This hotel sets the standard by which to judge all others. We booked a 7 day/6 night package including Halong Bay and Sapa and it was thanks to this hotel's outstanding management team that this week was such a joyous experience. We booked directly through the hotel and was impressed with the speed and efficiency with which queries were answered including an itinerary confirmation just before we left the UK. We were met at the airport and all the other travel arrangements for the Halong Bay and Sapa elements of the trip ran like clockwork, so we were not surprised to be met at 5.00 am at the railway station on our return from Sapa. The hotel is located in the heart of the old town, has every amenity you could want, and is spotlessly clean. Breakfast was very good for our western tastes, which couldn't be said for other hotels on our trip through Vietnam and Cambodia. What singles this hotel out from others on our trip is the high standard of customer care and service that Brian and his team provide. Nothing is too much trouble for them; they are warm and friendly and they obviously enjoy making their guests enjoy their stay. We certainly did and would recommend this hotel unreservedly.
- Official Description (provided by the hotel):
- Oriental Central Hotel is luxury boutique hotels in the heart of Hanoi Old Quarter. Emphasizing refined glamour, timeless elegance and luxurious comfort, each hotel with her perfect, unique, French architecture, red and white colors decoration and a dedicated, professional, friendly team will ensure to bring you the most unforgettable and memorable stay in Hanoi and Vietnam. ... more less
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