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“Comfortable Hotel in Good Location”

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Church Boutique Hotel Nha Tho
Ranked #216 of 591 Hotels in Hanoi
Melbourne, Australia
Level 6 Contributor
163 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Comfortable Hotel in Good Location”
Reviewed March 28, 2014

The Church is an old favourite of mine that has been recently renovated. Although I miss the old style Vietnamese rooms and furniture, the renovation is a good one and more in keeping with modern expectations. One great improvement is the downstairs restaurant breakfast area which used to be small and pokey. it is now a most comfortable place to sit and eat. The breakfast was good although the evening meal was disappointing. The food seemed designed for bland western tastes and the proprietors would do well to upgrade the Asian menu and make it more authentic.
Staff were pleasant and helpful and the room price very reasonable.
The location is wonderful with good restaurants and shops and close proximity to the Lake. Well worth a stay.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alastair N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
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    20
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Regensburg, Germany
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 30, 2014

We really enjoyed our stay at Church Boutique Hotel Nha Tho. The room was spaceous, had a window and comfortable beds. The bathroom equipped with design furniture met our expectations.
The only thin we didn't like was the big window from the bathroom into the room - which didn't allow any privacy in the bathroom.
The staff at this hotel was extraordinary friendly, helped with everything we needed to be solved and went the extra mile. Great job!
The variety at the breakfast buffet is big and there's definitely something for every taste!
We really recommend this place for a stay in Hanoi as it is perfectly located and best value for money.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank E3V4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Lawley, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 29, 2014

I stayed at the Nha Tho for 2 nights in November 2013 and would recommend this hotel. It is ideally located in the Old Quarter near the Lake. There are plenty of cafes, restaurants and shops nearby. The hotel was quiet, the room was clean and modern, the breakfast was excellent and the service good.
Jane

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 29, 2014

All staff is so familiar and working well. Rooms are clean and comfortable. Total balance is very good especially restaurant cuisine is delicious and breakfast menu is variable enough.
Only one thing, if there is light in bathroom on bathtub side, it will be perfect!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Green__Llife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 22, 2014

Great location - really close to the Old Town and Little Paris. In a tree lined street with some nice restaurants literally within metres of front door. Staff were very friendly and helpful. The breakfast buffet was great!! Room was compact but clean and well appointed with a pretty comfy bed. Bathroom was chic but a design fault with the shower-bath means a very wet floor - we rectified the problem by daming the water via judicious use of towels. (Worth noting that friends who live in a brand new luxury development here in Sydney suffered the same problem). Only real bathroom issue was the glass wall - needs to be fully opaque to maintain "the mystery". Our room was on the stairwell and close to the lift but we didn't find it unduly noisy. We certainly heard our neighbour's door slam shut, but that is hardly an unusual thing in hotels!! We would definitely stay here again and recommend to friends.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kerri L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 21, 2014 via mobile

Besides its good location, the other aspects of my experience with the hotel was rather disappointing.
* The kitchen's smell permeates into my room every morning.
* The bathroom floor is always wet even after closing the shower door.
* The daily laundry was not delivered on time. On one occasion, I had to chase repeatedly for it. They confessed that they had left it at a hotel corner unattended.
* Breakfast and overall service was uninspiring especially when compared to other boutique hotels nearby.
Will not go back. :-(

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WinstonExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Level 5 Contributor
59 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 15, 2014

Great location and on the surface looks good.

As per other reviewers comments the walls are paper-thin and the doors do not block any noise from the corridors. If you have a room by the lift (the most expensive rooms), you get to hear people coming and going all night and the staff yelling up and down stair-well.

Service is non existent and there is a general feeling of apathy from all staff (maybe I was there on a bad week). Bell-boys watched me through the doors struggling with my luggage, receptionists could not focus on one person during check-out, restaurant staff more interested in their iPhones than their customers.

The hotel website is misleading and many of the facilities do not exist. The price is ridiculous for Hanoi considering the range of options.

This hotel sums up Hanoi tourism. Looks good from afar and on the surface; but don't scratch too hard.

Room Tip: A good room can be found in another hotel
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gee_Erm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hkh hospitality e, Manager at Church Boutique Hotel Nha Tho, responded to this review, January 16, 2014
Dear Sir,

Thank you very much for your review about the experiences you have with us on November.

We're really sorry about all the thing has happened during those days that made your stay uncomfortable. We promise to train the all the hotel staffs more and more to express the better service quality to customer.
On behalf of the hotel, I my self highly appreciate your comment as it help us to look back our service to know what we have to do to improve the hospitality service.

We do hope to welcome you back and stay again with our hotel in the near future.

Thanks and best regards,

Your sincerely,

Pauline Thanh
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Church Boutique Hotel Nha Tho

Property: Church Boutique Hotel Nha Tho
Address: No. 9 Nha Tho Str., Hoan Kiem Dist., Hanoi 10000, Vietnam (Formerly Church Hotel)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#80 Spa Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Church Boutique Hotel Nha Tho 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
The centre of Catholicism in Hanoi is the beautifully dilapidated neo-Gothic, St Joseph’s Cathedral. Built in the early days of the colony at the expense of a revered pagoda that was demolished in the name of France's mission civilisatrice, St Joseph’s opened its doors to worshippers in 1886. Many of the buildings in and around the area were built in the service of the cathedral in the late 19th century. Built as Presbytery House, the hotel was one of Old Quarter’s first edifications of the Cathedral – converted into a hotel in 2002 set the standard for hotels that followed. Ten years later, after undergoing a multi-million dollar renovation, this is Old Quarter’s newest boutique hotel. The original Church Boutique Hotel Nha Tho is a sanctuary of sumptuous dining, and self-indulgent relaxation, on the heart of the Old Quarter.Eco-friendly Operations - Green initiatives have been implemented throughout the hotel including a key card activated energy systems in rooms. Church Boutique Hotel 's Corporate Responsibility is minimize waste and use eco-friendly products is our commitment to promoting our strong position in protecting the environment. A great effort has been put in place to avoid wasting our valuable resources by implementing energy efficiency lighting system throughout the hotel, linen and water conservation scheme. ... more   less 
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Also Known As:
Church Hotel Hanoi

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