We had to find a room quickly in a pinch after issues with a reservation at another hotel in Hanoi. The Hong Ngoc on Hang Bac street (there are I think five sister properties with the same name) had a room available, so we took it sight unseen. Check in was easy and friendly, especially after the drama we'd had moving hotels at the other place. The room was ready on short notice and the place had an elevator which was a nice upgrade from where we were coming from. Our room was on the fifth floor, just high enough to take you slightly away from the honking mayhem of hanoi. The room was clean and airconditioned. The bathroom was basic but spotless. The only issue really at check-in was that the room did smell like some chain smoker had been in it recently. We had a scented candle that we'd bought earlier in the trip, and that resolved the issue. There was one strange thing housekeeping does: they don't fully make the beds. Just leave the sheet and blanket folded on top of the bed. At least the sheets were clean and worked just fine when laid out on the bed! As previous reviewers have mentioned, you do have to ask the hotel to turn the power on for your AC if you come back during the day, as they do shut it off for power conservation. They are completely willing to turn it for you, however. In fact we found the front desk to be charming and helpful throughout our stay. The breakfast did leave something to be desired (buffet with food sitting around all morning), so we later opted to skip it and go grab a cheap bite at a little restaurant down the block that was really good. The hotel's location is perfect for visiting Hanoi. You're right in the old quarter, on a busy well lit street at night. It's just a short five minute walk to the lake from there. It was easy to find moto-taxis and cyclos to get around anywhere you wanted to be. The elevator was much loved since we'd go back to the room often to recharge the batteries. The hotel was also fair with us when we told them we'd be checking out overnight. Even though we had the night reserved and were expecting to pay for it, they did offer us a reduced rate if we checked out at 6pm. We thanked them for the offer, but chose to keep our room late so we could shower before the transpacific flight home. They arranged a car to the airport which was smooth and easy. This hotel was clean, friendly and very well located. It's a great option for exploring Hanoi. I recommend it.
- Official Description (provided by the hotel):
- Inspired by the French protectorate, Hong Ngoc Annam is named after the central territory of Vietnam during the 19th century. Our boutique hotel is situated on ‘Hang Bac - Silver Street’- the busiest and the most famous old street in Hanoi. Dated from the 13th century, this place was famous as a silver ingot factory under the reign of King Le Thanh Tong. Nowadays, experienced craftsmen are still hand-making varieties of jewelry such as ear-rings, bracelets, rings, gold chains for the local market. ... more less
- Also Known As:
- Hong Ngoc 3 Hanoi