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Traveler rating
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All reviews old quarter hang manh great hotel excellent location within walking distance short walk to the lake upgraded to a suite nice bathroom the hotel is clean hoan kiem lake recommend this hotel halong bay buffet breakfast hotel is located vietnamese food stayed here for nights the hustle and bustle
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Reviewed September 3, 2019 via mobile

Amazing stay in Hong Ngoc Dynastie Hotel in Hanoi. After checking into a Airbnb house in old quarter, we were appalled with the condition of the house. My friends and I immediately moved out and checked into Hong Ngoc Dynastie Hotel for our stay from 23rd August through 31st August. It was a fabulous stay. Can’t say enough for the service of all the staff especially Hannah, Lum and Duke who manned the front desk. They helped us with everything from booking for spa, changing our appointments, getting a Grab, walking us to the spa, making special arrangement to have champagne served at the spa etc etc.
We stayed in suites and it was very spacious and clean and there were fresh fruits everyday.
The breakfast was phenomenal and dining service was exceptional.
Last but not least, Mr Harrison leading this team of staff had showed so much willingness to help and friendliness. The smile on everyone’s face just set a great very positive tone to our vacation every single day!
Their expertise in the service industry excels a lot of other hotels we stayed in. Well done, Hanoi!
I already have recommended my friends who will be visiting to stay in Hong Ngoc Dynastie Hotel.

Thank you to everyone in this hotel who helped made our vacation so memorable and comfortable!

Julie Wong

Date of stay: August 2019
Trip type: Traveled with friends
Thank JulieSWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hongngochotelgroups, Sales Executive of Hong Ngoc Hotels at Hong Ngoc Dynastie Hotel, responded to this reviewResponded 2 weeks ago

Dear JulieSWong,

What a pleasure to read your review ! We are delighted to know that you loved your stay at Hong Ngoc Dynastie hotel !

I have shared all of these words to our team and they are very touched

We hope we will have the pleasure to welcome you back soon

My Best Regards
Ms Dao Thi Thuong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2019

Check in was fast and efficient. Front desk was friendly and helpful with recommendations of restaurants around the old town. Breakfast spread is very good and changes daily and the restaurant serves good authentic Vietnamese cuisine.
The hotel is clean and well maintained, room is comfortable and clean
As the hotel do not have a business center and i needed some documents to be scan and printed, Hotel Manager Mr Thang was very helpful to arrange those documents scan and printed in colour copy.

Date of stay: August 2019
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank SMT313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hongngochotelgroups, Sales Executive of Hong Ngoc Hotels at Hong Ngoc Dynastie Hotel, responded to this reviewResponded 2 weeks ago

Dear SMT313,

Thank you for your kind words

Your satisfaction is a big gift for us and it is delighted to know that you have had a good stay with us.

We are all pleased to host you again next time

In the meantime, we wish you a very nice week.

Sincerely,

Ms Dao Thi Thuong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2019 via mobile

This was the perfect place, absolutely no complaints
Friendly and very helpful staff. Great accommodations. Breakfast was perfect every day with many selections - delicious noodle soup! Perfectly located. Once again great staff - we were very sad to leave, feels like home.
Thank you!

Date of stay: August 2019
Trip type: Traveled with friends
Thank solh321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hongngochotelgroups, Sales Executive of Hong Ngoc Hotels at Hong Ngoc Dynastie Hotel, responded to this reviewResponded 2 weeks ago

Dear solh321,

Thank you so much for such a nice feedback.

It is always a great pleasure for our team to hear that our job was appreciated by our guests.

We would be thrilled to welcome you again in Hanoi for your next visit


Warmest regards
Ms Dao Thi Thuong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2019 via mobile

Amazing room with balcony!!
Clean and comfortable
Staff is excellent
Especially Hanna, Lum and Duke
We will definitely stay here again next time and recommend this place to anyone coming to Hanoi!!
Thank you so much for hosting us

Date of stay: August 2019
Trip type: Traveled with friends
Thank trixiedoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hongngochotelgroups, Sales Executive of Hong Ngoc Hotels at Hong Ngoc Dynastie Hotel, responded to this reviewResponded 2 weeks ago

Dear Trixiedoon,

Thank you very much for your great review after your stay

It is delighted to hear that you enjoyed your experience at Hong Ngoc Dynastie hotel

I have shared your kind words to our staffs especially Hanna, Linh and Duc and they are all very happy

We genuinly hope to see you again soon in hotel

My best regards
Ms Dao Thi Thuong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2019 via mobile

We got the big room with city view and was very quiet and well blocked for noise. The hotel is modern with colonial style, nice bathroom, great staff and very good buffet. I was in other centric hotel, but this is amazing for the value and will come back because its perfect in all ways. Super recommended!!

Date of stay: August 2019
Trip type: Traveled as a couple
Thank tuttasara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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