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“Professional hospitality”

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Super hotel Hanoi Old Quarter
Ranked #143 of 588 Hotels in Hanoi
Certificate of Excellence
Sydney, Australia
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Professional hospitality”
Reviewed July 11, 2013

Our family came to Hanoi primarily for business purposes. We booked this hotel for its newly condition and location! During our stay of 2 weeks, the hotel staff has made our stay of 2 weeks quite comfortable, felt just like home especially for our 4 year old daughter, housekeeping service was very efficient and clean. Breakfast was good, staff was very helpful with recommendation of near by restaurants and also arranged our trip to Halong Bay, such a amazing 2 night cruise experience.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ViviER_OZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Super hotel Hanoi Old Quarter, responded to this review, July 22, 2013
Dear ViviER_OZ

We are absolutely ecstatic to read such wonderful comments and I would like to express the deepest thanks on behalf of each and every member of our team! We are so thankful for your stay and especially for all off the kind words you had for us here. Your experience is indeed our goal as an end result and I know that the entire staff will love to read your review after I post it in the staff notice board. Again, thank you so much for everything and we really hope to welcome you back someday soon!

Yours sincerely
Nicholas Chin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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195 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
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Additional Information about Super hotel Hanoi Old Quarter

Property: Super hotel Hanoi Old Quarter
Address: 3A Phan Dinh Phung Street, Hoan Kiem District | Hanoi Old Quarter, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #143 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Super hotel Hanoi Old Quarter 3*
Number of rooms: 46
Official Description (provided by the hotel):
Strategically located in Hanoi and very close with a lot of famous destination, operating a 24-hour front desk with 3 kinds of languages: Vietnamese, Japanese, English. The hotel is just 10 minutes from Old Quarter while Hoan Kiem Lake and Water puppet theatre are within 12 minutes away. Super Hotel Hanoi Old Quarter is situated conveniently within a 5-minute walk to Hang Dau Tower, Cua Bac Church and Dong Xuan Market Noi Bai International Airport is accessible with 25 minutes by driver. Super Hotel Hanoi Old Quarter is the great choose for Business guest, Passing Chuong Duong bridge you will be easy to go to Thang Long Industry (25 minutes) Vinh Tuy Industry (10 minutes), Quang Minh Intrustry (40 minutes), Tien Son Industry (40 minutes) and Vietnam - Singapore Industry (35 minutes) by driver . Super Hotel Hanoi Old Quarter offers modern and comfortable accommodation with free WiFi access in all area of our hotel. Guests may use our free laundry service on 7th floor, free city map and choose our pillow collection which creative and transference from Japan. Our friendly staff always is on your service to assist with bicycle/car rentals and tour arrangements. Airport transfers and shuttle services can also be provided at a surcharge. Our model furnished, air-conditioned rooms come with parquet flooring, a wardrobe, clothes rack, in-room safe and a flat-screen TV with 47 cable channels. Minibar and ironing facilities are also included. Offering shower facility, en suite bathroom also has slippers and hairdryer. The in-house Na No Hana Japanese restaurant serves international buffet breakfast from 6:00 to 9:30am and Japanese cuisine between 11:00 to 23:00 daily. Super Hotel Hanoi Old Quarter is a great choice for leisure travellers, business guest! ... more   less 
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