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“Top place, excellent service” 5 of 5 bubbles
Review of Hanoi Old Town

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Hanoi Old Town
Ranked #13 of 565 Hanoi B&B and Inns
Certificate of Excellence
1 review
“Top place, excellent service”
5 of 5 bubbles Reviewed June 29, 2013

We stayed for a couple of days. There was absolutely nothing to complain about, the rooms are nice and well-equipped. The hotel manager, Anh, arranged literally EVERYTHING for us (tours, taxis etc.) for a reasonable price and was one of the friendliest persons we've met on our whole trip.

Hanoi Old Town is one of the hotels that gives you the feeling of being in good hands.

Definitely good value for your money!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chrisfromawesometown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (98)
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English first
Klang, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

We stayed in Hanoi Old Town Hotel for 3 nights in June 2013. This hotel is situated right in the centre of old quarter and is within walking distance to the central market and the water puppet theatre. Food street is directly across from the hotel. Lots of variety of street food, nice and cheap and clean too. We tasted the best lychee here.
The staff of this hotel is friendly and efficient, especially Anh. She booked for us tours to Halong Bay with one night cruise, full board. Also a day trip to Hua Lou and Tam Coc. We had a fantastic time cycling around the padi field.
We only paid $25 per night with breakfast and free coffee and cold drinks on the house. The room is spacious with air con and attached toilet. There is a small fridge too. I will stay here again in my future trip to Hanoi.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank beetinloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed June 21, 2013

This hotel is a bargain! We paid $12.50 a night and I honestly can't believe the size of our room. The shower was clean and hot and the air con worked fine. The staff, especially Anh, were so lovely and very helpful. They booked our train tickets to Sapa for us at a good price ($35 one way per person). The hotel is situated in the old town, 2 seconds from the night markets and maybe 10 minutes walk from the huge lake in the centre of the city. This place is great for a short stop in the city.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 21, 2013

My wife and I spent 3 nights there and the service was very good. They help us to buy the tickets to the tourist attractions and the bus to travel around Vietnam.
They were always worried about your stay and that is great.
The room was good with some details in the toilet, but ok after all.
Good breakfast.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fmover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
3 reviews
5 of 5 bubbles Reviewed June 20, 2013

My stay at the Hanoi Old Town Hotel could not have been better. The staff was very friendly and helpful throughout. Anh, the manager, was particularly attentive to everything I needed. She provided unparalleled assistance with any request including booking bus trips, reservations for airlines and other hotels, and a ride to the airport that was very competitively priced and comfortable. Without her help I would have likely spent hours more organizing subsequent travel plans and would not have obtained the same excellent results. Anh went the extra mile to provide recommendations and advice that outdid concierges at the best five-star hotels, and she always did it with a smile and a personal touch.

The value of the rooms is also unmatched. The relationship between price and quality is the best I have encountered in my extensive travels. If you are a budget traveler but highly value comfort, cleanliness and service, you cannot beat this hotel.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
5 of 5 bubbles Reviewed June 19, 2013

Room were good and clean. Air conditioning is working fine and the free wifi is good.
My son and daughter enjoy very much during our stay at Hanoi Old Town.
The staffs was very friendly and helpful especially Anh, she is very helpful and friendly.
We will definitely stay at this hotel again when we visit Hanoi again.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CKLim72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

The Team of Luyen , Anh and Kan have proved that I chose the best. It was indeed pleasure to stay in the Hotel Old Town in the heart of the Old Quarter, Hanoi.

I visited Hanoi for 1 week from 10 -16 June on business trip. It was bit difficult for me to find special vegetarian food In Hanoi as many vendors were unable to understand English, but Luyen prepared a sheet of paper providing information in local language and English which was very informative for both me and vendor to understand what I require. It was truly insightful and caring. Anh too was always ready to assist without any hesitation. Thank you very much to both of you

The room where I stayed was on 3rd floor of the hotel which was indeed good with good and clean attached bathroom and shower panel.

It was really a good deal to find this kind of hotels from hotels.com.

Room Tip: Good Street View Rooms on 3rd Floor.
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chintan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Old Town

Property: Hanoi Old Town
Address: 95 Hang Chieu | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 565 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Old Town 3*
Number of rooms: 25
Official Description (provided by the hotel):
Hanoi Old Town is a newly renovated 3 star hotel in the hear of Hanoi's Old Quarter. We are proud to be one of the first hotel owned and run by a westerner in Hanoi's Old Quarter. At Hanoi Old Town hotel, we offer 28 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests’ standard. We also offer the best priced, highest standard tours and travels for Vietnam for all budgets. By taking a little time to stay here with us, you will enjoy amazing and unbelievable experiences never felt before. We ensure to make every effort to accommodate all guests staying here. Book with Hanoi Old Town Hotel today to guarantee a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. ... more   less 
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