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“Pleasant surprise!”

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Artisan Lakeview Hotel
Ranked #40 of 647 Hanoi B&B and Inns
Certificate of Excellence
Reviewed December 29, 2013

We originally booked to stay at the Artisan Boutique Hotel across the road but were told upon arrival that they were booked out so they had a room for us at the Silver Moon Lakeview Hotel. Turned out that they have the same owners and share the restaurant nearby for breakfast which was included in the room price. It was possibly the best breakfast we had in Vietnam! Huge variety, fresh and abundant including eggs to order and a lively street view from the balcony. Our room was good, overlooking the Hoan Kiem Lake between neighbouring buildings. Although this area is very busy with traffic, this little street was like a haven away from the madness and a relief the come home to after a busy day exploring. The lake itself is beautiful, action packed with locals walking, exercising or just relaxing. Lots of interesting restaurants and street food nearby as well as sights to see. Would go back in a flash!

Room Tip: Higher floors have the better views to the lake.
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  • Stayed: November 2013, traveled as a couple
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Thank Liane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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222 - 228 of 364 reviews

Reviewed December 27, 2013

I was at the Silver Moon hotel with my sun, who has been coming many times in the last ten years for his business trips. I enjoyed the warm welcome and the cosy room. Internet was working well and breakfast was at my tatste. The hotel is very well located and the staff is friendly and always willing to help.

Room Tip: Lake view rooms are quieter. But the ones on the street have a balcony. Both are fine to the extent...
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  • Stayed: November 2013, traveled with family
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Thank DavidfromBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2013

My visit in hotel..What i feel i wish to share with you.. The buffet breakfast had a wide selection of vietnamese and continental food. Hotel is very centrally located in the Old Quarter and walking distance to cafes and shopping areas.

It really make me feel as if i am staying at my home. Peaceful atmosphere ...decent hotel staff..always keep sweet smile to brighten your day.. Room service was on your finger tips. just a call always for u r prompt service..

If i get chance again i will visit again ...

Wishing good luck to Hotel Management. "Silver Moon Lakeview Hotel"

  • Stayed: December 2013, traveled solo
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Thank Ajay2610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

I have stayed here many times over the past 8 years - this year I stayed in April and again at the end of November. In April I was with an Adult group and in Nov with a student group. The rooms were all very clean and comfortable and breakfast at the Cafe opposite was excellent - a good choice of dishes on offer. Both of my groups thought the location was outstanding - the lake on one side and the Old Quarter on the other. Hang Hanh has lots of places to eat, a minimarket, places for massages, hairdressers and a variety of other shops - all within about 100 metres!!
All this helped make the Silvermoon a great place to stay but what always makes it outstanding is the staff. Everyone is so incredibly welcoming, friendly and helpful. Nothing we needed was a problem and the staff went above and beyond what we could have possiblibly expected to help make our stay simply brilliant.

  • Stayed: November 2013, traveled with friends
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Thank sandra r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

Silver Moon hotel is in a great location in Hanoi's old quarter. The staff were very friendly and helped us on many occasions to organise our trip. We were able to book an excellent cruise in Halong bay through the hotel, as well as overnight trains and airport transfers. I would highly recommend staying at this hotel because of the excellent customer service and the location.

  • Stayed: November 2013
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Thank Nick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2013 via mobile

There's not much more to say about this hotel but everything was brilliant: location, rooms, breakfast and above all the staff. They were very informative and helpful, and really helped us out when we had problems with a travel agent. It's great value for money and the perfect base to explore Hanoi

Stayed: December 2013, traveled with friends
Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

I have stayed in lots of good hotels till today, and I have to say I have never seen such an impeccable service such as this! Though we only stayed there one night, the staff there continuously helped us for over a week, from calling train stations to check for availability and providing advice on where to stay (always with no strings attached)... We even stopped by to shower free of charge, days after having slept there, when just passing through town! The breakfast is next door and very good, with lots of variety (even if you have only one breakfast there, notice the continuous replenishment of different and creative dishes throughout the morning). The rooms are clean and well equipped and the price unbeatable. Even the wifi worked perfectly (even across the street) and was very fast. I have never felt so compelled to recommend a place. Enjoy!

Room Tip: Even if you do get a room in the top floor (better view of the lake) and have to take stairs from th...
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  • Stayed: November 2013, traveled with friends
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Thank Ricardo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Artisan Lakeview Hotel

Address: 23 Hang Hanh St | Old quarter, Hanoi 00844, Vietnam (Formerly Silver Moon Lakeview Hotel)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #40 of 647 B&Bs / Inns in Hanoi
Price Range: $33 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Artisan Lakeview Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
Artisan Lakeview Hotel is located on the quiet side of Hoan Kiem Lake in the heart of Hanoi Old Quarter, within immediate vicinity of all the services and the beautiful nature. We provide a pleasant accommodation, a wide range of exciting culinary experiences, and friendly service. This family-owned hotel is well known for its warm atmosphere. Welcome and enjoy a relaxing holiday.Our 15 well-equipped accommodations provide a comfortable setting for staying overnight. The rooms are cozily decorated and well lit, and sure to suit all preferences. Select the alternative that best suits you from double rooms to spacious family rooms and suites. In our pleasant lobby, you can read newspapers or talk with our front desk team to know more about Hanoi. ... more   less 
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Also Known As:
Golden Sun Lakeview Hotel Hanoi
Golden Sun Hanoi
Hotel Golden Sun
Golden Sun Hotel Hanoi

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