My wife and I did a 12 day tour of Northern Vietnam with Tony. Tony was with us for the whole trip form meeting us at the airport to dropping us off 12 days later. We stayed in comfortable hotels which he selected, these were all interesting and presented contrasting experiences. The tour was tailor made essentially a variation on the Northern Loop with a side trip to Ban Gioc waterfall, time in BaBe Park and Ha Long bay at the end. Organisation was very smooth and we saw and experienced things we would have missed on a group tour or if travelling on our own. Driving on the Northern mountain roads is a very different experience to driving in Europe or the USA, be prepared to adjust. We deeply appreciated the personal attention and the excellent photo memories Tony sent us of the trip. Not the cheapest tour available but you get what you pay for, and the extra cost was not great compared to some of our other expenses. Pay close attention when contacting Tony there are several companies operating with the same name (not unusual for Hanoi).