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“Great Hotel”
Review of Golden Art Hotel

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Golden Art Hotel
Ranked #10 of 671 Hanoi B&B and Inns
Certificate of Excellence
Reviewed December 8, 2012

Stayed here only for a night. But the service from staff and the hotel room was great. I was very surprised by the room, way better than i expected. Staff were really nice and helpful. Would definitely recommend to stay here.

  • Stayed: November 2012, traveled with friends
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7  Thank lisatchi86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,201 - 1,207 of 1,486 reviews

Reviewed December 7, 2012

This new hotel is a great one highly recommendable and competitive in Hanoi. The hotel is definitely among the good mid-range hotels in Hanoi's old quarter not so far from Dong Xuan market.

Basic facilities are comparable with other good, competitive mid range hotels such as Hanoi Moment Group and Hanoi Essence Group including clean room, bed, desk, laptop with wifi, flat screen tv with international cable channels, complimentary water/coffee/fruits, and breakfast.

The obvious advantages of this hotel is a softer & more comfortable bed (this is still not common in low-mid range hotels in VN) and plenty of hot water for shower (this also could be a problem in many places in VN as well). Trust me on this.

The staff are very friendly and service is good. Only problem I could see as of now is limited English understanding of some staff at the hotel (of course they could understand standard conversation, but I faced some cases of misunderstanding). For important things, It is advisable for you to talk to the main receptionist(?), Ms Thuy, who is absolutely great in taking care of things in the hotel.

If I reduced one point for the above; nonetheless, this hotel is nearly excellent as of now, and highly recommendable!

  • Stayed: December 2012, traveled solo
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2  Thank Kenyalang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

Art Trendy hotel is a lovely place to call home during my stay.
The staff, from the doorman to the reception desk were helpful and pleasant at all times.
During our 15 days trip in Viet Nam this hotel is the best one. Great location close to Hoan Kiem Lake and good restaurants, it was very easy for us to walk to Cha Ca La Vong, Green Mango and Hightway 4.
Breakfast was included and was of high standards and once again served with a smile.
Thanks for Eva, Cathy and Phi. Would definitely recommend.

  • Stayed: November 2012, traveled with friends
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6  Thank Jacky L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

One of the best hotels I've stayed in. Definitely best service. Great rooms. Very helpful in getting you around and making sure you haven't forgot anything. Would stay there again in a heartbeat. Staff was super friendly and helped us with cabs (from airport and to other places). Also the room staff were very good and made sure the room was very clean. Really enjoyed this place.

  • Stayed: December 2012, traveled as a couple
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5  Thank Jesse H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

We recently spent 3 nights at Art Trendy Hotel & cannot speak highly enough of the level of service and care that Art Trendy Hotel shows for its guests.

Staff were professional, friendly & knowledgeable & did not push to sell tours unlike some other hotels & guesthouses we have stayed in Hanoi. The staff seemed to genuinely enjoy their jobs & interaction with the guests & to me this demonstrates a great workplace culture & excellent staff training & development.

We have travelled to approximately 50 countries & Art Trendy Hotel is by far one of the best hotels we have stayed. This view is based on a number of factors;

- general comfort level & design of the rooms. The rooms are beautiful. We stayed on level 6 - the quiet zone. The bed is the most comfortable I've slept in. As others have mentioned, there are so many extras in the room (umbrella, flashlight, laptop).

- staff knowledge & willingness to help. The staff are so welcoming & friendly without being too pushy. They remember each guest's name & greet you each morning & actually ask how you slept!

- extra touches included. Complimentary fresh fruit is brought to the room daily as is a nightly treat.

- great location. Art Trendy Hotel is conveniently located in the Old Quarter.

- excellent & very generous breakfast.

Finally the fact that Art Trendy Hotel actively seeks & responds to guest feedback & demonstrates a commitment to continuous improvement is very admirable.

We wouldn't hesitate to recommend Art Trendy Hotel to others & will most definitely stay again the next time we visit the lovely city of Hanoi.

Room Tip: Rooms on level 6 (top floor) are in the quiet zone.
See more room tips
  • Stayed: November 2012, traveled as a couple
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5  Thank Michele L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2012

I truly cannot find anything to criticise in this one month old hotel. Whoever built and staffed it understands the needs of international travelers very well. Absolutely everything is in the room is well placed and useful - rainshower/handheld/faucet; toiletries; switches and dimmers in the right place; efficient aircon; mix of foam and feather pillows; coffee/tea facilities; daily fruit bowl; umbrella; emergency flashlight; even a laptop in every room.
Staff are are at least one per guest and very obliging without pushing to sell 'extras'. Breakfast is truly outstanding and included in the room rate, as is airport pickup.
The stunning value opening rate of $35 plus 10%VAT is to stay in place for the 'quiet' rooms at the rear which still have large opening windows and are not overlooked.
All communication by email was handled quickly and efficiently.
I cannot imagine even the best 5 star in Hanoi could offer much more (and all this in the middle of the Old City but on a restricted access street which keeps the noise levels down)...

  • Stayed: December 2012, traveled solo
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9  Thank SecretStreets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2012

This hotel is very new and so far I have stayed there twice. It is close to the old quarter but it located on a street where you cannot drive so there is no noise or beep beep beep :)

The rooms are beautifully decorated with all the facilities, TV, hair dyer, AC, fresh fruit, free water, toiletries.

Staff are very friendly and very helpful. We had a couple of issues with hot water and they fixed it promptly.

I was travelling on to SAPA. Was unable to buy a train ticket directly from the station so the hotel said they could help me. They contacted someone directly and got me some return tickets. Whilst this was great service the tickets were highly over priced, I was charged 650,000 and the ticket price was 489,000. I would recommend going to one of the tour desks to arrange train travel. also the train ticket booked was in a VERY low standard carriage where I could either smell the toilet or cigarettes all night long. I did not expect such a low quality bed booking from this hotel.

  • Stayed: November 2012, traveled solo
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9  Thank Goldilocks_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Art Hotel

Address: 6A Hang But Street, Old Quarter | Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Art Trendy Hotel)
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #10 of 671 B&Bs / Inns in Hanoi
Price Range: $34 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Golden Art Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
uests with shopping Night Market (every friday to sunday) and banking facilities.We also offer all room with air conditioned,in room computer connect with wireless,desk, minibar and 24 hour room service. A convenient place of stay Golden Art Hotel it is Welcome to Golden Art Hotel Hanoi.A brand new hotel that opening 01st October 2012 features 25 luxurious rooms and suites. We offer convenience to our guests by providing elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Very Quiet Street of Hanoi Old Quarter, approximately few minutes walk to Hoan Kiem Lake and the popular Thang Long Water Puppet Show and about 20 minutes by walk to Ho Chi Minh mausoleum.Indeed, in close proximity to the excellent attractions,convenient for good choice for couple,twin and familias travelers who like quite place to stay in Hanoi Old Quarter.We are young, professional staff who have a lot of experience in hospitality field, and we are friendly, easy going people, always listen and try to answer all of your questions, try to give you best things from our knowledge and understanding. An exceptional that has drawn much praise and repeat business Please come and find for your self why we are the first choice in Hanoi centre. ... more   less 
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