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“The best choice in Hanoi!”

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Oriental Central Hotel
Ranked #17 of 578 Hotels in Hanoi
Certificate of Excellence
Rome, Italy
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“The best choice in Hanoi!”
5 of 5 bubbles Reviewed August 6, 2014

We stayed 2 nights in this hotel and we loved it! It is located in the heart of the old town, and the rooms are very quiet, you don't hear any noise from the crowded streets.. Rooms are very clean, new furniture, nice style. The staff is wonderful, very friendly and always available. I strongly advice to go there to explore Hanoi!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123centu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,863 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
San Diego, California
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed August 6, 2014

Brian stood out the most because he was the only who introduced himself. He is so helpful in so many ways. Other hotel staff were wonderful as well, who had many great suggestions for near by restaurants and spas, who also helped us exchange US dollars to VN dong.

There was a free airport pick up deal through Tripadvisor if you stay three consecutive nights. We couldn't get the free pick up through the website because we were staying 2 consecutive nights, skipping one night, and then staying one more night. So I sent an email with the link above asking for the free pick up and Annie confirmed within one business day.

The bellman was so charming and courteous. My husband and I like to take breaks in between our outings (around Old Quarter) by resting in the lobby, since we love the cold AC and strong wifi. He would always bring us cold water or cold juice, which I thought were only served to check in guests.

The hotel is cozy and clean. Their service is 5 star all around. I will stay at the Oriental Central Ha Noi the next time I visit Ha Noi. Thank you for your hospitality.

  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Linhy2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boorowa, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 6, 2014

Excellent hotel, staff went out of their way for us, booked Hanoi street food tour for us which we highly recommend, went to eat at little restaurants that otherwise would not have, must try Hanoi egg coffee!! Room was large with great AC. Hotel in middle of everything, buffet breakfast was also very good. Thanks to all staff:)

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank sykosontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mainz, Germany
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed August 5, 2014 via mobile

I booked a single room for 4 nights at Oriental Central Hotel. The location is perfect...you are right inside all the chaos of Old Quarter and within walking distance to most sites. The hotel is beautifully decorated and is very clean. The free hotel breakfast is great, and the staff are all extremely friendly and accommodating. The only really complaint I have is that the walls and doors are a bit thin so you can hear everything going on in the hallway and your neighbors rooms. I was on the 4th floor and could hear the staff setting up breakfast in the morning. Otherwise, it was a great stay!

Stayed August 2014
Helpful?
Thank Kelly302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasanton, CA
1 review
5 of 5 bubbles Reviewed August 5, 2014

Wow! What an excellent experience we had at the Oriental Central Hotel. The quality of service at this Hotel is amongst the highest that we have ever seen. From the moment we booked our stay through checking out, we were treated like VIP's.

Our stay in Hanoi was simply amazing and I cannot thank Mr. Brian Do, and his staff, enough for all that they did to make this part of our journey so memorable. Everything from airport pick up to Ha Long Bay arrangements to restaurant recommendations were done through the Hotel and were flawless. This is a very comfortable and friendly hotel and I highly recommend it to anyone who is looking for an outstanding experience in the heart of the Old Quarters.

Thank you again Mr. Brian and your staff for making our short stay in Hanoi so much fun!

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank Chapman34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 5, 2014 via mobile

The staff here are friendly and warm with excellent service they followed up bookings we had made for trips on our behalf. The rooms are clean, spacious and comfortable. The buffet breakfast was included with the rate and couldnt fault. I would reccommend to friends and family.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mousey87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 4, 2014

We (my husband, I and our 18mth old daughter) stayed at the Oriental Central for four nights last week. The hotel was centrally located and only a short walk to the lake and the main backpacker/bar street. The staff were very friendly and helpful - having recommended and booked a Halong Bay cruise for us when we were still in Australia. Airport transfers were on time etc, and it was nice to have someone waiting at the airport for us. The room itself (a junior suite? or family suite? it was called something like that) was a little on the small side considering there was 3 of us, but if it had just been myself and my husband it would have been fine. It was nicely furnished and clean. They also provided a cot, which was good (and nowhere else in Vietnam we stayed had cots! So this was great). The breakfast the next day was fine too. A pretty good deal for what we paid.

Room Tip: Higher level rooms have less street noise.
See more room tips
  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarieKatherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oriental Central Hotel

Property: Oriental Central Hotel
Address: No. 39 Hang Bac Str, Old Quarter | Hoan Kiem, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #17 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Oriental Central Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Oriental Central Hotel is luxury boutique hotels in the heart of Hanoi Old Quarter. Emphasizing refined glamour, timeless elegance and luxurious comfort, each hotel with her perfect, unique, French architecture, red and white colors decoration and a dedicated, professional, friendly team will ensure to bring you the most unforgettable and memorable stay in Hanoi and Vietnam. ... more   less 
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