We chose Manh Dong as our first hotel in Hanoi. We always book the first place through the internet and then start to pick and choose once we get a feel for the place.
In contrast to our second hotel that we found after a bit of shopping around, Manh Dung is too busy chasing dollars to provide any service. Thom at the desk alienates as many people as she charms (Not a good ratio in tourism) and is quite happy to cream as much she can off the top. Her manner can change from helpful to obstructive in an instant making it difficult to deal with her when complex issues need to be resolved. Her mastery of language is also selectve and she can turn on or turn off English when it suits her.
As a first contact with Hanoi tourism it really sucked and I would recommend staying away as there are so many terrific alternatives. NB Our current hotel "Tung Trand 2" is clean, cheap and the staff have been incredibly helpful. We just got back from a brilliant tour of Halong that we booked through them and have also used them to book our train travel. There have been half a dozen times when they have gone out of their way to save us money. Yopu can do much better than Manh Dung.
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- Also Known As:
- Manh Dung Guest House Hotel Hanoi