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“A splendid hotel indeed”

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Splendid Star Boutique Hotel
Ranked #53 of 591 Hotels in Hanoi
Certificate of Excellence
Sibiu, Romania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A splendid hotel indeed”
Reviewed October 22, 2013

We were very impressed by this hotel when were in Hanoi! We initially chose this place because it had some really good prices, but we really didn`t expect to get so much in return for the money we spent. The room we had was huge, and it had an extremely comfortable bed. The decorations here were also great, very classy and luxurious, and the overall service was absolutely perfect. I personally really liked the fact that it had shuttle bus service because it was very useful. Our trip here was amazing, and our stay at Splendid Star Boutique Hotel definitely made it even better!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ramiro2Ck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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676 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 21, 2013

The location is very good right in the center. The rooms are amazing. We actually stayed just one night (I wish we would stay longer) but when we came back from the Halong bay cruise they we could leave our luggage with them and they helped us to go to the night train to Sapa. And also when we came back from Sapa with the night train and we had the whole day in Hanoi we could leave our luggage in the hotel. Plus the breakfast was amazing. I really wish I could stay there again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank martinavelec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Brighton, United Kingdom
Level 4 Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 20, 2013

I stayed here on the 26th-28th July, the staff were amazing especially mien and daisy thank you!, they are so kind and helpful they couldn't do more for you.
It's was my first time in Hanoi and my first time away from home, the staff helped my get a SIM card and credit. My friend who I went traveling with is a vegan and the staff were really understand able about this and providing her with what they had she could eat, our rooms were amazing too, we was upgraded as it had only just opened the view are not the best but still the room had internet access in all the rooms, safes and air con.

Room Tip: No good views in any rooms, but brilliant
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tab459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 19, 2013 via mobile

My sister and I stayed here for 2 nights. The service was excellent and staff was very helpful, in particular Kelly, Daisy, Mien and Simon!! They made me feel like I was at home. We booked a deluxe twin room and was very spacious and clean. I would highly recommend this hotel to anyone who visits Hanoi, its located in the Old quarter, excellent location.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ReneeeA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 4 Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 18, 2013

This a good little hotel in a good location for exploring Hanoi. The staff are very friendly, professional and proud to work at the hotel. Daisy helped us to arrange an excellent Halong Bay river cruise as well as train tickets south. Breakfast is fresh with a good variety.

We were fortunate to stay in a suite during both stays at the hotel and the rooms were excellent.

One tip is to change your money elsewhere as the rate isn't favourable. You are charged in USD and the conversion to Dong wasn't competitive.

One humorous observation is that the furniture, in particular in the breakfast / dining area looked like it had been won from an auction from one of Katie Price's weddings.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrphil85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed October 15, 2013

I stayed here for a short business trip. To sum it up - perfect! If you are looking for a very personal, clean and safe stay and great value in the heart of Hanoi's old quarter you can't beat it. The service is exceptional, far better than most high-end hotel chains, even arranging airport pick-ups at a competitive rate. The staff are impeccable and from initial contact Daisy was an excellent help. The rooms are clean and well maintained - though you do have to remember to turn on the hot water heater! Breakfast is fresh and made to order - if busy bit of a squeeze in the dining area but that's part of the charm. The location is perfect, down one of the quieter streets and a very short stroll from St Joseph's Cathedral which serves as a great land-mark for taxis/finding your way back. Hoan Kiem lake is a two minute stroll and a must for an early morning walk or run to see the daily life of Hanoi as it wakes up.
For business there is good WiFi throughout the building - I never had any problems with access or speed, rooms seemed safe and, certainly the one I was staying in, quiet.
In summary, a gem, I would definitely be returning whether for business or pleasure - a great find in the centre of Hanoi!

  • Stayed October 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Dave F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 12, 2013

What a great find, stumbling around looking at reviews and thrilled that we booked at Splendid Star Boutique Hotel. We stayed 2 nights but the staff looked after our belongings while we went to Halong Bay and then Sapa for a further 5days. What delightful staff with Kelly and every other staff member. Daisy organized the trip to Sapa covering every detail.Truly exceptional service with free rooms to have a rest and shower in-between our trips. I would highly recommend this hotel as the rooms were clean, large and attention to detail for your comfort are paramount. Breakfast is plentiful and the location in my opinion was perfect. Thanks Cheryl and Malcolm

Room Tip: We booked the honeymoon suite which was lovely, however we were given free access to standard rooms...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelbourneChez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Splendid Star Boutique Hotel

Property: Splendid Star Boutique Hotel
Address: No 19 Au Trieu st, Hoan Kiem dist, Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #53 of 591 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Splendid Star Boutique Hotel 3.5*
Number of rooms: 6
Official Description (provided by the hotel):
Splendid Star Boutique hotel is where the visitors can stay when they are in Hanoi. It is designed in a modern mixed with classic style, with the motto of golden service, our hotel will certainly bring the tourists the most enjoyable experience.Please come and feel. Your every need and comfort will be cared by our well trained and long experienced staff. ... more   less 
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