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“Angel Palace stay”
Review of Angel Palace Hotel

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Angel Palace Hotel
Ranked #83 of 592 Hotels in Hanoi
Certificate of Excellence
Cairns
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Angel Palace stay”
Reviewed August 14, 2013

Stayed at the Angel Palace for a total of 4 nights ending on the 10 August 2013. As with accommodation throughout a recent trip to Vietnam the Angel Palace was great. We were upgraded to a city view room for our first two night stay, and booked a further two nights after a brief visit away from Hanoi, again in the city view room. The room is large and spacious with a comfortable King size bed. Breakfast is a very good mix of European and Vietnamese. Although small and boutique like the hotel offers exceptional service. The staff were simply superb and a credit to the Hotel. The Hotel is central to all attractions being within easy walking distance of markets, restaurants and attractions.
Very hard to go by if you are staying in Hanoi.

Russell - Australia.

Room Tip: City view rooms come with city noise and activity, but the noise is well muffled and offers a good v...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Russell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel P, Guest Relations Manager at Angel Palace Hotel, responded to this review, August 21, 2013
Dear Guest,

Thank you for your review and it is so nice to hear that you felt that everything was perfect during your time with us. I am pleased that you liked your room that the service was the best that you have ever experienced, the staff helpful and that you would recommend the hotel and plan to come back.

We do hope that we will have the pleasure of welcoming you back on a future visit to The Capital.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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536 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Hue
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 12, 2013

We had three nights at the Angel Palace Hotel from 4 -7 August 2013. The room was spotless and very comfortable. The breakfast offered a good range of choice. The staff and service was excellent. We had the hotel book our bus tickets to Cat Ba Island, which was organised efficiently and on the day a bell boy accompanied us so we could get on the right bus.

Overall an excellent place to stay in the Old Quarter within walking distance of most sites including Water Puppets, Hoan Kiem Lake and the. Ho Chi Minh Complex and various museums.

Room Tip: Whilst some rooms have no external windows those with windows have views of surrounding buildings.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Shammi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel P, Guest Relations Manager at Angel Palace Hotel, responded to this review, August 19, 2013
Dear Shammi,

The Angel Palace is our little jewel and we take great pride in it. We want all our guests to feel that they are at home away from you and I am pleased that you found us both homey and elegant. I am delighted that you were well looked after and that we took care of everything that you needed. We are very central locate which close to most famous landmark but are also located in a quiet residential street away form the hustle and bustle.

Thank you for taking the time to post a review and I do hope that you will consider staying with us when you next visit Hanoi.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Germany
Level 5 Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 8, 2013

We spent quite some time at the Palace of Angels, making it our base for exploring beautiful Halong Bay and Sapa.
The rooms are all (we stayed in quite a few) clean, very well appointed and have a very good bathroom. The decor is a bit kitschy, but not over the top.
The breakfast is generous and has all you'd need to start a day, including a very good Pho. The rest of the food is a huge letdown and needs to improving.
But the best feature of the hotel is the staff:everyone is genuinely friendly and interested, so we often had a bit of a chat. The tour desk is staffed by competent Mr. Tu who organized a great trip to Halong Bay with an included upgrade to the better boat and a trip to Sapa. When things went not so well on the Sapa trip (not the Hotels fault!) he did his best to rectify things. Much appreciated. It was always possible to arrange a late check-out or an early check-in around our schedule.
If I ever come back to Hanoi I will definitely stay here. The place is fit for angels.

Room Tip: The standard rooms are perfectly adequate, a bit smaller and have no window (therefore quiet like a...
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  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
3 Thank tj-exploringtheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel P, General Manager at Angel Palace Hotel, responded to this review, August 12, 2013
Dear Thilo Muenten,


That has always been our great pleasure to learn that you enjoyed your stay in our hotel during the trip to Hanoi. Without complacency, we will keep on striving our best to ensure that every moment of your stay here will be most pleasant and memorable one.

We are so sorry that there were some reasons made your trip in Sapa was not as perfect as your expectation but hopefully it still a memorable trip in Vietnam.


