We stayed at STARS hotel after reading the good reviews posted here, but we were in for a rude shock. The rooms had cockroaches and we were told the room that we booked was unavailable even though we confirmed the booking via the internet. What's worst, when we got the room with balcony the next day, we were told that we would be charged US$20 if we stayed more than 3 nights (which we did) and they did not honor it when we checked out. The lady staff, Hung, started crying and slamming her books and shouted at us, screaming loudly and it was so baffling! I thought we were the ones who were ripped off here and there she was crying instead. All in all, a nightmare.
- Official Description (provided by the hotel):
- Located in center of the Old Quarter, Stars Hotel offers cosy and comfortable rooms with free Wi-Fi access. It provides a complimentary breakfast daily from 7.30am to 10 am and room service on request. The air-conditioned rooms are bright and feature wooden flooring. They are fitted with a flat-screen TV, a fridge and a safe. Private bathrooms come with a bathtub, hot/cold shower facilities and free toiletries. Hotel Stars operates a 24-hour front desk that can assist with laundry,luggage storage and ticketing services. Car/bicycle rentals and airport transfer can also be arranged at additional charges. Stars Hotel is a 5-minute walk from Dong Xuan Market and night market, a 5-minute walk from Hoan Kiem Lake and a 20-minute walk to Ho Chi Minh mausoleum and Van Mieu Quoc Tu Giam - The Temple of Literature. Noi Bai. It takes 15 minutes to reach the Hanoi Train Station, bus station and Opera House by foot .Noi Bai International Airport is a 40-minute drive away with pick up services Hoan Kiem is a great choice for travelers interested in street food, museums andfriendly people. ... more less
- Reservation Options:
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