We were originally staying at Art Trendy Hotel and wanted to extend another night there but they were booked out. The staff at Art Trendy Hotel recommended that we stay at their sister hotel, which was how we ended up here.
During our stay here, we received the same level of hospitality as we did at Art Trendy Hotel. The staff are really helpful, and went out of their way to help us. My partner wanted a helmet worn by the motorcyclists here for keepsake, but did not know where to find it. We asked one of the staff, Ms Yen, about it at about it the night before we fly out (we had to leave for the airport at 8 am the next morning), and she offered to arrange for someone to get it for us. Sure enough, the helmet was there when we had to leave for the airport.
We booked a deluxe quiet room and the room was nicer, quieter and bigger compared to a similar room at Art Trendy Hotel. Bathroom didn't look as new or well-maintained though. I was told that they refurbished and completed their upgrading work in mid-march 2013. I may be wrong, but my guess is that they probably focused on the rooms but not the bathrooms. The shower worked well at night, but when I took another shower in the morning, there wasn't any hot water. This is certainly an area they should improve on. It wasn't that big a deal for me, but it would certainly annoy other travellers.
That aside, everything else was lovely. We ended our stay with a lovely breakfast (same selection as Art Trendy too).
- Official Description (provided by the hotel):
- Welcome to Hanoi Art Boutique Hotel. Cozy well located in the center of the historic Old Quarter Hanoi,Hanoi Art Boutique Hotel is surrounded by the energy, atmosphere and incredible street food of Hanoi. Indeed, this hotel is within walking distance of the Hoan Kiem Lake and the popular Thang Long Water Puppet Show, St Joseph's Church, Dong Xuan Market , tons of restaurants and about 15 minutes by walking to Ho Chi Minh mausoleum and the Temple of Literature (Van Mieu).With 5 different room types which fully feature 35 well appointed rooms and suites;Hanoi Art Boutique Hotel offers the most convenience to guests by providing standard elevators, Cozy restaurants, complimentary daily breakfast and other great amenities you can expect from a 3 star hotel in the Old Quarter. The modern facilities and amenities for all rooms with air conditioned and in room laptop connecting with wireless, desk, mini-bar and 24 hours room service, nightly turn-down service makes Hanoi Art Boutique Hotel becomes a good choice for couple, twin or families travelers who prefer a quiet place to stay in the hustle of bustle Hanoi Old Quarter.The young friendly and professional team at Hanoi Art Boutique Hotel who have a lot of experience in hospitality field, always listen and try to answer all of your questions, try to give you best things from our knowledge, understanding. We are dedicated to make the guests experience as close to the perfect and beyond and moreover the services comes from our heart will make you feel like a home away from home. ... more less
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