I have been travelling around the world for a year now and have stayed in many hotel/hostels, good & bad around the world. But this is the only one I have felt I needed to review. After thinking we were offer a reasonable price for a room with the perk of a pool we thought we had a good deal, but we were wrong. The staff were rude and unable to help with our general questions, but more interested in selling us there tours.
The final straw was after our room was cleaned a pair of trainers miraculously disappear from the
bathroom. After asking the boss at reception if they had been removed from the room or maybe thrown away by mistake, she offered no help, insinuated I was lying. After asking a second time to check with her cleaning staff, she got aggressive and then basically laughed in my face.
The only option was to move to another hotel down the road, as we didn't feel safe leaving our belongs there or if we had any other problems arise we could not go to them. On leaving she refused to speak to us or make eye contact, only to give us an amount for the room.
- Official Description (provided by the hotel):
- This international class hotel, situated in the city center, is located near the convention center. Hoa Binh Hotel boasts a long history as it was erected in 1926 and still preserves architecture of that time period. Guests will enjoy easy access to a myriad of historical, cultural, and tourist attractions, including the tree-lined Hoan Kiem Lake. The hotel boasts a strategic location that is close to popular tourist attractions such as Hoan Kiem Lake, the old quarter, Quan Su Pagoda, Temple of Literature, Ho Chi Minh Mausoleum, and One Pillar Pagoda - a historic Buddhist temple. The hotel is also located within walking distance of restaurants, markets, parks, and the Dynasty Citadel. The hotel offers 103 modern rooms that boast authentic Southeast Asian artwork and comfy furnishings. ... more less
- Reservation Options:
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- Also Known As:
- Hoa Binh Hanoi
- Hotel Hoa Binh
- Hoa Binh Hotel Hanoi