We thank you once again for your continuous support and look forward to the pleasure of welcoming you back in the very near future.


Best regards,
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Level 5 Contributor
87 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed August 7, 2013

We stayed at the Angel Palace Hotel in Hanoi twice. The first time we had booked for 4 nights and ended up staying for another two. Our second time we stayed for one night on our return from Ha Long Bay. We had told the staff when we booked that it was our honeymoon and we were treated beautifully. Rose petals on the bed and a 'happy honeymoon' cake awaited our arrival to the beautifully appointed large room with a city view. The staff could not have been more friendly and helpful giving advice on booking flights and tours. The rooms are excellently appointed with comfortable beds and great, fast wifi. The air conditioning is quiet and very effective, water in the bathroom was hot and the pressure good.
The breakfast, as others have said is generous and varied. It is well located with good local restaurants, it is a 10 minute walk to the Hoan Kiem Lake. We will certainly stay at the Angel Palace again when we return to Hanoi.

Room Tip: Go for a city view room or a suite, they are definately worth it
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Olitrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel P, Guest Relations Manager at Angel Palace Hotel, responded to this review, August 12, 2013
Dear Guest,

How delightful to read that Angel Palace Hotel played a major part in making your visit to Hanoi amazing and I am pleased that we were able to join in the celebrations for your “honey moon” and that it was really quite perfect. It is both rewarding and reassuring to hear. I am thrilled that you won’t be considering any other when visiting Hanoi and that said we look forward to welcoming you back on your next visit.

Thank you for your lovely feedback!

Warm regards,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 3, 2013

Nice location, helpful staff, great value, very nice room!! If hotels everywhere could be like this! Breakfast was solid. Near lots of places, and a slightly nicer part of town than some other old quarter hotels.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank Brad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel P, Guest Relations Manager at Angel Palace Hotel, responded to this review, August 12, 2013
Dear Brad,

Thank you for your review and it is so nice to hear that you felt that everything was perfect during your time with us. I am pleased that you liked your room that the service was the best that you have ever experienced, the staff helpful and that you would recommend the hotel and plan to come back.

We do hope that we will have the pleasure of welcoming you back on a future visit to The Capital.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buchs St. Gallen, Switzerland
Level 4 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 30, 2013

Staying here after having a horrible experience with Hotel Royal 90 Cau Go Street. I didn't expect much when booked. We had street room with queen bed, nice bathroom. There was a PC in the room. Good breakfast! Good service!

Overall, it's worth staying. We will come back again in Oct 2013.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
4 Thank Annedoduetschler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel P, Guest Relations Manager at Angel Palace Hotel, responded to this review, August 12, 2013
Dear Ann,

It was our great pleasure to look after you on your recent visit to Angel Palace Hotel and thank you for your very positive review which we greatly appreciate. I am so pleased that you felt everything was perfect and that you received a warm welcome and enjoyed our stay. So nice to hear that you loved your room, the bed, the stationary and all the amenities provided. We do like to anticipate guest’s needs. We work consistently hard to make sure that our guests go away feeling that they have found a new home away from home and that said I do hope we will have the pleasure of welcoming you back on a future visit.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 29, 2013

We arrived very hot and weary to Angel palace and were immediatly served with some cool drinks and offered a seat while we had our booking sorted. The hotel was modern and clean. Beautiful rooms at such a low price. A central location and top notch service. One of the better hotels we stayed at in Vietnam especially taking value for money into consideration....this joint was cheap!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wheels4488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Angel Palace Hotel

Property: Angel Palace Hotel
Address: 173 Hang Bong Street, Hoan Kiem District, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #83 of 592 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Angel Palace Hotel 3.5*
Number of rooms: 36
Official Description (provided by the hotel):
The newest boutique hotel consists of 36 elegant rooms and conveniently situated in the heart of Vietnam’s capital, just 15 minutes walks to famous Opera House and 10 minutes walks to the legendary Hoan Kiem Lake, in the of business districts is ideally for business and leisure guests alike. ... more   less 
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