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Thaison Palace Hotel
Ranked #23 of 662 Hanoi B&B and Inns
Certificate of Excellence
Reviewed February 14, 2014

All staff at this hotel are extremely nice, very accommodating and attentive. They were always smiling even at 4am in the morning.They provided a well organised tour package to see the city and ha long bay stay. Mr Ken provided detailed information about the packages alongside refreshments. Breakfast buffet was plentiful. The rooms were clean, very decorative and in working order. The location was close to the centre, approximately a 5minute walk.I would recommend this hotel.

Stayed: February 2014, traveled with friends
1  Thank Athiaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 1, 2014

I am giving 4 stars to a 3 star hotel:). We stayed a few days as recommended by the travel agent located at the same hotel. Location is excellent, in the old city of Hanoi but a bit towards its edges, so it is quiet. The rooms are large and very clean. breakfast is surprisingly varied and very tasty...And, most of all the staff is extremely friendly and helpful.
Excellent value for the money, but do not forget: this is a budget hotel and cannot expect luxury
I take away a star from them for the low water pressure and reduced availability of hot water 9not a luxury item in my book)

  • Stayed: January 2014, traveled as a couple
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2  Thank oaxaca2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2014

I booked this hotel online and got a fantastic discount from www.asiarooms.com - even better when we arrived (early and no problems checking us in) and the lovely staff upgraded our rooms to deluxe family rooms (2 couples travelling). One room wasn't quite ready but the other room was soooo big we just decamped in the for a short time.

Great location - 5mins walk from Hoan Kiem lake and loads of restaurants and cafes. Staff were really friendly with great english and helped us plan our excursions (city tour for the afternoon and luxury Halong Bay cruise for the next day). They also got us tickets for the Water Puppets - highly recommended, fantastic!

Only downside was breakfast really - I don't think they did a lot of catering on site so breakfast was basic and the toaster didn't 'toast'. I ended up with warm bread instead!

  • Stayed: January 2014, traveled with friends
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1  Thank Abby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2014

Was more than impressed with the service and hospitality and purely because of that I recommend it the rooms were neat and clean! Stayed 2 nights with my girlfriend and would stay there again fore sure

  • Stayed: January 2014, traveled as a couple
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2  Thank Jbgibs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

Of all the hotels we stayed on our 3 month trip overseas,Thaison Palace Hotel was the best!
What made it the best was the most welcoming ,friendly and happy staff we have ever come across.Also,the rooms were huge and luxurious and the location was very handy to the Old Quarter .
The staff were so helpful,especially Joe the tour organiser,who helped us enjoy Vietnam stress free.We didn't have any worries.Nothing was too much trouble for Joe and he did everything with a smile.
Catherine ,Nancy,Ritchie ,Henry and Kenny were awesome and made us feel very welcome.In fact every time we would return to the Thaison,it felt like coming home to our family.
I have never been at such a friendly, happy yet very professional hotel as the Thaison

  • Stayed: November 2013, traveled as a couple
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Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

We visit Hanoi very often and this is the 4th time return this nice city. Thaison Grand Hotel and Thaison Palace Hotel are always our choice for my family. Nothing faults this hotel and we could say with the price we paid Thaison Palace Hotel is the best of all best hotels in Hanoi now for sure. Trust me!

  • Stayed: January 2014, traveled as a couple
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Thank sandurat1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

The hotel room is so clean, with comfortable beds, bathroom with nice shower, services run through inside hotel with attentive and friendly staff. Specially, the owner of hotel Mr Kenny is so funny. The location is excellent, just within a few minutes walking distance of all attractions in the Old Quarter. On our recently visit back Hanoi, we were group of 3, my sister, brother-in-law and me, stayed in 4 different hotels in Hanoi and this was by far the best one. The best thing, location right in the Old Quarter and just 5 minutes walking to the lake. Lovely and highly recommend!

  • Stayed: January 2014, traveled with family
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Thank Yanisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thaison Palace Hotel

Address: No 9, Hang Voi Str, Old- Quarter, Hoan Kiem Dist, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 662 B&Bs / Inns in Hanoi
Price Range: $25 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thaison Palace Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
Offering our guests the convenience of personalized services, Thaison Palace Hotel is rated as one of the best 3.5 Star hotels in Hanoi to accommodate you with the comforts and luxuries as of a 3 star boutique hotel at an affordable price. With classical and luxury architecture Thaison Palace Hotel will surely impress even the most discerning travelers; guests can enjoy a variety of high-standard rooms and facilities to suit any business trip or holiday goer. 22 Modern designated and well-appointed spacious guest rooms including suites with different colors scheme. Touch of Three-star luxury with warmth and courtesy service enclosed business and leisure facility the traveler could expect. Room Facilities & Hotel Services: King size or Twin beds Private bathroom with shower/bathtub In-room safe box Remote control air-conditioning Satellite television WIFI Internet access for free IDD telephone Mini bar Hair dryer 24-hour room service Coffee & tea making facilities 2 complimentary bottles of mineral water, coffee & tea Welcome drinks upon check in A restaurant with Daily breakfast Buffet Breakfast included in room rate Laundry service Daily room service 24 hour reception and security With a lift (elevator) Personal Computer with LCD monitor and internet cable in rooms Travel agency with competitive price Car and motorbike rental Money exchange Airline and train ticketing service Visa services Airport transfers by private car Respectfully, your stay will be more enjoyable and memorable at Thaison Palace Hotel. We are young, well-educated, experienced and professional team, who always listen and try to answer all of your questions by our knowledge and experience. 100% Lower price guaranteed for DIRECT BOOKING with us! Stay at Thaison Palace Hotel, you are at your right hand! Thaison Palace Hotel Hanoi A Boutique 3.5 Star Hotel in Hanoi Old- Quarter Add: No. 7+ 9 Hang Voi St, Hoan Kiem Dist, Hanoi, Vietnam ... more   less 
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