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“Leaking bathroom ceiling and hard bed”
Review of Skylark Hotel

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Skylark Hotel
Ranked #113 of 606 Hotels in Hanoi
Certificate of Excellence
Reviewed December 31, 2012

On face value the hotel looks quite nice. We booked the Junior Suite as it offered more room and was still quite cheap relative to other hotels. The staff were very welcoming, almost overly so as we had a total of 8 staff supervise our arrival to our room, where we were greeted by a cup of tea. The beds unfortunately are quite hard, but not so hard that it makes sleep uncomfortable. The staff are clearly keen to make this new hotel a success, however they are limited by poor workmanship and the ongoing construction of the hotel.

The roof of our bathroom ceiling leaked constantly. Fortunately the leak dripped into the washbasin at first, but nonetheless we reported it on our second day to the front desk as we were unable to brush our teeth without being dripped on. By our fourth day it still hadn't been fixed, nor had any alternate room been offered. So we showed the maid the drips in person, thinking maybe we'd miscommunicated to the staff downstairs (none of whom speak good English). The dripping was now regular and had grown to two places, one now dripping on the bathroom bench and onto the floor, meaning your head was wet when attempting to wash your hands at the sink. But all the maid said was 'oh yes. Sorry', and then she walked out. Clearly this is considered not to be a problem?
We have another week in Hanoi but are glad we only booked 5 days at Skylark. Decent hotel - here we come!

  • Stayed: December 2012
    • Value
    • Location
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    • Service
1  Thank Skouhs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 19, 2012

Moved to this hotel on a last minute notice by travel agent as there were some issues with our booked accommodation. Skylark Hotel is located at the fringe of the Old Quarters. About 15-20 minutes' walk to city centre where all the shopping and lake is... As we had elders in our group, it was quite a hassle to walk with the distance. Younger traveler should be fine with it...
I believe the hotel is newly opened and hence is very clean and spacious. There's even a welcome fruit platter in the room. My bathroom had a jacuzzi which doesn't work though. Breakfast is reasonably varied with an egg station and hot noodles station.

  • Stayed: November 2012, traveled with family
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5  Thank Piggydotcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012 via mobile

I stay four nights in this new hotel recently ( December 11 - 14 ). It is nearly perfect in terms of location, services, cleanliness, design and value for money.
Hotel have 7 rooms in each floors, so it is quiet and not so busy. The front desk staffs are kind and helpful. WI-FI is free in the hotel and room as well. Buffet breakfast is good, but not so many choices.
For your information, it take about 45 minutes from Hanoi airport to the hotel. And from the hotel to Halong bay is about 3.5 hours.
I strongly recommended this hotel to all members.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
8  Thank TeoSangsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
129
Reviewed 1 week ago via mobile
Google Translation

Stayed: January 2018, traveled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Stayed: January 2018, traveled as a couple
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2017 via mobile
Google Translation

Stayed: December 2017, traveled with family
Thank katsu1226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2017
Google Translation

Room Tip: Sejam específicos ao escolher apto Casal ou Single
See more room tips
  • Stayed: October 2017, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank AndersonFG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Skylark Hotel

Address: 15 Phan Dinh Phung Str,, Ba Dinh Dist., Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #113 of 606 Hotels in Hanoi
Price Range: $45 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Skylark Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Skylark Hotel is located on Phan Dinh Phung street which is considered one of the most beautiful streets in Hanoi and attracts many tourists visit. Here, you not only admire the unique of ancient architecture, but also immersed in a lush green space, filled with trees. Walking along the street, watching falling yellow leaves, hear the church bells make your heart has many feelings. In addition to the 50 elegantly appointed rooms and suites, our Skylark restaurant and stylist X Bar are privilege places for any meeting at any moment of the day. The Skylark Health Club featuring with the unique roof-top indoor pool and the most up-to-date equipped gymnasium in Hanoi will give you the best possible conditions for complete well-being. ... more   less 
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