We thoroughly enjoyed our stay here. The staff were extremely friendly, especially Tam. We booked an amazing 2 night and 3 day tour to Ha Long Bay through the guesthouse, which we absolutely loved and was worth every penny! The room was small but clean and had a big flat screen TV with lots of English speaking channels. They arranged taxis, laundry and our onward bus journey and all the prices were reasonable and the services were good quality. The breakfast wasn't amazing but it was free! We would highly recommend this guesthouse for if you are spending a few nights in Hanoi.