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“Amazing staff. A Gem in Hanoi.”
Review of Golden Art Hotel

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Golden Art Hotel
Ranked #7 of 626 Hanoi B&B and Inns
Certificate of Excellence
Reviewed January 24, 2013 via mobile

The staff here are excellent, very friendly and really go out of their way to make you feel at home. I had bacon, eggs, toast, coffee, juice, fruit, pastries and one pancake every morning for the included breakfast.

Free wifi and laptops were in room as well as in the dining area. Airport pickup was included. They also helped us arrange transportation and a cooking class for us. I will have fond memories of the people that work here.

  • Stayed: January 2013
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1  Thank greentreez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,101 - 1,107 of 1,407 reviews

Reviewed January 23, 2013

This hotel was probably the best hotel we have stayed in during our trip to Vietnam!

Everything was absolutely spot-on: perfect location, wonderful and tasteful design, extremely attentive and helpful staff, great breakfast, superb tips for activities in and around Hanoi,....the list goes on.

We were highly impressed by the quality of service in this superb hotel! highly recommended!

  • Stayed: January 2013, traveled as a couple
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Thank Maximkoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

Had a fabulous 2-night stay in this pleasing hotel and will return again soon. The cleanliness and quailty of service were of the highest calibre. The breakfast was top notch and really liked the style of the rooms.

  • Stayed: January 2013, traveled as a couple
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3  Thank HanoiMike68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

I cannot praise enough the service that this little modern hotel gave to us during our visit to Hanoi. I have travelled to many places and stayed in many hotels, but the friendly service from the hotel staff was exceptional. They were so friendly, so helpful it was unbelievable. We entered as guests but we left as friends!!
The Art Trendy gave us everything, the rooms so modern and clean, with lap top computers, umbrellas, fresh fruit daily together with drinks. In the evening they would serve us a treat of cake, yoghurt or something similar. The breakfast was exceptional and there was more than you could ever eat. Whatever you required the staff could organise it for you.
If you are in Hanoi and don't mind the hassle, bustle and noise of the old quarter, then this is the place to stay.

Room Tip: All rooms we stayed in were very good, no complaints
  • Stayed: November 2012, traveled with friends
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1  Thank kevspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

The staff at this hotel really made it a really lovely experience from when we first stepped through the door. All the staff were completely charming and most spoke perfect english which really makes a difference when having to deal with things like money and booking taxis.

Our luggage didn't make it to Hanoi with us and we spent the next couple of days on a curise in Halong bay. They called the airport on our behalf and our luggage was waiting for us in our room when we returned. The staff couldn't do enough for you and made an effort to remember our names and follwed up our stay with a personal email.

The breakfast was also exellent and our room was lovely and comfortable too.

  • Stayed: January 2013, traveled as a couple
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Thank Luke_Woodhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2013

The hotel is a cute little place in a quiet little street and the staff were super friendly ,especially with our 1 and half year old daughter.

In fact they were so helpful that once when she fell sick at night,,they helped me find a taxi at 4 in the morning to get to a hospital.

Breakfast was perfect and decent choice and we got a great deal..airport
Pick up & drop was smooth and stress free..

They even have a laptop in each room and even arranged a baby bed

Was more then value for money and we will definitely return back..

Room Tip: Higher rooms are quieter
  • Stayed: December 2012, traveled with family
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2  Thank Nikso11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2013 via mobile

I stayed here for 3 days 2 nights. I booked deluxe with quite room.
The room:
It is pretty spacious with modern design.
And yes, it was quiet.
As the hotel is very new, all of the interior are new and spotless.
The bathroom is also very spacious with nice design.
I really enjoyed the rainshower with customisable temperature.
The complimentary bath gel with lemongrass aroma is also something I really like, as it made me feel like in a spa.

The bed:
Very comfortable. Not too hard, not too soft. The pillows are very fluffy and comfortable.
The hotel provide turn down service, meaning that they will check your room again in the evening, redo your bed, and provides evening snack, which is really nice.

Service:
The staffs are very helpful and attentive. They make an effort to remember every guest by name. They like to greet you and have a little talk with every guest, which is great!

Breakfast:
Superb! Pho in the morning is a must-try menu.

I definitely will stay in Art Trendy hotel
again if I'm back in Hanoi.

  • Stayed: January 2013
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1  Thank OceanBlue_Travelogue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Art Hotel

Address: 6A Hang But Street, Old Quarter | Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Art Trendy Hotel)
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #7 of 626 B&Bs / Inns in Hanoi
Price Range: $33 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Golden Art Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more   less 
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