We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel, modern, clean and quiet”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Authentic Hanoi Hotel
Ranked #239 of 599 Hotels in Hanoi
Reviewed July 31, 2013

I spent two night in this hotel to visit Hanoi, and despite the general noise in Hanoi (like in almost every city), the room was calm, and it was a real pleasure.
The rooms are modern, well equipped, and the staff is nice and helpful.
Wifi is sometimes tricky, but between your room and the lobby, there is always a way. Not all the rooms to have a window with a view outside..if you are sensitive to this kind of things, please advise reception upon arrival, so they can change your room. Breakfast is nice.

  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Valeriegen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (225)
Traveler rating
Traveler type
Time of year
Language
  • More languages

141 - 147 of 225 reviews

Reviewed July 23, 2013 via mobile

Enjoyed our stay the rooms are lovely very modern very clean the staff are very friendly and helpful.
Comfy bed great location in the old quarter we walked everywhere it is not far to the lake where you will people exercising and just enjoying the serenity recommend this hotel.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank ValmaiOakhurstQLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

We stayed there in June. The staff was extremely friendly and helpful.
Rooms were clean, enough big, beds were comfy. Wifi works well.
The meal was amazing.
Only negative I can say is that smoking is allowed in the hotel, and it smelled everywhere. Is it possible to restrict some room for non-smokers?

I highly offer to everybody!

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank andrea_adel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AuthenticHanoi, Public Relations Manager at Authentic Hanoi Hotel, responded to this reviewResponded July 8, 2013

Thank you very much for your good review about Authentic Hanoi Boutique Hotel.
We are very glad to read the valuable comments. We are really sorry for the smoking smell. We have been restrict some floor for non-smoking but there have had a lot of guests who smoke. So it is really hard to avoid it but we are sure that we will try our best to remind the guests and set up more non-smoking floors.
Nice to meet you again if you visit Hanoi for the next time
Best regards
Luan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

Staff are extremely helpful and accommodating. Our first stay was in a room with a view, second a room in the middle not so good without a decent sized window but the room was still well appointed - we didn't come here to stay in the hotel all day! We found it to be a very central location, easy walk to all sorts of sites. Breakfast was varied, not huge variety, but more than I get at home! 10th floor location is nice too. We'll be back! Thanks to all.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Yvonne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

Of all the hotels I stayed in Vietnam, this provided me with the best sleep. The pillows and the mattress provided me with the best sleep I've had in Vietnam. Had difficulty pulling myself out of bed the mornings after spending the 2 nights there. The room is spacious enough but the bathroom is a little small. The water closet and the sink were a little close, making it a little difficult for my husband who is weight-challenged. But the shower area was spacious enough. The staff are friendly, helpful and efficient. Breakfast was on the 10th floor giving us a fantastic view of the lake and Hanoi. Wait-staff were ever on hand to attend to our needs. The hotel is also within walking distance to halal restaurants, the Old Quarter, the Water Puppet Theatre and the Hoan Kiem Lake. This is definitely my hotel of choice in Hanoi.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Surayah I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AuthenticHanoi, Guest Relations Manager at Authentic Hanoi Hotel, responded to this reviewResponded July 1, 2013

On the behalf of Authentic Hanoi Team, we would like to say the sincere thank to your best words.
We have been trying our best to comfort the guests from all over the world.
Hope to welcome you again next time
Best regards
Luan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2013

I stop over in Ha Noi a lot on my media training trips and the Authentic rates as one of the best in my book. Friendly staff, nicely appointed, clean, efficient and in a great location. Strong wifi (free), good breakfast, a small gym, and, if you are lucky, a balcony overlooking the lake. The 10th floor restaurant is nice and the staff helpful. I'd would have given it five stars, but I nearly broke a tooth on something solid in a fishcake. The restaurant manager scratched the item off the bill without me asking and was extremely apologetic. I won't be ordering the fishcakes again, but I will stay there again - an excellent hotel.

