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“The Galaxy is showing its age.”
Review of Galaxy Hotel Hanoi

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Galaxy Hotel Hanoi
Ranked #234 of 586 Hotels in Hanoi
Cascade, Wisconsin
Level Contributor
284 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“The Galaxy is showing its age.”
Reviewed April 28, 2011

The Galaxy has a great location, but not much else. Rooms are small and we had trouble with the Internet. Breakfast is not geared towards Americans and was OK, at best. The staff was pleasant and helpful. We would look for something different next time in Hanoi.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank donandbobbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
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English first
Bath, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 30, 2011

> Large rooms in good condition - the one we had was a little dark
> Noisey road outside
> Decoration was a little tired
> Helpfully staff - very "business like"
> It had computers we could use for the internet however they charged 1000VND per minute

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Gilo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alameda, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 22, 2011

Stayed here three nights (booked by tour company). The first night we had twin beds in a small room. After doing an overnight on Ha Long Bay we went back to the Galaxy and got a larger deluxe room. The accommodations are acceptable but the key to the cabinet containing the safe costs $1US/night and when I asked for a map of the area around the hotel I was told it would cost 11,000dvn, not exactly great customer service.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank jerrya94501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leominster, Massachusetts
Level Contributor
61 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 30, 2010

Nice hotel with a great location in the Old Quarter. Had a large, clean and well equipped room overlooking the Hanoi traffic - the picture window provided a great introduction to the beehive that are Hanoi streets. Across from the hotel was a park that also provided a myriad of local activity going on constantly. Breakfast was basic, not as good as most others in our stay in Vietnam & Cambodia. Staff was helpful and friendly.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tjb30b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonne Terre, Missouri
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 16, 2010

The hotel was a standard hotel. Nothing spectacular stands out about the hotel. I guess I could say they provided a free buffet breakfast, and they were within walking distance to all the "Old Quarter" sites. The hotel was clean, staff were friendly, restaurant had good food. It was a little pricy in my opinion ($90/night with all taxes), but not outrageous for the location.

  • Stayed July 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank ems622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buderim, Australia
Level Contributor
127 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed July 11, 2010

This was probably the pick of the hotels that our tour put us up in. very good & clean rooms with excellent breakfast. TOPS !

  • Stayed February 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank knowhowtotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
64 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed April 10, 2010

It was difficult for me to choose a hotel in the old quarter with so many mixed reviews, my dislike of small rooms and tiny hotels, so i choose to stay again. We stayed for 3 nights booked through the hotel website using email and paid the account when we checked out. In 5 years nothing has changed. The service is formal and reserved. The hotel is a good size with a lift. We had booked a superior room and found it very small. The next night were moved to the suite, it was perfect. Exactly the same room we had 5 years ago. It has a lounge area and large bathroom with bath and shower. I like the location it is at the start of the old quarter and you walk in towards the lake. It takes 10 minutes. We arrived just before TET, the streets were crowded, as soon as you walked out of the hotel you walked with a throng of people day and night. The surrounding streets near the hotel were filled with flower sellers. The hotel's breakfast is basic and adequate, they cook your eggs in the kitchen and serve to your table. They have 3 computers in the foyer, they are not expensive to use.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Willkeeptravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galaxy Hotel Hanoi

Property: Galaxy Hotel Hanoi
Address: 1 Phan Dinh Phung St. | No 1 Phan Dinh Phung Street, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #234 of 586 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Galaxy Hotel Hanoi 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hanoi Galaxy Hotel

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