Stayed: June 2013, traveled with friends
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Thank berntup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Media R, Manager at Rising Dragon Hotel, responded to this reviewResponded July 5, 2013

Dear Bernard,
Thank you so much for taking your time to write such a wonderful review of our property. Your compliment will be passed on all of our staff and I am sure that these kind words will be an encouragement for them to continue improving the quality of our service.
We are looking forward to an opportunity to welcome you back Rising Dragon hotel.
Kindly regards,
Rising Dragon Hotel

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Reviewed June 6, 2013

Great location in the middle of all the hustle and bustle of the old quarter and near to Hoan Kiem lake. The rooms were clean, air-conditioned, had water heaters and good free wifi connectivity. What made this place awesome was the service staff who were very friendly, attentive and helpful. They recommended great places to eat and reasonably priced good quality tours (tours booked outside may be cheaper but the quality is vastly different). They even gave us a free transit room after we came back from Ha Long Bay before our train ride to Sapa. Will definitely go back to stay there if I'm in Hanoi :)

  • Stayed: May 2013, traveled as a couple
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1  Thank Andrea_Beins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Media R, Manager at Rising Dragon Hotel, responded to this reviewResponded July 5, 2013

Dear Lik Won Hii,
It was a great pleasure welcoming you to stay in Rising Dragon hotel. Thank you so much for acknowledging our facilities and efficient service from our team. I would also like to thank for your comment regarding the variety of breakfast, we will try to improve this issue in the nearest time.
We are looking forward to welcoming you back soon in Hanoi.
Kindly regards,
Rising Dragon Hotel

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Reviewed May 21, 2013

I give 4/5 for the service they provide. Very helpful and friendly staffs. Recommend us where to visit, eat, what need to beware of, and gave us a room to take bath before heading to other places even we not staying there for the night. The tour they arrange to Ha Long Bay and Sapa Village was good too as they provide pick up and we have no worry getting lost.

The room is not so good as the toilet clog and no plumber come to fix during the night.

  • Stayed: March 2013, traveled with friends
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Thank phaik720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Media R, Manager at Rising Dragon Hotel, responded to this reviewResponded July 6, 2013

Dear Phaison,

I am truly delighted to hear that you had an overall enjoyable stay with Rising Dragon hotel. Thank you so much for your highly recommending in regards yo our service, we will pass on your kind words to our team as an encouragement for them to keep going on with high level of standard.

I am sincere sorry for the room issue and please rest to assure that your point will be addressed to our plumber.

We are looking forward to your next visit.

Kindly regards,
Rising Dragon Hotel

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Reviewed May 14, 2013

The hotel staffs were very friendly and the room was big and very comfortable bed. We had a good view of the city as we stayed in the top floor. The breakfast was very normal. The wifi worked really well. It is a ten mins walk to the lake and centrally located.

I would definitely stay here again if given a chance.

  • Stayed: March 2013, traveled with friends
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Thank Krithika2904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Media R, Manager at Rising Dragon Hotel, responded to this reviewResponded July 6, 2013

Dear Valued Guest,

I would like to express our sincere thanks for your kind words about your stay recently at Rising Dragon Hotel and for taking the time to share this on Tripadvisor.

We are truly happy to hear that how much you have enjoyed your stay and that you were able to enjoy all the facilities, breakfast,... and special appreciation to our service.

We are looking forward to welcoming you back!

Kindly regards,
Tracy

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Reviewed May 14, 2013

We, a family of five, stayed here for some nights in April. I think I have never had better service at any place before. It started at the reservation. A couple of hours after I have made the reservation (at bookings.com) I got an e-mail from the hotel where they welcomed me to the hotel and explained some things. They also offered to pick us up from the airport (at a cost).

The hotel is small but we had a family room, or actually two different. The first nights we stayed on the first floor, which was OK, but the following nights we go the newly restored family room on the third floor. It was really great. We got an extra matress and then it was plenty of beds for our big family. However, this is no luxuary place at all, but all you need is there.

We left Hanoi for Halong bay for a couple of days, and when we returned we were welcomed like old friends they had missed a lot.

Breakfast was included. You could eat as much fruit and bread as you liked and added to that you could order pancakes, omelette and some other dishes.

The location is just perfect in the old city, close to the beautiful lake.

You can get cheaper hotels in Hanoi. I saw some small back-packers hostels for almost nothing. But if you want a nice hotel, good breakfast, clean rooms and fantastic service, this is the place to go.

  • Stayed: April 2013, traveled with family
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1  Thank Enemalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Media R, Manager at Rising Dragon Hotel, responded to this reviewResponded July 7, 2013

Dear Enemalm,

Thank you so much for choosing Rising Dragon hotel and taking your time to share your experience on Tripadvisor. It is so pleased to hear that you enjoyed your stay in our hotel regarding our location, facilities, breakfast,...

We are looking forward to welcoming you back soon and assure that your next visit will be as pleasing as the previous one!

Kindly regards,
Tracy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rising Dragon Hotel

Address: 61 Hang Be St | Old Quarter, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#46 Family Hotel in Hanoi
#48 Romantic Hotel in Hanoi
Price Range: $26 - $64 (Based on Average Rates for a Standard Room)
Number of rooms: 25
Official Description (provided by the hotel):
Description of Rooms/Suites: Our hotel boasts large smoking and non-smoking rooms, some of which have beautiful balconies overlooking the Old Quarter and large bathrooms with bathtubs. Each deluxe and standard room in our safe and quiet building has air conditioning and hot water.Amenities: The on-site restaurant has a wide menu for breakfast, lunch, and dinner. Guests are provided with a free continental breakfast as part of their stay. Wireless internet is available, as are computers in our hotel lounge. ... more   less 
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Also Known As:
Rising Dragon Hanoi
Hotel Rising Dragon

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