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“Tuyệt vời! = Fantastic!”

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Mai Charming Hotel & Spa
Ranked #54 of 621 Hanoi B&B and Inns
Certificate of Excellence
Johor Bahru, Malaysia
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Tuyệt vời! = Fantastic!”
Reviewed May 25, 2013

Moved to this hotel after initially staying at a very average hotel around the corner. Impressed by the friendly, helpful staff and the cleanliness of the rooms. Love that the rooms are serviced daily! Great location. Excellent low season rates. Enjoyed the services of the Orchid spa on premises too. Would stay again.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bach_Hue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Korean first
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English first
Medan
Level 6 Contributor
133 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed March 31, 2013

This is a new boutique hotel in the heartbeat of Hanoi's Old Quarter, just a 5 minute walk to the Hoan Kiem Lake and St. Joseph's Cathedral. The receptionist especially Mai is very friendly, well spoken English (which is kinda rare in Vietnam) and helpful, she showed a map of Hanoi, and pointed me out where the location of the tourists' attraction sites.

The room is very clean and reasonably sized for a budget hotel in Hanoi, the bed is so comfortable as well. The breakfast provided on the 7th floor of the building with 360 view of Old Quarter, the spring rolls are so tasty, it's definitely recommended!

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Liandy_Vu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 17, 2013

Mai Charming is a new (2011, I think) hotel located along busy Hang Bong street in Hanoi's Old Quarter. Most sites are within walking distance. The staff are very helpful (from providing adapter plugs, resetting the code to the room safe, arranging tickets to shows, ordering taxis, etc). The rooms are clean, but note that the they are pretty small, and some of them do not have external windows. The breakfast, on the 7th floor dining room, has enough variety. Overall, good value.

Stayed January 2013, traveled on business
Helpful?
4 Thank Joaquin5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 20, 2012

We had 3 alternate night stays (with 1 night in Halong Bay) & the experience is overall 'charming'. Unfortunately, there were some unpleasant occasions where we had some blacked-out nights for few hours. They claimed that this is quite common and the technician can fix them within hours, but its within the hours when you're half asleep during 2am in the morning & you just don't bother to get off the bed and climb down 5 flights of stairs to raise your voice at whoever unlucky enough to be at the reception, everything went totally blank - no electricity, lights, a/c, water, total darkness. For a while I thought they were doing some drills to prepare for coming apocalypse few days ahead. They should improve on this & avoid this from repeating. Apart from that, overall experience is fine, simple yet nice breakfast. Thumbs up to the helpful staff and ever-smiling front desk lady. Xinh Cam On Rat Nhieu to all at Mai Charming who made our trip pleasant.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ryantze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denpasar
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 1, 2012

You can get a good price on-line but, if there are spare rooms, an even better price by talking to the front desk staff who are delightful. The basic rooms (internal) are small and claustrophobic: the external rooms with windows, can be noisy (street side). The buffet breakfast on the 7th floor is varied and of good quality compared to some other similar places. The laundry system is a bit haphazard with no bags or order forms. If you don't tell the front desk staff it will not be taken even if it is left in a bag in front of the door! The massage at the back on the main floor is good value and pretty good in quality but not that relaxing due to its popularity: due to being in a room with the noise of another 4 people being slapped and pummelled.

Overall this is better value than other similar type boutique hotels on and around Hang Bong.

Room Tip: There are 2 internal (no window) rooms which are small and 2 external rooms on each floor.
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SeasidersBali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 9, 2012

Feel surprise when I stayed at charming hotel.. Unexpected services I gain from the staffs.. They let me feel like stay at home without lonely or uncomfortable.. Excellent location for this hotel.. Famous scenes at Hanoi only surround between hotel about 1-2 km.. If future return at Hanoi, Charming Hotel still will be my 1st choice to stay..

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MeiChengWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mai Charming Hotel & Spa

Property: Mai Charming Hotel & Spa
Address: 29 Hang Bong Str, Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Mai Charming Boutique Hotel)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style:
Ranked #54 of 621 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mai Charming Hotel & Spa 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Located in the center of Hanoi Old Quarter, newly renovated Mai Charming Hotel is only few footsteps walking away from the famous centered Hoan Kiem Lake - This super location getting a popular destination for domestics and foreigners who like staying in the town centered hotel with all the dining and entertainments surrounded. Boasting 35 sumptuous rooms and suites each furnished with elegant interiors mixed with locals traditional styles, Mai Charming Hotel & Spa provides our guests with the comforts of home and the sleek services of a five star service in a three star hotel. With the strength of a hotel with spacious rooms, the hotel provides the home away from home for the families with teens or youngers, couples, business men and groups of friends. Room amenities include comfort bedding and linens, flat screen TV's with multi-channel cable TV, coffee/tea facilities, refrigerator, complimentary wireless Internet access in all hotel corners and more. Included in the room tariff is a delicious breakfast where the best breakfast you can have in Vietnam will be found. Whether your travel to Hanoi involves business or pleasure, our friendly staffs can accommodate the most discerning guests. We are pleased to offer accommodations for short and long term stays. Check your email from the comfort of your room, catch up on the day's events with the complimentary Vietnam News, and receive calls in your room with your own phone. Allow our staff to book dinner reservations, pick up theater tickets, and stock your fridge. We are happy to offer suggestions on what you can do and see in and around our neighborhood and our fair city. Whether in town for a day, a weekend or an extended visit, the comfort and quality of our Mai Charming Hotel & spa awaits you. Mai Charming Hotel & Spa ... more   less 
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