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“great place in Old Town Hanoi”

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Classic Street Hotel
Ranked #119 of 606 Hotels in Hanoi
Reviewed March 21, 2014

Stayed in this pretty small hotel for 3 nights, it's situated in the busy old town of Hanoi, it's a lively neighborhood with lots of good opportunities for shopping, different restaurants, sights etc. - perfect for experiencing the real Vietnamese life (it's not a silent place!). Breakfast buffet was very good, quality of the rooms the same. Staff was very friendly and helpful. Nothing to complain about!

  • Stayed: February 2014, traveled on business
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Thank StefanDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic Street H, Manager at Classic Street Hotel, responded to this reviewResponded March 21, 2014

Dear Mr Steffan

Thank you very so much for taking the time and effort to write your review for such good review about classic street hotel and staffs
we are very happy to hear that the accomodation chosen met your expectations, we hope that you will share your travel experiences with other people it is our pleasure to be of assistance to you and your friends,take care we hope to see you in the future, Ha noi
From all of the staff at Classic street hotel

Kind regadrs

Mr Phuc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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166 - 172 of 380 reviews

Reviewed March 9, 2014

From the outside, the hotel look like ordinary, but when you get in,,,,perfect!! beautifully decorated and the staff friendly and accommodating. Rooms spacious and clean. The breakfast included with the room offered a large selection of choices. Centrally located in the old district and close to the lake. We would recommend it without reservation. Questions or problems : the manager is there to help you.

Room Tip: ask for a superior room
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  • Stayed: March 2014, traveled as a couple
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Thank JossGaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic Street H, Manager at Classic Street Hotel, responded to this reviewResponded March 14, 2014

Dear Mr Garron

Thank you for your such good review for us on tripadvisor.
Thank you for stay with Classic street hotel during your Ha noi Visiting.
With your compliment we are continue upgrading our service and hotel facilities
to fully meet our customer's needs in the future.
We hope your trip in viet nam is perfect and enjoyfull and see you soon

Thanks and kind regards

Mr Phuc
Hotel manager

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Reviewed March 1, 2014

The hotel was beautifully decorated and the staff friendly and accommodating. Rooms spacious and clean. The free breakfast offered a large selection of western and Vietnamese choices. We stayed in the hotel once and went back for a second visit: it was like coming home! Centrally located in the old district and close to the lake. Thoroughly enjoyable. We would recommend it without reservation. Any problems? ask the manager and he will jump through hoops to correct them.

Room Tip: Ask for a room with a view...some may be available.
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  • Stayed: February 2014, traveled with family
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Thank Jeanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic Street H, Manager at Classic Street Hotel, responded to this reviewResponded March 3, 2014

Dear Mrs Jeanne

Thank you very much for your such good review for Classic street hotel with our team
It is our great pleasure to know that your family had a pleasan stay with us , about our location, cleanliness, nice decoration and good choise breakfast…etc, are highly appreciated. And above all, you found our staff's attitude to our service” who could assist you with your needs during your stay with us. I will certainly share your kind words with our team. And it is no doubt that your compliments will be a great motivation for us all of us to work harder to improve our service to better serve you all.
Thank you for your complitment
We hope classic street hotel always be your home in Ha noi

Thanks and Kind regard

Mr Phuc

Hotel Manager

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Reviewed February 21, 2014

The Best option to go to Ha Long bay great service with honest prices. We arrived early in the morning, the door was closed, it could see the facade of the hotel, but someone opened quickly and were very well received.

  • Stayed: December 2013, traveled with friends
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Thank darianok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic Street H, Manager at Classic Street Hotel, responded to this reviewResponded February 23, 2014

Dear Mr Darian

Thank you for your good review for Classic street hotel on trip advisor.
We are keeping upgrade the hotel facilites and services
We hope to see you soon next time

Best wishes to you

Thanks & Regards

Mr Phuc

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Reviewed February 17, 2014 via mobile

My only complaint with this hotel (and its quite a big one) was that the hotel staff blatently tried to scam me out of more money. A few days before our visit, the hotel emailed to "confirm" that I had booked a room for 1 person for 3 nights. I had in fact booked a room for 2 via lastminute.com (and had all the paperwork to prove this) but the hotel claimed that lastminute advised them the room was for 1 person, and they wanted an extra $5 per night to "upgrade." They backed down when I threatened to cancel and ultimately had a good stay here (location and rooms were both excellent) but as the saying goes you only have one chance to make a first impression!

Stayed: February 2014, traveled as a couple
1  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic Street H, Manager at Classic Street Hotel, responded to this reviewResponded February 23, 2014

Dear Mr Rechard

Thank you very much for chosing classic street hotel for your accomdation in Ha noi
But we were very sad to hear that you thought we tried to scam you 5 usd/ night
We ensure that was only misunderstanding due to we did not check your booking carefully
before email you back. Because all the Booking via OTA have receipts or doccuments which shows clearly all the service and detail. ( confusing between 28 USD for single room and 33 USD for double room which would had updated in time )
We apology for your unhappiness
We hope to serve you next time with promotions

Kind regards

Mr Phuc

Hotel Manager

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Reviewed January 8, 2014

The hotel was beautiful. The staff were friendly. The breakfast was great. The room was nice and had a big window. The staff were helpful and were not pushy as to getting a tour. I will recommend this hotel to friends. Thumbs up!!

  • Stayed: December 2013, traveled as a couple
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Thank allende
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

Stayed in room 606 which is a triple room. Spacious with 3 super single beds and wall-mounted TV. Breakfast setting is different from my previous visit 1 year ago. Now, they have buffet breakfast, except for noodles which you have to pre-order. Service remains excellent. The hotel brought me to buy a SIM card when I said I needed one.

  • Stayed: December 2013, traveled with family
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Thank new88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Classic Street Hotel

Address: 41 Hang Be Street | Hoan Kiem District, Hanoi 1000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#31 Family Hotel in Hanoi
#49 Spa Hotel in Hanoi
#73 Romantic Hotel in Hanoi
Price Range: $33 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Classic Street Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
Ancient streets of Hanoi are one of the world treasures. This is not only the place of 112 vestiges of history, religion and culture but also the place which has witnessed the changed of Hanoi people's life through the past thousands years. Our hotel - Classic Street Hotel is located in Hang Be Street, one of the ancient streets in Hanoi. With its truly traditional style, open and airy space, Classic Street Hotel makes deep impression in customers who have stayed here. From here, you can feel the most peace of Hanoi. It takes only 2 minutes to go for a walk to go to Hoan Kiem Lake, to Ngoc Son pagoda, The Huc Bridge. Right beside the hotel is Thang Long Water Puppet Theatre, tourism center, bank... You can walk through small streets shadowed by big trees, watch silk and souvenir shops on the 2 sides of the roads which joint Vietnam to other countries in the world. Esp. Here you can make friends with Vietnamese people who are very friendly and hospitable. Classic Street Hotel is surely your ideal hotel destination. ... more   less 
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Also Known As:
The Classic Street Hotel Hanoi
Classic Street Hanoi

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