Had a nice stay here. I was staying on the First Floor and that can be noisy! I Could hear the phone ring from the reception but at night they switch the sound off (or nobody called). You can also hear people at breakfast talking.
For me this was no problem, so I did not complain about it.
Just mentioning it, if you stay here, and I would recommand it! , keep it in mind. You can ask for a room on a higher floor. There is a lift!
The service was great! Friendly, Nice breakfast, helpful with tours. They're not pushing you to book a tour.
I booked a 1 day halong Bay tour with them and it was perfect. Max 25 on the boat.
If you're looping for a Nice hotel in the old quarter, I would stay here.
- Official Description (provided by the hotel):
- With 26 en-suite exclusive guest rooms, the Hanoi Serendipity Hotel offers cosmopolitan elegance and comfort to suit all needs from business to family, to leisure and adventure. Enter a world that is complete in every way. Be looked after by a dedicated and professional team who will be delighted to make your stay in Hanoi, and Vietnam, a truly unforgettable and special one. ... more less
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