There are many places to stay in Hanoi, but I'm grateful I found Daisy and the SS Boutique. The rooms are incredibly comfortable, the breakfast is great and more than you can eat as you can choose anything you want as much as you want. The location is close to the Cathedral, and I found it super convenient and a great marker when I got lost.
What made my stay stand out was the staff. Before I left for my trip, I started communication with Daisy and other hotels about bookings for tours. Daisy stood out by always responding promptly, answering all my questions and being very honest about expectations. Her prices were also cheaper than the other quotes. I stayed at their hotel, and every need was promptly taken care of. I even came back sick from Halong Bay with a terrible cold, and Daisy took me to the pharmacy for medicine. She also took me to a shop to look for a jacket prior to the trip. It was like having my own Girl Friday.
Simon was another member of the staff who stood out. Always concerned about my comfort, he asked me if I needed anything, tea or whatever, every time he saw me. Both of them very personal and friendly, and they always greeted me joyfully.
Always attentive, enthusiastic to help and clearly enjoying their interactions with tourists, why look anywhere else? Just stay here.
- Official Description (provided by the hotel):
- Splendid Star Boutique hotel is where the visitors can stay when they are in Hanoi. It is designed in a modern mixed with classic style, with the motto of golden service, our hotel will certainly bring the tourists the most enjoyable experience.Please come and feel. Your every need and comfort will be cared by our well trained and long experienced staff. ... more less
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