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“Great Hotel and Service, going back for more!”

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Splendid Star Boutique Hotel
Ranked #54 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed July 14, 2014

Situated in the older part of Hanoi, Splendid Star is an aptly named Hotel. Great service, great location and very comfortable rooms. I'll be returning to this proerty again and again. The hotel is also within easy walking distance to Hoan Kiem lake, Beautiful!

  • Stayed: April 2014, traveled solo
    • Location
    • Sleep Quality
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1  Thank Michae H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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405 - 411 of 710 reviews

Reviewed July 10, 2014

Stayed here in July 2014 with my wife and two grown up kids. The service was very friendly and the hotel is situated right in the centre of the old quarter within walking distance of most attractions. You do take your life in your hands with the traffic though! Simon in particular was brilliant. He went out of his way to go out on his scooter to book a show for me. All I asked was if he could do it by phone but insisted on doing it in person. It is the only time in many years of trvelling that a member of hotel staff has hugged me goodbye! !! There was a water leek in our kidsroom, defective aircon unit. We went out for the day and the staff had moved them to another room with the minimum of fuss. All in all really enjoyed our stay.

Room Tip: In the old quarter all the housing is very cramped so there will be some noise but all the windows a...
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  • Stayed: July 2014, traveled with family
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1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2014

It was a nice experience to stay at this small hotel in a good location in Hanoi. All the staff are nice & friendly and Daisy & Simon were very helpful. The room was quite spacious and very clean. Good value and recommended.

  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
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Thank POBox202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2014

Can not fault this hotel. Excellent service. Rooms well appointed. Right in the heart of the old quarter without being next to backpackers. We stayed for 1week and would stay again. Great staff team. Thanks for such a pleasant stay in hanoi.

  • Stayed: June 2014, traveled as a couple
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Thank coconutbounty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2014 via mobile

I chose this hotel based on the reviews of other users. We has 2 rooms - one on the 2nd floor and one on the 3rd floor. The positives were evident such as location, breakfast and very friendly staff. For my family, with 3 children under 10, it was not the easiest set-up. Also, watch the expiry dates for the mini bar food!

Stayed: May 2014
1  Thank mphtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2014

My fiance and I had been traveling around Vietnam for the last two weeks with a group and this was the first hotel we stayed in on our own. It was an amazing experience! From the beautiful room to the first rate customer service--we couldn't have asked for more! They immediately wanted to help us find things to do in Hanoi and offered us tours that sounded wonderful. They seemed genuinely interested in our enjoyment of the city and surroundings but completely understood when we said we just wanted to relax and hang out. The included breakfasts we had were also wonderful. You order from a menu and they bring out anything you want, including delicious drinks! They are also in a great location, just off a main street so it's not too busy. Lots of things to see within walking distance. Finally a soft bed!

Room Tip: We stayed in the "honeymoon suite" which included one large bed. Although it faced the str...
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  • Stayed: June 2014, traveled as a couple
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Thank Allison G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2014

Staid here twice for one night each (in between Halong Bay) on a trip through SE Asia with my wife. What a steal, what a convenient location in the old town, what friendly service and what a charming room. We really enjoyed our stay here and wish we could have hung out there longer. We could store our luggage for one day between our stays with no problem. Breakfast was excellent. Absolutely to be recommended!

  • Stayed: January 2014, traveled as a couple
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Thank kingsimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Splendid Star Boutique Hotel

Address: No 19 Au Trieu st, Hoan Kiem dist, Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #54 of 600 Hotels in Hanoi
Price Range: $37 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Splendid Star Boutique Hotel 3.5*
Number of rooms: 6
Official Description (provided by the hotel):
Splendid Star Boutique hotel is where the visitors can stay when they are in Hanoi. It is designed in a modern mixed with classic style, with the motto of golden service, our hotel will certainly bring the tourists the most enjoyable experience.Please come and feel. Your every need and comfort will be cared by our well trained and long experienced staff. ... more   less 
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