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“Great, great, great hotel” 5 of 5 bubbles
Review of Maison d'Orient

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Maison d'Orient
Ranked #45 of 578 Hotels in Hanoi
Certificate of Excellence
Hong Kong
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great, great, great hotel”
5 of 5 bubbles Reviewed November 21, 2013

Amazing hotel with lovely staff just a short walk from the Cathedral. I would highly recommend this boutique hotel to travelers who want to stay in the old quarter. It is easily the best hotel I've stayed at in Hanoi. The hotel can arrange taxis to pick up and drop off at Hanoi Airport, and the room rate includes a delicious breakfast. I would definitely stay there again.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KagTok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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329 reviews from our community

Traveler rating
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    8
    2
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Australia
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

Located down a lane way in the Old Quarter (Backpacker area) of Hanoi is the Maison D'Orient Hotel. While the hotel is fine (compact, but comfortable rooms, good service and a great location), this hotel is the office of Orient Bridge Travel service. Orient Bridge (managed by Phoung) is a terrific service that I have no hesitation in recommending. All correspondence leading up to our arrival in Hanoi was handled promptly and efficiently. OBT organised everything from airport transfer, to tours, provided a great guide (Nam) and displayed excellent hospitality in taking us to lunch in Phoung's family restaurant in the French Quarter. All service was at a very reasonable price and nothing seemed to much trouble. Tours are organised for the convenience and comfort of clients (e.g. visiting attractions when tourist crowds are at a minimum). We were a group of four Australians visiting the north of Vietnam for the first time.

Wherever our next trip and adventures are, I can only hope I find a business as efficient and knowledgeable of the local area as Orient Bridge Travel.

Room Tip: If planning a Ha Long Bay trip I believe 2 days/1 night is plenty. Once you have seen one karst, you...
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  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hien26Maison, General Manager at Maison d'Orient, responded to this review, November 21, 2013
First of all, on behalf of Maison d'Orient Hotel's team, I would like to thank you for your valuable time in leaving a comment for the Maison d'Orient Hotel. It was our pleasure to welcome you in our Hotel during your trip with the Oriental Bridge Travel Company, which is having their represent office in our Hotel. Your very nice and generous feedback to their Company, I will surely notice them and pass your feedback to them. I do think they will be very happy to know that you were happy with their services.
On the other hand, I do hope the services from our Hotel, the Maison d'Orient Company, also pleased you and gave you a feeling of a cozy little hotel....
Once again, thank you so much for spending some time with us and also thanks to the Oriental Bridge Travel, who believe in our services to recommend their guests staying with us. We do hope to welcoming you again in the coming time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Osaka, Japan
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed November 8, 2013

フランスのシャープモダンな雰囲気がベトナムのノスタルジックな雰囲気に融合したプチホテル。

立地:周辺はハノイ市民のリアルな生活が感じられて面白い。外国人向けレストラン、旅行社などもすぐ近くにあります。大通りから小道に入り、最後にもう一度小道に入ったほとんど突き当りにあり、最初はすこし戸惑うかもしれません(最後の小道に入るところに看板はなく、奥を覗いてもホテルの看板が見えにくいので)。大教会から徒歩2分、ホアンキエム湖から徒歩5分です。ホテルまで車、
部屋:シナモンとレモングラス泊。どちらも窓は小さいですが、白い壁とシンプルな家具のおかげで閉塞感はありません。部屋・バスルームともに清潔でおしゃれ。必要なアメニティも揃ってます。
スタッフ:予約担当の女性、レセプショニスト全員とてもスマートで柔らかいです。個人的なリクエストも受け付けてくれました。

This is a French Modern and Vietnamese nostalgic petit hotel.

Location:You can see real Hanoian life around hotel, there are a lot of restaurants and travel agency.To get to the hotel, you take an alley from Ly quoq su Road, then you have to go on smaller allay one more time. The holel at the almost end of the allay, for the first time this location looks a little bit tricky, because it is not easy to find hotel from address and you cant fine their sighboard from the corner of the alley. 2 min-walk from Cathedral, 5min-walk from Hoan kiem lake.
Rooms:I stayed in Cinnamon and Lemongrass.Those rooms both have small window only but white walls and simply cozy furniture make the room open.Room itself, bathroom are very clean.
All necessary amenitiese are prepared.
Staffs:Reservation women[ Thu Hien ], all receptionists are very smart and kind. They welcomed my selfish requets.

