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“Good location but unmemorable”

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Golden Lotus Luxury Hotel
Ranked #132 of 597 Hotels in Hanoi
Reviewed December 5, 2013

There are two Golden Lotus hotels on this street. We stayed at the one designated 'Luxury" and while it may have been, the luxury was only so-so. The well-appointed rooms were slightly cramped, and our window opened to a chaos of rooftop water tanks, crumbling masonry and other ragtag architectural features of Hanoi. The location is excellent. A nice buffet breakfast is served, but the low-ceilinged basement breakfast room is not inviting. The most memorable event was the Communist party propagands broadcast from a truck-mounted loudspeaker that drifted through the open window at 6 a.m. Welcome drinks are juice or softdrinks. If you want a beer or cocktail, "pay more money," as the locals are fond of saying.

Room Tip: Ask for a room with more room.
  • Stayed: November 2013, traveled with friends
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1  Thank mvdljca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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296 - 302 of 412 reviews

Reviewed December 4, 2013

Prices are reasonable for very comfortable rooms, great friendly staff, we (my boyfriend and I) had a great 5-days stay there. You can enjoy some day trips (or more : 3 days if you want to go to Sapa for example)... We went to Halong bay and to the Perfume Pagoda and we were very satisfied of the tour organisation. The hotel is located in the center of Hanoi so it's very convenient, you have everything you need nearby. Just go out and visit ! You're right there. Hope you will enjoy your stay there, I highly recommend this hotel from my experience.

  • Stayed: December 2013, traveled as a couple
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1  Thank Xuan Mai L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

Our experience at the hotel was excellent, from the well organised and friendly airport pick-up until the check-out. Rooms are lovely (in particular the bathroom) and service is exceptional throughout. Location is also very good with only a short walk to the Old Quarter or the lake.

  • Stayed: November 2013, traveled as a couple
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Thank jpl_london_mx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2013

We loved this Hotel..The rooms were lovely, bed quite comfortable, shower was amazing. Staff were extremely friendly and helped us with so many different requests. i.e local restuarants, money exchange, places to go...service at breakfast was great...they insisted they waited on you..nothing was any trouble.

  • Stayed: November 2013, traveled as a couple
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Thank Henley2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2013 via mobile

I'm always impressed by the service that the hotels in Hanoi provide. I stayed in this hotel with a huge tour group. The staff is trying their best to cope and provide the best service they can, especially at breakfast. The bellboys are wonderful in help with the luggage. My favourite is the golden lotus basin in the bathroom. The hotel is near hoan kien lake, where the focal point of the old quarter is. Restaurants & shops are nearby. Only sad thing, my room doesn't have a window.

Stayed: November 2013, traveled with friends
Thank ChrisChee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013 via mobile

This hotel is in the perfect location, right in the heart of the old quarter. The rooms are clean, the breakfast was well sufficient and the staff are really friendly providing helpful advice on the city, tours etc. It was also great to have complementary wireless. Only downside was that I found the rooms a little dark and small but perfectly fine for a short stay.

  • Stayed: November 2013
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1  Thank ajmackie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2013

Overall was great, especially friendly service and staff were very helpful! Food was good and great location to walk around old quarters. Hotel was quick to work with our travel agent when storm Haiyan hits Hanoi and they made quick adjustment to our accommodation and trip with very little hassle on our end. Well done!

  • Stayed: November 2013, traveled with family
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1  Thank aaronlcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Lotus Luxury Hotel

Address: 55 53, Hang Trong Str, Hoan Kiem Dist, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #132 of 597 Hotels in Hanoi
Price Range: $53 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Golden Lotus Luxury Hotel 3.5*
Number of rooms: 53
Official Description (provided by the hotel):
For many years, the Golden Lotus Hotels group has succeeded in offering outstanding value and comfort in the completive Hanoi mild range hotel market. Now we recently opened Golden Lotus Luxury hotel - the new premises continue their record of well managed value of money accommodation for short and long term staysBe proud of most convenient location, newest hotel, well designed, Golden Lotus Luxury hotel wish to offer you professional services and comfortable, modern facilities ... more   less 
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