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“A Most Relaxing Weekend”

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Artisan Lakeview Hotel
Ranked #41 of 623 Hanoi B&B and Inns
Certificate of Excellence
Oakfield, New York
Level 4 Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A Most Relaxing Weekend”
Reviewed November 19, 2012

Since December of 2005 I have visited Vietnam 14 times. Two years ago I started staying at hotels in the Old Quarter operated by Ms. Moon, including her Golden Sun Rise Hotel. Most recently I have stayed at her Ha Noi Silver Moon Lakeview hotel which is on the same street. It is a cozy and comfortable hotel just one block from the south end of Hoan Kiem Lake. The rooms are clean, the breakfasts a delicious mix of Vietnamese and Western, and the staff is just as friendly and ready to be helpful as at her other hotels.

Located in the heart of the Old Quarter, you only need to step out doors to begin your shopping if that is your desire. Picturesque Hoan Kiem Lake with its iconic red footbridge to the Ngoc Son Pagoda is a five minute walk away, as is the Water Puppet Theater. Other major tourist sites are also close by. I have already booked my next stay when I return to Ha Noi in December! :)

Room Tip: I prefer the rooms above the ground floor!
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  • Stayed August 2012, traveled on business
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Helpful?
2 Thank Marasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ha n, Manager at Artisan Lakeview Hotel, responded to this review, November 29, 2012
Dear Mr. Marasha,

Warmest greeting from Hanoi Silver Moon Lakeview hotel!

It is pleasing to know that you have enjoyed every return stay with us. We appreciate very much your special mention of our service and central location. To make you and many guests pleased and enjoy your stay in our hotel is the big proud for the Management and the staffs .We will keep on improving more and more so that we can meet your highest expectation next time you stay with us.

Thank you so much for your kind words and we all look forward to serve you on next December.

Ngan Ms. and Management team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (100)
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English first
Washington, DC
Level 4 Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed November 15, 2012

Didn't bother paying for a lake view room, they don't exist. Only the breakfast bar has a nice view of the lake. Also, when we left they ordered a taxi for us, which took the longest possible route to the train station. We thought that having the hotel arrange the taxi for us would prevent us from being scammed, but not so. You can easily walk to the Long Bien train station from there. Customer service was great overall though.

  • Stayed November 2012
    • Value
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Helpful?
8 Thank dwo99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 5 Contributor
89 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 11, 2012

We had a company trip to Hanoi last week and spent a couple of nights in this hotel as booked by our tour leader. We really thank to our guide who recommended this hotel. The service was excellent. Hospitality shown by every staff was way beyond my expectation as this is not a 4+ star hotel. A small fruit basket provided in the room (although only provided once on the first day) was considered an additional good treat for us. The breakfast staff were also nice and the meal provided was satisfactory. Location wise, it is pretty much close to every where. To the iconic lake Hanoi has, water puppet theater, local food kiosks, souvenir shops, silk and embroidery shops, etc We will definitely choose this hotel again when coming back to Hanoi.

  • Stayed November 2012, traveled with friends
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Helpful?
1 Thank tamawidjaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ha n, Manager at Artisan Lakeview Hotel, responded to this review, November 19, 2012
Dear Gunawanto,
It is great to read that you have enjoyed the hotel experience as much as you have outlined in particular your positive reference to the beautiful hotel, great location, hospitality staff, excellent service…
You know that the guest’s satisfaction is our reason of work and we are on the way to improve our service to be better in the next time.
We are all missing you as well as your sweet group when you stay here. We do hope that you will recommend your friends to choose our hotel as their home sweet home in Hanoi like Mr. Kusmayadi did, :D
Always warmly welcome you back to Hanoi Silver Moon hotel Lakeview.
Ngan Ms and Team
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Prague, Czech Republic
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 9, 2012

I have visited this hotel with my friends and we really enjoyed our stay.

Our room was large with comfortable bed and really clean and space bathroom. The view to lake is really amazing!!!

Breakfast was great with lot of local products, stuff was friendly with excelence English.

Hanoi is amazing city and I hope I will come back soon.

  • Stayed October 2012, traveled with friends
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Helpful?
3 Thank Eli_171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2012

Well I have stayed in Silver Moon several times and just doing it because I like it. It really is a Hotel where I feel at home, staff knows me, is attentive and Mrs Moon herself is looking towards it that all the guests needs are taken care of. Reception is always worth to give recommendations for good food, evening strolls or also reasonably priced sight seeing and that all comes along with a pleasant clean room, flatscreen, internet, and on the lakeside a uniques view over Hoan Kiem lake. Every day starts with the breakfast greatly presented on the top floor and of course it is not the 5 star buffet of the Ritz but i love the Pho for breakfast and the fruits - what else I need. Downsides, sure - you're in the center of Hanoi, so real silence and calm can't be expected ;-)

Room Tip: lakeside view is great
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  • Stayed September 2012, traveled on business
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Helpful?
1 Thank Nick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 5, 2012

This place was a nice surprise for me, it was very clean and the staff was so friendly. It is also perfect location, you are very close to the lake and to all thing you need (restaurant, shops..). The most beautiful are the fresh flowers everywhere:)
I have to recommend it!!

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank Pavla T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
1 review
Reviewed November 5, 2012

I stayed here three nights during my business trip. The hotel is simply amazing for very reasonable rates. Our room was large and well equipped. The very friendly staff speaks fluently English. I would recommend this hotel to everyone travelling to Hanoi!

  • Stayed July 2012, traveled on business
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Helpful?
Thank J_Visek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Artisan Lakeview Hotel

Property: Artisan Lakeview Hotel
Address: 23 Hang Hanh St | Old quarter, Hanoi 00844, Vietnam (Formerly Silver Moon Lakeview Hotel)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #41 of 623 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Artisan Lakeview Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
Artisan Lakeview Hotel is located on the quiet side of Hoan Kiem Lake in the heart of Hanoi Old Quarter, within immediate vicinity of all the services and the beautiful nature. We provide a pleasant accommodation, a wide range of exciting culinary experiences, and friendly service. This family-owned hotel is well known for its warm atmosphere. Welcome and enjoy a relaxing holiday.Our 15 well-equipped accommodations provide a comfortable setting for staying overnight. The rooms are cozily decorated and well lit, and sure to suit all preferences. Select the alternative that best suits you from double rooms to spacious family rooms and suites. In our pleasant lobby, you can read newspapers or talk with our front desk team to know more about Hanoi. ... more   less 
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Also Known As:
Golden Sun Lakeview Hotel Hanoi
Golden Sun Hanoi
Hotel Golden Sun
Golden Sun Hotel Hanoi

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