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“Answered all my questions...and seamless trip”

Indochina Voyages - Day Tours
Ranked #21 of 508 Outdoor Activities in Hanoi
Certificate of Excellence
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Owner description: Indochina Voyages offers the most cost-saving tours with 24/7 personalized services. All that make you come as a client and leave as a friend, a true friend.
Reviewed November 13, 2012

I had the pleasure of working with Hien and she is absolutely wonder and perfect english both in writing and in space. She amazed me in her patience. I am someone who likes to ask a lot of questions, and I mean a lot. There must have been at least 300 emails between us in the span of just a week. And she answers EVERY questions in detail. Most travel agents will answer only a few and not be detailed. She is knowledgeable and allowed me great flexibility to add, drop or change things. And in addition very well competitively priced.

1  Thank JudieNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 - 172 of 194 reviews

Reviewed November 1, 2012

We planned our trip to Vietnam through indochina Voyages. Every aspect of the planning was easy and pleasant. They accommodated our changes without any problems, and remained professional and helpful throughout, offering advice when asked and never pushing their own ideas. We had to cancel our trip the day before we left, and wrote of our quite substantial deposit as just our bad luck. I did not contact Indochina at all about this but a few weeks after the cancellation we had a note from them saying that they were holding our deposit. And asking what we wanted to do with it. We got almost the entire deposit back. I cannot see where they deducted much, if anything, for the extensive services, including reservations and travel bookings, that they had undertaken. The unexpected return of our money was a pleasant surprise, but far more impressive was the grace, charm and efficiency with which they did everything. When we resume our plans to go to Vietnam, I would not dream of using anyone else.

2  Thank 1marbil23
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Reviewed August 30, 2017
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Thank Ninetta P
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Reviewed October 6, 2016 via mobile
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Thank Eriki1987
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Reviewed September 7, 2016
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1  Thank ststar
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