Booked this hotel thought TRIPADVISOR and when we arrived there after a 20h trip, we found that our hotel was closed. No one neither from TRIPADVISOR nor the hotel informed us before our arrival. Besides that, we spent 150€ in phone calls with TRIPADVISOR in order to get a room for that night. Obviously, the do not enven anwer our mails to get that amonut refounded.
I do not recommend TRIPADVISOR at all, they just don´t care about people like us that trusted them.
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- Also Known As:
- Phuc Loi Hanoi