Room Tip: 602 is a great room with a balcony overlooking trees and the lake. It gets the late afternoon sun if...
See more room tips
  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank breweruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

This is an excellent hotel situated just a short walk from Hoan Kiem Lake, and the Water Puppet Theatre and its bustling surroundings. The rooms are very well appointed, and we found all the staff, without exception, to be very pleasant and helpful.
When we made our booking we asked, as we usually do, for a non-smoking room as high as possible. Fortunately, we were allocated a very nice room on the 7th Floor with a good view across the city, with Hoan Kiem Lake in the background. The room was very comfortable and, being fairly high up, we were completely untroubled by traffic noise.
We had one minor problem with our room mini-safe, which was immediately and satisfactorily rectified. Apart from this we had no other problem of any kind.
We initially stayed for 3 nights before going on an overnight trip to Halong Bay. We then returned for a further 2 nights. Although we checked out after our first stay, our main luggage was stored free of charge and, following our request, we were very pleased to be allocated the same room for the second part of our stay.
We dined in the small hotel dining room on a couple of occasions, and we had excellent meals both times. The only downside was a lack of atmosphere caused by the fact that we were the only diners on one occasion, and one of only two couples on the other. This, plus the TV which was situated in one corner of the small room, and switched on all the time we were there, detracted from the ambience somewhat. However, these weren't major issues for us because, on both occasions, we were eating in the hotel for convenience after a long and tiring day, so the atmosphere wasn't our main consideration. Also, the dining room was very attractive, and the wait-staff were very pleasant and attentive. We also enjoyed our breakfasts in the top-floor dining room. and, here again, we found the staff to be very pleasant and helpful. We do agree with one or two other reviewers that western-style breakfast food choices were a bit limited, but we also found this to be the case at other hotels in Vietnam and Cambodia that we subsequently stayed in. Overall, we were very satisfied with the food in this hotel and we have no complaints, especially when you consider that the breakfast cost was included in the room rate.
Based on our experience we have no hesitation in recommending this hotel to others, and we will definitely stay there again during our next visit to Hanoi.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tom and Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.0 mi away
Hanoi Emerald Waters Hotel & Spa
0.3 mi away
Hanoi Imperial Hotel
Hanoi Imperial Hotel
#123 of 599 in Hanoi
671 reviews
0.0 mi away
Silk Queen Grand Hotel
Silk Queen Grand Hotel
#158 of 599 in Hanoi
41 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hanoi Pearl Hotel
Hanoi Pearl Hotel
#70 of 599 in Hanoi
1,206 reviews
0.3 mi away
Church Boutique Hotel 58 Hang Gai
0.4 mi away
Silk Queen Hotel
Silk Queen Hotel
#112 of 599 in Hanoi
294 reviews
Show Prices
Show Prices
Show Prices

Been to Authentic Hanoi Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Authentic Hanoi Hotel

Address: 13 Ly Thai To Street, Hoan Kiem District | Hanoi Old Quarter, Hanoi 100000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #239 of 599 Hotels in Hanoi
Price Range: $43 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Authentic Hanoi Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
Warmly greetings from Authentic Hanoi Boutique HotelAuthentic Hanoi Boutique Hotel is conveniently located at the edge of Hanoi's Old Quarter. The hotel was named from the great King in history of Vietnam – Ly Thai To King, in the heart of the capital Hanoi thousand years of civilization and the ancient turtle tower, adjacent to the tourist attractions, Embassies, the vital organs of government, and commercial center The front of the hotel is opposite to Hoan Kiem Lake. The back of the hotel is opposite to Red River. You can visit Night Market at the weekend, visit this shopping area and Water puppet show...With 71 boutique rooms, 02 meeting rooms and 02 restaurants, Authentic promises to offer the best services to the customers.Besides, Authentic Hanoi Hotel also offers the tours packages visiting Vietnam. So we can support us to have a wonderful trip to Vietnam. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Cancelon, TripOnline SA, Travelocity, Hotwire and HotelQuickly so you can book your Authentic Hanoi Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing