We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hanoi Serendipity Hotel
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Great 4.5/5
    View Hotel
    Excellent 5/5
    Certificate of Excellence
    • Free Wifi
    • Breakfast included
    View Hotel
    Excellent 5/5
    Certificate of Excellence
    • Free Wifi
    • Breakfast included
    View Hotel
    Excellent 5/5
    Certificate of Excellence
    • Free Wifi
    • Breakfast included
    View Hotel
    Excellent 5/5
    • Free Wifi
    • Breakfast included
    Luxury Hotel(Hanoi)
    View Hotel
    Excellent 5/5
    Certificate of Excellence
    • Free Wifi
    • Breakfast included
    View Hotel
    Great 4.5/5
    Certificate of Excellence
    • Free Wifi
    • Breakfast included
    View Hotel
    Good 3.5/5
    • Free Wifi
    • Restaurant
    View Hotel
    Very Good 4/5
    • Free Wifi
    • Restaurant
    View Hotel
    Very Good 4/5
    • Free Wifi
    • Breakfast included
    Reviews (282)
    Filter reviews
    282 results
    Traveler rating
    212
    64
    3
    2
    1
    Traveler type
    Time of year
    LanguageAll languages
    More languages
    212
    64
    3
    2
    1
    Show reviews that mention
    All reviewshalong baybanana pancakesold quartermadame hientrain stationsister hotelquiet streetclean bathroomstaff was very friendly and helpfulstayed nightsthe hotel staffenjoyed our stayhot waterair conrecommend this hotelbreakfast includedgreat place to stay
    FilterAll languages
    Updating list...
    196 - 201 of 282 reviews
    Reviewed March 6, 2014 via mobile

    Really overwhelmed by the warmth and hospitality shown to me by the staff at serendipity. A really great find and will be sure to return. Great trip recommendation to Halong Bay. Rooms are very clean and location is perfect. You're a legend Henry

    Stayed: February 2014, traveled solo
    4  Thank DStretch
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed March 6, 2014

    What makes this place unique is the incredibly helpful staff. Both Henry and Irene were charming. I wasn't feeling well the day I left and was able to stay in the room after chek-out time until my taxi arrived (thank you Irene!). Henry booked all my trips and since my wallet had been stolen and I had to live on emergency cash, I was able to pay everything in one go the day I left. That way, I didn't have the hassle of managing the cash I would need to exchange for every transaction. Conclusion: if it is possible for the Serendipity staff to arrange something (i.e. anything, nearly) for you they will do it.

    • Stayed: February 2014, traveled solo
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    4  Thank solotraveler118
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed February 16, 2014

    Great place, clean and good looking. Breakfast is included, and they'll cook something for you. The staff is incredibly helpful and nice, and their English is solid. They will help you book tours and you can pay through them at the end of your stay.
    I highly recommend it!
    One very small caveat: they charged a banking fee which I didn't quite understand or know about until the very end.. but it was only 3% and everything was so great it felt like nothing at all.

    • Stayed: January 2014, traveled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    5  Thank Corey S
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed February 8, 2014

    Booked this hotel a month ago then a few days before departure was advised to book taxi from airport I e-mailed. Hotel and no problem what so ever taxi was there to meet me Room excellent Staff lovely very pleasant,helpful and informative. also kept our bags whilst we took a trip to Halong Bay Great service.

    Margie

    Stayed: February 2014
    4  Thank Margie195854
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed January 24, 2014

    Serendipity was excellent. The room was quiet and clean. The best was the location. There's great food all around and you're very close to all the sights. The staff goes above and beyond to make your stay as smooth as possible. You can book all your tours right at the lobby with no worries. Henry is extremely helpful and will take care of you.

    • Stayed: January 2014, traveled solo
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    3  Thank MaxRosales
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    View more reviews