This is an excellent hotel situated just a short walk from Hoan Kiem Lake, and the Water Puppet Theatre and its bustling surroundings. The rooms are very well appointed, and we found all the staff, without exception, to be very pleasant and helpful.
When we made our booking we asked, as we usually do, for a non-smoking room as high as possible. Fortunately, we were allocated a very nice room on the 7th Floor with a good view across the city, with Hoan Kiem Lake in the background. The room was very comfortable and, being fairly high up, we were completely untroubled by traffic noise.
We had one minor problem with our room mini-safe, which was immediately and satisfactorily rectified. Apart from this we had no other problem of any kind.
We initially stayed for 3 nights before going on an overnight trip to Halong Bay. We then returned for a further 2 nights. Although we checked out after our first stay, our main luggage was stored free of charge and, following our request, we were very pleased to be allocated the same room for the second part of our stay.
We dined in the small hotel dining room on a couple of occasions, and we had excellent meals both times. The only downside was a lack of atmosphere caused by the fact that we were the only diners on one occasion, and one of only two couples on the other. This, plus the TV which was situated in one corner of the small room, and switched on all the time we were there, detracted from the ambience somewhat. However, these weren't major issues for us because, on both occasions, we were eating in the hotel for convenience after a long and tiring day, so the atmosphere wasn't our main consideration. Also, the dining room was very attractive, and the wait-staff were very pleasant and attentive. We also enjoyed our breakfasts in the top-floor dining room. and, here again, we found the staff to be very pleasant and helpful. We do agree with one or two other reviewers that western-style breakfast food choices were a bit limited, but we also found this to be the case at other hotels in Vietnam and Cambodia that we subsequently stayed in. Overall, we were very satisfied with the food in this hotel and we have no complaints, especially when you consider that the breakfast cost was included in the room rate.
Based on our experience we have no hesitation in recommending this hotel to others, and we will definitely stay there again during our next visit to Hanoi.
- Official Description (provided by the hotel):
- Warmly greetings from Authentic Hanoi Boutique HotelAuthentic Hanoi Boutique Hotel is conveniently located at the edge of Hanoi's Old Quarter. The hotel was named from the great King in history of Vietnam – Ly Thai To King, in the heart of the capital Hanoi thousand years of civilization and the ancient turtle tower, adjacent to the tourist attractions, Embassies, the vital organs of government, and commercial center The front of the hotel is opposite to Hoan Kiem Lake. The back of the hotel is opposite to Red River. You can visit Night Market at the weekend, visit this shopping area and Water puppet show...With 71 boutique rooms, 02 meeting rooms and 02 restaurants, Authentic promises to offer the best services to the customers.Besides, Authentic Hanoi Hotel also offers the tours packages visiting Vietnam. So we can support us to have a wonderful trip to Vietnam. ... more less
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