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“Nice hotel in Hanoi”
Review of Melia Hanoi

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Melia Hanoi
Ranked #68 of 586 Hotels in Hanoi
Atlanta, Georgia
Level Contributor
77 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Nice hotel in Hanoi”
Reviewed March 28, 2008

Melia is a nice 5* (according to their brochure) hotel in Hanoi. It is reasonably close to the old town - around 6-7 blocks and can definitely be walked. Taxi ride would be around $1.

The rooms are nice and spacious with excellent sheets. Bathroom is modern and clean.

Breakfast buffet is little lacking compared to other 5* hotels in Vietnam, but certainly better than what is typically available in the US.

There seems to be a lot of "official" functions held at the Melia. During my stay, there were a number of receptions for ambassadors, prime ministers, etc. Kind of pain since you have to fight the crowd and go through metal detectors.

  • Stayed March 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (271)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • English first
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English first
Chester, United Kingdom
Level Contributor
134 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed March 3, 2008

Yes, the Melia wouldn't win prizes for good looks ( fom the outside ), but actually being one of the taller buildings makes it easier to find when out sightseeing ! We had the package that included the complimentary aternoon tea, evening snacks & drinks etc., as well as breakfast and for the rate we paid it was very good value for money. ( Booked directly with hotel on internet ) We ate evening meals in both of the restaurants and enjoyed both. O.K, the Sofitel Metropole is far superior,but a lot more expensive. As the purpose of our stay in Hanoi was to sightsee, the Melia suited us fine. Staff were all good, and pleasant, and booked sightseeing trips very efficiently.

  • Liked — Value for money and convenient location
  • Disliked — Draughty front lobby ----- weather was cold during our stay.
  • Stayed February 2008, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TAMember1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithfield, VA
Level Contributor
114 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed February 18, 2008

As other reviewers have noted, the Melia is best suited as a business hotel and it gets my vote as the ugliest major hotel in Hanoi. Our travel agent booked us on the Executive Level (18th floor), and that was very convenient to the breakfast area (same floor). There were some decent perks with this package: complimentary afternoon tea, happy hour, and evening snacks were a plus, but the finger food was very bland. Breakfast was a nice spread and they will make omelets and eggs to order; the service in the breakfast room was excellent, and the view was great. Our room was fairly spacious, with the exception of the bathroom which was rather cramped and only had a tub w/shower head. I would also concur with reviewers who felt the receptionists were less than gracious; they need to take lessons from the wait staff in the dining areas. The hotel has a computer guests can use for internet access (for tourists who didn't drag along a lap top), but they charge by the minute and watch your time worse than a meter maid. Last but not least, don't go to Hanoi in the winter; it is very dreary and cold.

  • Liked — Breakfast
  • Disliked — Small bathroom; internet charges.
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank 73Duck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 2, 2008

This was my least favorite hotel during our visit to Vietnam with stops through Bangkok. It is really more of a business than tourist hotel. I agree with other writers that there is really nothing wrong with it but also not anything great about it. Rooms were average. Hotel has a lot of deferred maintenance needs. (In the dining room there was a depression in the floor covered up by carpet--a lawsuit waiting to happen.) Breakfast was really disappointing compared to all of our other hotels (Peninsula, Bangkok; Renaissance, HCM City; Nam Hai, Hoi An.)--a couple of levels down though we certainly didn't starve. Hotel staff was not particularly friendly and front desk was downright unpleasant and not especially helpful, if you got the wrong person. Location is good though. We didn't stay at the Sofitel Metropole in part because of reports from other travelers of construction debris and noise. We went there twice for drinks and there did not appear to be any construction. Would definitely stay at the Metropole next time.

Stayed January 2008
Helpful?
1 Thank oldmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London UK
Level Contributor
157 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed December 11, 2007

The Melia doesn't stand out in my memory as the other hotels do in Indochina, probably because it is a slightly above average large tourist hotel where there is little to pick holes in and little which stands out. It has illusions of grandeur in attempting an art deco style, but given its tower block exterior this seems both false and futile. Rooms though were stylish with dedicated work desk, and a letter from the Hotel's Doctor in Charge pertaining to the Cholera outbreak in Hanoi was reassuring. Food was average, not outstanding and service seemed lack lustre. All in all the Melia is one of many.

  • Liked — Stylish rooms
  • Disliked — Staff
  • Stayed December 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank docvwLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, England
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 5, 2007

After encountering huge difficulties finding hotel rooms throughout Vietnam, we booked for our final night at a top range hotel to end our trip. To be honest it seemed to be the last room available in Hanoi.
Not a pretty hotel and for the money would have preferred The Metropole but they were fully booked.
Room was good although carpet really needed replacing and for $250 for one night (only bearable due to the exchange rate with the £) we felt we had to use all the bathroom freebies to get our moneys worth and eat loads at breakfast.
Breakfast was great.. Rude Receptionist who couldn't even look up from his computer when we spoke to him like we were one of the less important guests. How did he know I wasn't rich and could bring business to the hotel (maybe it was the way I was dressed on arrival after spending the previous night in a stilt hut in the jungle!). In any event we felt like we weren't welcome (even after having a shower).
For the money I would try another top range hotel in the city for friendlier service otherwise it was ok but not great compared to similar.

  • Liked — Clean with comfortable beds after the previous night on a mattress in a hut
  • Disliked — Front desk
  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Mezzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Qc
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 4, 2007

We stayed at the Omni one night on our way back from Halong Bay. The hotel is in a good location - very close to the Hanoi Hilton (which is worth seeing) and within walking distance, or motorcycle taxi ride to the lake and other shopping areas. The rooms are nicely decorated, spacious and clean. The Executive floor rooms offer good value - there is an excellent happy hour in the Executive Floor lounge, with a good variety of hot/cold snacks. Breakfast was also quite good and the staff are friendly and efficient. For value, I would still choose the Zephyr but if the Zephyr isn't available and you are looking for a hotel with a good location, Melia is a good choice.

  • Stayed October 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank montrealjw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melia Hanoi

Property: Melia Hanoi
Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Luxury Hotel in Hanoi
#22 Spa Hotel in Hanoi
#25 Business Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#45 Family Hotel in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Official Description (provided by the hotel):
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 
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Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi

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