I am travelling in Vietnam for business and was due to arrive in Hanoi by train from Danang at 5:00 a.m. Since hotels in the city are rather fully booked right now I had my translator phone ahead, book a room and give my credit card number (in my presence). I was told that I would have to pay for the previous night to which I agreed.
We arrived at the Lucky at around 6:00 after a night on the train to find the shutters down, but rang the bell and were finally let in, only to be told that the previous occupant had decided to stay on but that they had arranged a better room for me at Lucky 2. We trudged the 100 or so meters to Lucky 2 only to be told that no, there was no room available. It had been given away. So here we were standing on the sidewalk at 6:30 a.m. after an 18 hr train ride!!! Fortunately I had my mobile phone and my Vietnamese translator was still with me so we phoned around to a few hotels I know and ultimately (not without a lot of trouble found a room for one night).
This was bad enough for me. I know Hanoi, had a translator and had my mobile. What would the average tourist or traveller have done, standing alone on the street in the early morning with not even a cyclo in sight, never mind a taxi, and not knowing where to go in any event?
Please post this review. I do not want anyone to find themselves in the same situation.
- Official Description (provided by the hotel):
- Welcome to Lucky Hotel!Lucky Hotel have opended since 1993 and the one of oldest hotel brand in Hanoi Old and is a recently renovated and well-maintained three – star hotel at 12 Hang Trong Street.With it's great location in the heart of the Old Quarter in Hanoi, guests can easily access the famous Hoan Kiem Lake, Water Puppet theatre, Dong Xuan market........ in just a minute. This delightful hotel comprises 20 spacious and cosy guestrooms, all 20 rooms with windows can open or large balcony offering panoramic city view. All rooms and suites are pleasantly designed in Vietnamese classic and luxury style with artistry wooden furniture and original art crafts which give guests a real touch to Vietnamese ancient royal life. Especially, all the rooms feature windows and private marble bathrooms and our suites have private balconies or large windows offering panoramic views of Hanoi ancient city. ... more less
- Reservation Options:
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