We arrived at the hotel at just after 9am on a Saturday after an overnight flight from gatwick - where we had not slept. We paid an early check in fee which was quite cheap due to who we travelled with. We were welcome with open arms - very polite friendly and courteous - taken to our room and showed around. They took the luggage from the car to our room. We had 4 hours of peaceful sleep at 10am in the morning - this is in the centre of busy Hanoi - and you wouldn't have known it. That in itself should make this a 5 star - sleepability at any time of day. The room was fabulous, the bathroom much bigger than expected, the breakfasts were wide and varied - so much to choose from. If you aren't happy with the breakfast then you won't be happy anywhere!!! The staff were so friendly helpful and such a pleasure to deal with. This was our first experience of Hanoi and I would highly recommend this hotel. I would love to go back and stay again. We only stayed 2 nights and I would love to have stayed longer. Some so called 4 Star hotels in Europe could learn a lot from this hotel. If you go to Hanoi stay here. It has perfect central access - only 15 minute stroll to the centre - which in Vietnamese weather is perfect. No swimming pool - but who cares!! (and I love swimming!!!) Didn't try the spa as we weren't there long enough, but this won't change my mind about this hotel.
- Official Description (provided by the hotel):
- The Sunway Hotel Hanoi is the first all Club Room concept French Boutique Hotel in Hanoi, with easy access to the capital's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the airport, Sunway Hotel Hanoi is also an excellent choice to explore this beautiful city. Together with our style of small yet meaningful personalized service, you will enjoy a pleasant stay with us every time. You are always more than "just business" to us. ... more less
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- Also Known As:
- Hanoi Sunway Hotel