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Hanoi Legacy Hotel - Bat Su
Ranked #130 of 578 Hotels in Hanoi
Certificate of Excellence
Oslo, Norway
1 review
“Great hotel”
5 of 5 bubbles Reviewed December 1, 2013

Staying at this hotel was a pleasure, the staff are incredible service minded and friendly.
The location of the hotel is great. The rooms are nice and clean.
You get real value for your money staying here.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChriZs83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 reviews from our community

Traveler rating
    159
    80
    26
    6
    3
See reviews for
38
112
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9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Dunedin, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 26, 2013

Nice hotel with the most amazingly helpful staff!one going the extra mile taking me on a scooter ride to buy last minute gifts before flying home. Clean rooms nicely decorated. Would stay here again!thanks team

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ash B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
1 review
5 of 5 bubbles Reviewed November 26, 2013

Had really good experience in this hotell as I went in Hanoi with no plans. Got lot of help and information basically in everything i wanted. + they organised a gift for my family, i just described what i liked, they bought, packed and posted it for me as i had already left Hanoi :)

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 25, 2013

Great hotel in the old quarter of Hanoi. Rooms very comfortable, breakfast excellent Position ideal for all local sites and the highlight is the Staff who were so friendly and helpful. Nothing was the slightest trouble and it was sad to have to say goodbye – highly recommended

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike N Kerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
Level Contributor
3 reviews
4 of 5 bubbles Reviewed November 23, 2013 via mobile

What a lovely vacation that was! Thank you to Hoa Pham who had coordinated with me through email to arrange my booking. It was very easy talking to her and she was able to adjust the package based from our needs. She even gave us a free upgrade to 2 family rooms.

Upon arrival in Hanoi, a coach bus, actually a Ford E150 picked us up in the airport with Hai Anh Nguyen and dropped us off the Spring Flower Hotel in Old Quarter. Anh took care of our entire trip until our last day in Hanoi. He was very good in anticipating all our needs which made the trip hassle and worry free.

Day 1 was a city tour which was very convenient for us. It was a private tour for my family (7 of us including 2 kids) on a Toyota Innova. We took our time in each places that we visited as our tour guide, Tieu Dat allowed us to enjoy the scenery and culture. He was very good especially to my nephew whom he entertained with lots of educational info and trivia about the places we visited. Food arranged was also very good and filling through Hanoi Lagacy Hotel in Ho Bac.
In the evening, they had us ride the bike for a tour of the streets in Old Quarter. It was such a nice feeling doing window shopping without walking tirelessly through the streets that were lined up with almost everything - from clothes, bags, toys, house/kitchen tools and food.

Anh also arranged our 2 day cruise in Halong through Luxury Imperial Cruise. We were picked up from the hotel to Halong port. After the cruise, they drove us back to Hanoi but were transferred to Hanoi Legacy Hotel in Bat Su.

Both Hanoi Legacy Bat Su and Spring Flower Hotel have big, modern and clean family rooms plus hearty breakfast buffet. I love that their coffee was so good and was not limited to 1 cup.

On our last day, we were allowed to keep 1 superior room until 10pm for only $30 since our flight back to Manila was scheduled at 1am.

All in all, the package given to us was just right for our family. We would normally do our own itinerary and not pay for tours but taking advantage of the package Legacy hotel offered was the right thing to do especially if you are visiting a place where it was a little bit difficult to communicate in English. Our family did a DIY tour in Singapore and Malaysia back in 2010 and a lot of time were wasted looking and figuring out the way to the places we planned to visit. For a reasonable price of $1106 we had an excellent 4 night/ 4 day trip c/o Hanoi Legacy.

Thank you again, Anh! :) I can sincerely say I love Vietnam - Hanoi and Halong Bay and you, together with Hoa Pham, Tieu Dat, Power Man Le and all the rest of the crew of Legacy and Imperial Cruise were the biggest factor to this enjoyable stay.

Stayed November 2013, traveled with family
Helpful?
Thank lyradeleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed November 16, 2013 via mobile

A friend of mine strongly recommended that I stay at Hanoi Legacy On Bat Su and I'm so glad I took their advice.
The location and area is perfect - I found it safe, central and friendly.
The staff go beyond to take care of you.
The room for the price is unbeatable value.
Breakfast is great.
I used the hotel tour desk, which is something I normally avoid, and using their knowledge had 2 amazing tours.
I will be back.

Stayed November 2013, traveled with family
Helpful?
Thank shaggytown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheshire
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 10, 2013

Good location, good hotel in general, specially the suite with balcony where we stayed, would recommend.

Breakfast is lame in the smallest of rooms so would consider out for it....

Booking for tours is made easy by the tour desk.

The sleep was good even though the communist speakers might go off early in the morning.

Room Tip: Rooms with balcony
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank holidaymaker286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Legacy Hotel - Bat Su

Property: Hanoi Legacy Hotel - Bat Su
Address: 16-18 Bat Su, Hoan Kiem | Old Quarter, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Spa
Hotel Style:
Ranked #130 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Legacy Hotel - Bat Su 3.5*
Number of rooms: 46
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