Although we had some problems (a toilet that didn't work and then overflowed at no fault of our own), the H-H is an ok property and conveniently located. The staff is very polite and were happy to guide our selection of a reputable Ha Long Bay cruise operator. Despite what the Hotel's website purports, however, the rooms are not sound proofed. Maybe one of the two large windows is new and has more sound proofing, but large windows in two of the rooms we used were old and clearly not soundproofed. Hanoi's scooter horns and quirky city-wide PA system greeted us each morning. The bathroom window in our second room did not close completely. Oddly, old mattresses rested in between each floor's stairwell.
- Official Description (provided by the hotel):
- Located in the heart of the famous ancient quarter of Hanoi, Heart hotel is one of the most elegant and luxurious hotels in Hanoi. Stay here visitors could enjoy not only beautiful and romantic view, exciting and traditional life style but also the perfect services and facilities provided. ... more less
- Reservation Options:
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