  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tomo0227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 16, 2013

Maison d'Orient is a charming hotel tucked away on a quiet street by the Cathedral in Hanoi's Old Quarter. We had a wonderful stay at the Maison and looked forward to coming "home" every day. The staff are very friendly, helpful and just plain lovely; the rooms clean, spacious and elegantly decorated in classic hanoian style. Great value and yummy breakfasts, too!

Maison is a quiet oasis, just steps away from the hustle and bustle of hanoi's busy streets. We thoroughly enjoyed our stay and will definitely stay there again the next time we're in the neighbourhood.

Room Tip: Anything on the 5th floor is best!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ilovelunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 11, 2013

My family and 15 of our closest friends chose Maison D'Orient in Hanoi based on a recommendation and we all agreed we'd would come back in a heart beat.

If you're looking for a super luxury hotel in Hanoi where everything is immaculate to the point of lacking character, Maison isn't for you. But if you are interested in seeing more local life around you and staying in a local hotel that is beautifully designed, comfortable, convenient, safe and reasonably priced, Maison is the perfect choice. It is located right in the heart of the bustling old quarter, a mere 2 minute walk to the cathedral. The area is abundant with good restaurants, street food and shopping. But by no means is the hotel noisy. Once you enter its cul-de-sac location, the noise from the street simply vanishes.

The rooms are beautifully designed with lots of great local decor, fully equipped and perfectly clean. Some of them provide fantastic view of the old quarter (picture). Being a small hotel, not everything is perfect and not all the rooms are the same but they are all kept to a high standard. The doubles are generally very spacious, some rooms can accommodate a family up to 4 adults and 2 children.

The breakfast is good with a variety of continental choices and hot local options. For the entire 5 nights we stayed there, I don't think any of us felt the need to go out for breakfast.

The staff is brilliant. They were courteous, friendly, spoke good English (and some French I assume) and extremely helpful to each of my 15 guests. They booked us cars to and from the airport, taxis to get around town and gave us great local restaurant recommendations. They were always quick in responding to any requests and even helped to book local tours for us. This is a great testament to the very hands-on owner/manager of the hotel, whom I got to know after staying here. Hien is a delight to work with and is a great example of customer care to her staff.

I cannot thank Maison enough for making our stay such a lovely, smooth-sailing experience. I would get that some travellers like staying at luxury places, but to really know Hanoi you need to stay at somewhere like Maison. You will be supporting a great local business and will have the true hanoian experience. Thank you Maison D'Orient!

Room Tip: Choose a room with a balcony for a lovely local view of the old quarter in Hanoi.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chelseathu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 2, 2013

I stayed my 5 first nights in Vietnam at Maison d'Orient, and would go back there without any hesitation:
-the whole staff is very nice and welcoming
-the hotel is beautifully designed, comfortable, and rooms are fully equipped and perfectly clean
-the location is very central, with easy access to the whole Old Town area, but without any compromise about tranquility as you have to go through a little alley to find it
I strongly recommend Maison d'Orient, and encourage its staff to carry this way ! :)

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Guilhem R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level Contributor
103 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed September 1, 2013

Good place to stay at a fabulous location: everything in the old quarter at your doorstep, but due to the convenient alley that it is located in, it is absolutely quiet once you are inside. Nice restaurants and several sights close by. Do take the card of the hotel, as taxi drivers will not know where to find it.
Loved to room design. Our Star Anise room was spacious and comfortable. Bed was a bit hard, but this is an issue thoughout Vietnam. As aircon does not quite reach the bathroom, this area gets piping hot during the day. Good shower, decent breakfast, good wifi. Recommended.

Room Tip: There is a Star Anise room on the 3rd floor and one on the 2nd. Opt for the latter, as it involves l...
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Anne-Marijke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maison d'Orient

Property: Maison d'Orient
Address: 26 Ngo Huyen | Hang Trong, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Children Activities (Kid / Family Friendly) Room Service Airport Transportation
Hotel Style:
Ranked #45 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Maison d'Orient 2.5*
Number of rooms: 12
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